I had outstanding customer service his name is Jayson He…read morewas very detailed oriented and passionate for customer service has knowledge Thank you Jayson great service experience

We needed a stair lift for the usual reasons: a fall followed by an operation with the net result…read moreof inability to navigate stairs (medium-term, we hope). We called two companies; both responded promptly and courteously. The other company said it would be several weeks before they could obtain and install a stair lift. Harmony happened to have one on hand that had been used only briefly; the price would be VERY good; and they could install it the same week. A no-brainer level decision. The stair lift was installed promptly and well. It's been functioning flawlessly. The people we interacted with at Harmony have been responsive and helpful. The photo is me (not the patient - she's much better-looking) taking a ride up the stairs. Best wishes for a speedy and good recovery for anyone reading this who needs a stair lift!

When I injured myself on vacation and was going to be bed-ridden without crutches, the resort…read moresuggested I call Eric's, which was up the street. I only had one day left of vacation so didn't want to pay a full week's cost plus delivery fee. Eric understood and just said I could have crutches for the last day of vacation if I could pick them up. I got a Lyft driver to do so, and otherwise got to use the crutches for free. Eric did this without any likely benefit for himself. There is essentially zero percent chance of me being a repeat customer. He didn't ask me to write a review in exchange for the free rental. Then, when I came to store the next day via Lyft, he asked where I was headed, and I explained I was going straight to the airport. He just gave me the crutches...and saved me a lot of inconvenience and discomfort in the airport, where I was wheeled to the gate but would have had a MUCH harder time, say, going to bathroom or getting to my seat on the plane without crutches. In a time of monopolistic big companies taking money out of communities, we need more businesses owners like Eric to stick around.

I went to Eric's because my husband was unable to get up out of bed on his own due to a rare…read moredisease. I got a recliner for him to sleep in until his strength returned. After a month we realized this was a long term disease & a hospital bed would be better. They were kind enough to come pick up the recliner & deliver a hospital bed instead. Very nice & accomodating & I definitely recommend this business!

First, you will never meet a nicer man than Peter, who runs the business. I bought a mobility…read morescooter a little over a year ago at Mobility City at a very reasonable price, and because I'm a veteran, was given a generous discount too. I have been very happy with the scooter. Yesterday it died abruptly, so I brought the scooter over to Mobility City to see what the problem was. First thing Peter did was to check the battery and yes, it was kaput. We were both a little surprised that it had not lasted longer; expected life, he said, is four to five years. But no excuses, no blame. He went in back and brought out a brand new battery at no charge. This is the kind of business person I like to deal with, and I think you will too.

Our Mobility City experience was amazing! Right from the start Andrea welcomed us in. Evan helped…read moreus choose the right scooter for my FIL. He walked us through our choices and we found the perfect scooter at a great price! Peter the owner found the perfect drink holder for my Pride Victory10. We had the pride in the car and he got the drink holder installed for us right then. Evan helped us load the new scooter in the car with the pride. Easiest transaction ever! Thanks Mobility City!

There were very accommodating to an unusual situation. Thankful to find a company who works with…read moreits customers.

My family and I are traveling from out of town. My brother has cerebral palsy and relies on a…read morewheelchair. When we got to our hotel, there was a problem with our reservation, and they could only accommodate us with an ADA room for half of our stay. So we are now in a non-ADA room without grab bars or a raised toilet. We stumbled upon A-1 Healthcare by chance, and they were beyond helpful. We purchased a handheld urinal to help us get by with the room we have. The sales associate Diane went above and beyond to help us and called her manager to GIFT us with a donated over the toilet commode! With all the stress and lack of compassion we have experienced on our trip, A-1 Healthcare made up for it all with their kindness! Please support this local business for all of your healthcare/modality needs!

Terrible and rude. I highly recommend updating your website and communicate with the team at…read moreHorizon Medical Supply because I was told by someone at AAA they do not rent cpap machine and to try Horizon. I went to the Horizon website and called the number provided at the Horizon website.... Got the same man from AAA and told him that its the same number from AAA and Horizon like he recommended. Then when I asked him if he could provide me the number to Horizon he told me to google it and hung up!!!! I did google it you insensitive jerk and it took me to you. Hire better staff to answer your phones. You deal with people who are sick and vulnerable.

Wonderful! When I finally found AAA medical I was in a bit of a Panic. Resmed referred me to CVS, I…read morechecked Apria, and a dozen other locations. All the big stores said no or wait 3 or more days for shipping. After being on hold for an eternity. AAA Medical had the CPAP supplies that I needed in stock at a fair price. They were quick to answer the phone, knowledgeable, friendly and prompt. I am definitely giving them my business in the future and recommend them highly!

I was the executor for family friend who was terminal and who passed in July. In addition to…read morecancer, she had congestive heart failure and required oxygen 24/7 for the last seven months. I rented, and then bought a portable oxygen unit from Harmony, so that we could get back and forth to doctors and the hospital. Harmony representatives were always very professional, eager to assist, and arrived on time for any appointments. I recommend Harmony for any medical supplies without any reservations. They were great.

Son needed a knee scooter to help him get around with a hurt foot. The pricing was very reasonable…read moreand they have a military discount!

Great service! Showed up on a Saturday a little bit late,…read moreafter they closed, the Lady was nice enough to open the door and sell us a walker for my mom. I'm a return costumer and will definitely return again and again.

I live about 20 minutes from this store so I called ahead about a knee brace fitting. They said…read morethey didn't do those but I could come in and try them on. I asked if they had a variety of sizes, because I'm a small person and he assured me that they had xs and small. I drove over immediately and they had only one type of knee brace in medium and up. It was also $80, and I've seen similar ones on Amazon for $30. They did seem to have a decent selection of other stuff and the girls working there seemed nice. I would not recommend it for knee braces, as I could've gone to cvs or Walmart for those sizes.

Came in here looking for a wheelchair and Mr Armando very helpful and knowledgeable of what we…read moreneeded.

Very helpful, offering recommendations and comments to the equipment that we need. If needed, we…read morewill be back.

Cue Health is a company that provides on-demand healthcare with COVID-19 tests and virtual care…read morefrom board-certified physicians. I have used their molecular tests for COVID-19. These tests are approved by the Food and Drug Administration for at-home use, and research by the Mayo Clinic shows that these tests are 98% accurate. The price is expensive, about several hundred dollars for ten tests, but I thankfully receive these tests for free through my husband's employer. This test works differently than other company's over-the-counter COVID-19 tests. To use Cue's COVID-19 test, I first installed Cue's app on my phone. Then I followed the app's instructions: Insert a cartridge into a plugged-in box, wait for the cartridge to warm up, swab my nostrils five times each, insert the swab into the cartridge, and wait 20 minutes for the app to give me my results. The app keeps a list of all of my recent test results, and it gives me the option to speak with a physician if I need assistance with interpreting my test results or need treatment.

In theory this product/service is a great idea. I'm immune compromised and Cue seemed like a sound…read moreinvestment. I'd have the PCR machine (which no one else had when I bought it) and a supply of kits on hand should I get sick or have visitors. In practice, it has been useless and very expensive. 1. Test kits - over more than two years, almost every time I needed to test - right now - I'd find the supply of kits I had on hand were expired. They have a very short shelf life. In some cases, Cue did replace some of the kits, but mostly I ended up throwing away expired kits. Given the cost, thats hundreds of dollars in the trash plus the cost of the drugstore test kits I had to send out for at the last minute since I had nothing on hand to use. 2. Reader issues - Sometimes it works, sometimes it doesn't. Had one family member who had to try multiple times every time we tested her (at $60--70 a kit). A month ago I was extremely ill and needed to test and for some reason the reader and the app would not even recognize that i had one test kit left (with a valid date.). 3. Subscription model - stupid me, thought I'd give it a try when they went to a subscription model. Some orders took a long time to get kits shipped and I ended up sending out to the drugstore. I never used the doctor service - I have plenty of doctors already. Then when I tried to cancel, it said it would cancel at the end of the year! So, I will have paid $240 for a minimal discount on kits that take forever to arrive and then expire rapidly once you have them and a doctor service I don't need.

I wish I could give zero stars. I bought a hospital bed from them 2 years ago. I asked to be…read morebilled on the 4th of each month, that didn't happen. My doctors office did a three way call to have maintenance for my bed. Never heard anymore. I called again a month later and was told they'd get to me. Two weeks ago, on a Friday night, the foot part of my bed wouldn't work. Saturday morning, I called three times, finally just hung on and got someone. Paid $78. for a visit on Monday. The guys came, fixed the problem. Five days later,on Friday night, my bed didn't work again. I paid another $78 to have them come again on the next Monday. The young guy who came to fix it, did so in about five minutes and showed my caregiver how to keep it fixed. If I need anything else again, Im calling another company. Kadence is a joke!

I had to have some oxygen equipment swapped out today. My home unit quit working. And I was having…read moreissues with my portable unit. I made a call to Kadence Healthcare. They got on it immediately and had a technician scheduled for my swap out! The tech called me with an ETA of a little over an hour. I live 60 miles east of San Diego, so of course I expected it would be awhile. The young man, Luke was the technician. Luke has been to my home before to set up equipment for me and he remembered who I was. That is something that us older folks appreciate. It makes us feel like we have made a positive impact on the younger generation. Luke brought me a brand new machine. He was sure that I would be pleased with my new equipment. He wasnt wrong either! My new machine is whisper quiet. I do love it. He was very helpful in explaining the new equipment to me and also on the use and care of the equipment. I have had other technicians out in the past, but none were as helpful as Luke has been. Thank you Luke, I hope that Kadence takes care of you and treats you well, as I will be asking for you personally if I have to have anyone out in the future. I highly recommend Kadence Healthcare. Maybe you will be as lucky as I was to get Luke as your technition. Sincerely, Barbara J Hernandez