I have been looking for weeks and have been overwhelmed and discouraged. I walked in to Pacific…read moreSales and was greeted by Gifted, the Manager. He was great! Very knowledgeable and nice. He went over options with me, pros and cons, and some promotional details. They have it all, Sub-Zero Wolf, Miele, Monogram, you name it. I never get a new credit card, but they had a great deal making it a no brainer. I highly recommend Pacific Sales, which is Best Buy, and will come back to work with Gifted for future needed items. This is your one stop shop for your remodel!

so we have bought many appliances from this store over the last year and we have been helped by a…read morevery nice gentleman named gifted we have to say that in all honesty and with no bias, he has delivered 100 times more quality and quantity of service compared to our already very high expectations. He has made himself constantly available to help us at times when he is working or not he has even personally delivered an appliance to our home when we were in a bind.. It is very difficult to express gratitude when someone truly treats you with the best care and service that you could ever receive, but we are very thankful to pacific sales and 2 gifted. We feel that we got the best possible deal and the best possible service and that gifted and pacific sales helped us and supported us throughout the entire process and completely exceeded all our expectations. We recommend them without any reservations and look forward to doing a lot more business with them in the future truly outstanding and thank you again.

From the time I walked into their showroom, and all the way to the delivery of my appliances…read more.....expert advice, friendly and on-time service, excellent follow-up .....just a plain ol' professional operation. I was shopping for a washer/dryer combo. Snyder Diamond has every brand and I was able to choose something that fit my needs (size, style, value - got a good deal on an open box item.) I can recommend Snyder Diamond without reservation....will be back myself when it comes time for purchasing an oven, fridge, dishwasher, etc.

I absolutely loved the showroom at Snyder Diamond. I only wished that I was doing my whole kitchen…read moreall over again. The selection is amazing. You can certainly find what you need for your home. The service couldn't have been better. Everyone is happy to help. I'd rather do business with Snyder Diamond than a big box store. Highly recommend them.

Art at Pacific Sales did a great job of tackling a big problem for me, very small sale for him!…read moreHe treated my issue with patience, concern, and a real interest in solving it.. That translates to great customer service every time! Thanks, Art! Pacific Sales is lucky to have you!! Mary B.

We recently underwent a remodel project at our home that started off with one small bathroom…read moreaddition which led to 3 bathroom remodels and all new kitchen appliances. we used Pacific Sales as our home base for everything we needed. Erik Cervantes was our Kitchen and Bath Sales Specialist. Erik was not only friendly and extremely helpful in our initial selection of fixtures but also in his efforts to assist us throughout the process- finalizing orders, notifying us of their arrival, and being available and quick to respond when we had a question. Erik also helped us a few months after our purchases, reach out to a vendor for a replacement. Thank you Erik and Pacific Sales for professionalism and customer service. Kim

Robert Nysewander was a great help with my washer and dryer purchase. Thank you Robert!!!!!read more

We worked with Manny, Alison, and Dan across several visits while planning our kitchen remodel, and…read moreeach of them played an important role in helping us through the process. Manny helped us put together our appliance package, compare options, and make the most of the available promotions. We already had a few appliances in mind, but his guidance helped us finalize our selections and build out the order. Alison walked us through the financing and rewards options and made the purchasing process straightforward. She was also able to help us when we returned later to purchase additional items, which made everything much easier. Dan helped us sort through a wide range of sink, faucet, and accessory options. He took the time to answer our questions and helped us find the right fit for our kitchen. We were even able to get the faucet we wanted during a sale. We appreciate the time, knowledge, and customer service that Manny, Alison, and Dan provided throughout the process. Their teamwork made a complex remodel project much easier to navigate.

James, the manager at Ferguson Home, provided outstanding customer service throughout the process…read moreof ordering/returning our fixtures. He was knowledgeable, helpful, and attentive to every detail, making the experience seamless and enjoyable. It's refreshing to work with someone who genuinely cares about customer satisfaction. Thank you, James, for your excellent service!

Ferguson is too big for their own good. Returned items never get refunded. I have to chase down…read moresomeone to do the return, or dispute the charge. Seems pretty shady they received my item back Sept 2. and I have yet to see a refund. I have had this happen 3 times. You'd think I'd learn my lesson. I have, took me three times... I refuse to order from them anymore. They are a waste of time.

Our refrigerator started having issues with the ice maker after a planned outage by SDG&E…read more Jeremy came today, took everything apart, found water had seeped into the ice maker circuitry and in less than 30 minutes, had put everything back together. The B&B techs are always so knowledgeable and informative. We continue to trust all our appliances to B&B ! Thanks for your continued excellent customer service.

Fantastic home appliance repair show and company for residential appliance purchases. Highly,…read morehighly recommend. Fixed our TRUE ice machine and it runs great now!

Looking for a Whirlpool Thermal Fuse? HomeSleepo and Lowes wont have them. Appliance Depot…read moredoes.... Part 3392519

Great service! We bought three new appliances at a great price all brand new in the box. Yadi was…read moreawesome and answered all of our questions. The appliances were delivered and installed earlier than expected. The install team was quick and did solid work. No wasted time on their part.

Dawn, at Aztec appliance, helped me to find the right appliance for the non standard space in my…read morekitchen. Instead of getting a regular brand, I ended up getting a higher end appliance that had all kinds of wonderful features. The price ended up being around that of a standard, low end model. Plus, getting extended warranty was affordable. I am thrilled to have a much nicer appliance and truly appreciate all the support that Dawn gave me so I could get exactly what I needed. I will be working with her in the future for appliance purchases because she takes the time to assist and answer questions to ensure you get features that you want. She also does her best to help save money. I can't imagine any better service from any other salesperson.

WASTE of time choosing Aztec Appliance! They sold us a LEMON. Their website says "It's All About…read morethe Customer. Our focus is your satisfaction" . That is BULLSH**T when dealing with Sergio, the Store Manager at KM location. We decided to spend extra $$$$ for the SpeedQueen W/D. The model we wanted not in stock, so Sales Rep suggested their floor model, which was discounted but told never used. Going weeks without a washer, we agreed to purchased and schedule earliest delivery date. Had to stay home from work to accommodate their 5-hour delivery window. Once installed the Washer FAILED to work....my time wasted! The options given was to reject delivery or have them send appliance tech to fix. Okay, option 2...Unfortunately, they DO NOT have people to come to fix it, but was instructed to call the Manufacture to schedule for warranty repair of my supposedly new floor model Washer on the very first day delivered...WTF?!? Spoke with Store Manager, who did not care if customer' had huge inconvenience or would have to takeoff work a second day for repair because a product they sold did not work properly on day one. He said cuz we purchased the floor model, they wouldn't know if it works or not until installed. He was so proud offering to call the Manufacture for me to schedule a repair OR exchange for another appliance brand that I did not want OR apply credit to purchase a new SpeedQueen (with no discount)) regardless of customer experience, cuz he said it's not allowed. He explained customer's time taking off work for delivery and repair days is not his problem. He's there to run a business and giving a discount is not an option. Did not even consider refunding the $99 deliver fee to compensate for our troubles. So, we opted to have them pick-up the W/D and give us our money back. We then purchased at Pacific Sales on Morena Blvd. They had all the SpeedQueen models in stock at same price and FREE Delivery/Install. Go there for your high end appliances for true customer satisfaction.

Great non intimidating store where you can get appliances at a decent price that may have a few…read moredings and dents. I spoke to Tim, one of the sales rep, on a few occasions, and he was great. He told me that none of the items are refurbished or used. They are all brand new with a cosmetic defect here or there. That's it. In fact, some were so small that I couldn't find any issues with them. I saw some really good deals and some "OK" deals. When I spoke to the store manager, she said they were negotiable despite the price tag, which I thought was great. Ultimately we got a great deal at Costco, so we didnt end up purchasing anything from here, but I recommend it if youre trying to save hundreds and ok with small, sometimes barely noticeable cosmetic damage. Just make sure you look up the model number online to compare what it's being sold new. Some of the items weren't competitively priced.

I cannot recommend this place. We bought a oven/range and from day one. It was a piece of junk. We…read moretried to tell the store about it and they're like oh no out of our hands. You have to go through #Warranty the thing burnt my food from day one and they did nothing to help me out. I'm six months in. I've already paid $99 to the #Warranty people which doesn't seem right. They want another 99 and I can't even get a hold of the #Warranty people and the shop will not make it right if you want to get ripped off and be sold junk then shop here.

The people look great and the product price very well I've been using them for years I recommend…read morethem for sales as well as Service

Went back to pick up my machine. They were very nice and…read moreapologetic. I would be willing to give them by business the next time something arises.