I have been looking for weeks and have been overwhelmed and discouraged. I walked in to Pacific…read moreSales and was greeted by Gifted, the Manager. He was great! Very knowledgeable and nice. He went over options with me, pros and cons, and some promotional details. They have it all, Sub-Zero Wolf, Miele, Monogram, you name it. I never get a new credit card, but they had a great deal making it a no brainer. I highly recommend Pacific Sales, which is Best Buy, and will come back to work with Gifted for future needed items. This is your one stop shop for your remodel!

I had amazing assistance from Anton on the Appliance sales floor. This guy knows his stuff and will…read morebend over backwards to get you what you need/want. He's about to get busier as people read this review. Thank you!

Snyder Diamond is a beautiful store. So many choices to look at in their showroom. if you are…read morebuilding or remodeling this is the place for you. Custom service is outstanding. I am so comfortable in choosing them for my new range.

Jennifer made this purchase very easy and got me a 5% Subzero loyalty discount! She referred Prime…read moreOne Installs for and extra year of warranty and they did a perfect job.

Art at Pacific Sales did a great job of tackling a big problem for me, very small sale for him!…read moreHe treated my issue with patience, concern, and a real interest in solving it.. That translates to great customer service every time! Thanks, Art! Pacific Sales is lucky to have you!! Mary B.

The service from Arthur and Aurora was top notch. Sadly the…read moreprices are very very expensive so we didn't purchase much. Beautiful items though. Will definitely be back if we win the lottery.

We worked with Manny, Alison, and Dan across several visits while planning our kitchen remodel, and…read moreeach of them played an important role in helping us through the process. Manny helped us put together our appliance package, compare options, and make the most of the available promotions. We already had a few appliances in mind, but his guidance helped us finalize our selections and build out the order. Alison walked us through the financing and rewards options and made the purchasing process straightforward. She was also able to help us when we returned later to purchase additional items, which made everything much easier. Dan helped us sort through a wide range of sink, faucet, and accessory options. He took the time to answer our questions and helped us find the right fit for our kitchen. We were even able to get the faucet we wanted during a sale. We appreciate the time, knowledge, and customer service that Manny, Alison, and Dan provided throughout the process. Their teamwork made a complex remodel project much easier to navigate.

Purchased a Sharp glass stove top from Pacific sales on 6/27/26. Paid Pacific sales to install and…read morethe installation was done 7/9/26. On 7/30/26, the cook top completely fell apart. The manufacturer denied the warranty because the cooktop was not installed correctly. Pacific sales is not responding to my request to replace the cooktop.

Veronica of Ferguson was very helpful and efficient in assisting us and placing our order for…read moreseveral kitchen appliances. Prime One Install (Charlie and Guillermo) installed the Subzero refrig today. They were very professional, clean and efficient. They removed all wrapping and provided a brief explanation of the refrigerator and its controls.

Ferguson is too big for their own good. Returned items never get refunded. I have to chase down…read moresomeone to do the return, or dispute the charge. Seems pretty shady they received my item back Sept 2. and I have yet to see a refund. I have had this happen 3 times. You'd think I'd learn my lesson. I have, took me three times... I refuse to order from them anymore. They are a waste of time.

Our refrigerator started having issues with the ice maker after a planned outage by SDG&E…read more Jeremy came today, took everything apart, found water had seeped into the ice maker circuitry and in less than 30 minutes, had put everything back together. The B&B techs are always so knowledgeable and informative. We continue to trust all our appliances to B&B ! Thanks for your continued excellent customer service.

Did a great job quickly replacing and installing our dryer- well done! Good price, great guidance;…read morethank you!

Great service! We bought three new appliances at a great price all brand new in the box. Yadi was…read moreawesome and answered all of our questions. The appliances were delivered and installed earlier than expected. The install team was quick and did solid work. No wasted time on their part.

I communicated with Alex on the phone and went to the store when I was told they had the…read morerefrigerator I wanted. I saw the unit. They are a store to buy dinged and scratched,but new units. Their knowledge is good. The unit I bought had minimal damage and it comes with the factory 1 year warranty. All I can say is I got a new reefer with the factory guarantee for half price that is at the big box stores. It was delivered, extra charge, they set it up. Plumbed the waterline, you have to buy the kit, and made sure everything worked. I got my reefer today. The installers were excellent. No dragging across the floor. Installed the waterline line, again, you have to supply. Once again, excellent service. In fact, not enough Yelp stars for them. Excellent, Excellent, Excellent

Hector and Danny were top notch, savvy, friendly all around good guys. I am guessing you are…read moremighty proud to have them in your employ. we have always used Aztec. we ordered yesterday and they came today. give these guys cudos from us. Gayle Lopes and Greg Bean

WASTE of time choosing Aztec Appliance! They sold us a LEMON. Their website says "It's All About…read morethe Customer. Our focus is your satisfaction" . That is BULLSH**T when dealing with Sergio, the Store Manager at KM location. We decided to spend extra $$$$ for the SpeedQueen W/D. The model we wanted not in stock, so Sales Rep suggested their floor model, which was discounted but told never used. Going weeks without a washer, we agreed to purchased and schedule earliest delivery date. Had to stay home from work to accommodate their 5-hour delivery window. Once installed the Washer FAILED to work....my time wasted! The options given was to reject delivery or have them send appliance tech to fix. Okay, option 2...Unfortunately, they DO NOT have people to come to fix it, but was instructed to call the Manufacture to schedule for warranty repair of my supposedly new floor model Washer on the very first day delivered...WTF?!? Spoke with Store Manager, who did not care if customer' had huge inconvenience or would have to takeoff work a second day for repair because a product they sold did not work properly on day one. He said cuz we purchased the floor model, they wouldn't know if it works or not until installed. He was so proud offering to call the Manufacture for me to schedule a repair OR exchange for another appliance brand that I did not want OR apply credit to purchase a new SpeedQueen (with no discount)) regardless of customer experience, cuz he said it's not allowed. He explained customer's time taking off work for delivery and repair days is not his problem. He's there to run a business and giving a discount is not an option. Did not even consider refunding the $99 deliver fee to compensate for our troubles. So, we opted to have them pick-up the W/D and give us our money back. We then purchased at Pacific Sales on Morena Blvd. They had all the SpeedQueen models in stock at same price and FREE Delivery/Install. Go there for your high end appliances for true customer satisfaction.

Great non intimidating store where you can get appliances at a decent price that may have a few…read moredings and dents. I spoke to Tim, one of the sales rep, on a few occasions, and he was great. He told me that none of the items are refurbished or used. They are all brand new with a cosmetic defect here or there. That's it. In fact, some were so small that I couldn't find any issues with them. I saw some really good deals and some "OK" deals. When I spoke to the store manager, she said they were negotiable despite the price tag, which I thought was great. Ultimately we got a great deal at Costco, so we didnt end up purchasing anything from here, but I recommend it if youre trying to save hundreds and ok with small, sometimes barely noticeable cosmetic damage. Just make sure you look up the model number online to compare what it's being sold new. Some of the items weren't competitively priced.

I cannot recommend this place. We bought a oven/range and from day one. It was a piece of junk. We…read moretried to tell the store about it and they're like oh no out of our hands. You have to go through #Warranty the thing burnt my food from day one and they did nothing to help me out. I'm six months in. I've already paid $99 to the #Warranty people which doesn't seem right. They want another 99 and I can't even get a hold of the #Warranty people and the shop will not make it right if you want to get ripped off and be sold junk then shop here.

The people look great and the product price very well I've been using them for years I recommend…read morethem for sales as well as Service

Went back to pick up my machine. They were very nice and…read moreapologetic. I would be willing to give them by business the next time something arises.