Gifted was great and very knowledgeable about the plumbing products in the store. He was a very…read morevaluable resource

I have been looking for weeks and have been overwhelmed and discouraged. I walked in to Pacific…read moreSales and was greeted by Gifted, the Manager. He was great! Very knowledgeable and nice. He went over options with me, pros and cons, and some promotional details. They have it all, Sub-Zero Wolf, Miele, Monogram, you name it. I never get a new credit card, but they had a great deal making it a no brainer. I highly recommend Pacific Sales, which is Best Buy, and will come back to work with Gifted for future needed items. This is your one stop shop for your remodel!

Jennifer made this purchase very easy and got me a 5% Subzero loyalty discount! She referred Prime…read moreOne Installs for and extra year of warranty and they did a perfect job.

Amazing Local Home Improvement store, it is in the heart of Solana Beach. Their customer service is…read moreunmatched and they have a big selection to choose from. Highly recommend Emily and Snyder Diamond!

Well, I'm baaaaaaack for another major appliance! This time its a refrigerator. I thought about…read moreresearching online, and the various stores..... but my time is short, and valuable. I went to Pacific Sales and told the customer service team exactly what I needed. They immediately gave me options; no upselling, no attempting to add other items... simply answered my questions and gave me reasonable recommendations. Many thanks to Ryan, and also to Andrew for his assist and Saint, who helped with the paperwork. The staff at Pacific Sales work smoothly and efficiently. And they saved me a LOT of time I didn't have to do online research and drive around to different places. Thanks!

We ordered a trim kit for a built-in refrigerator in October 2025. Four times we have been told we…read morewill have it installed within a week or two. It is now mid-April 2026, and they have no idea when it will come in or be installed. Pacific Sales, more like Pacific Stalls! NEVER AGAIN!!!

Service and appliance function and value information was as good as it gets! Dave Sablan's long…read moreexperience has given us expert service and time saving choices without pressure, making confident purchase decisions easy. Alison's payment assistance was outstanding!

Matthew Thomas did an excellent job waiting on for plumbing fixtures for a bathroom remodel. He…read morewent his way to find what I needed and in fact had it in stock for delivery to my he also provided to make the cost even more positive. The customer service he exceptional.

Tutu is THE BEST! Always so friendly, helpful and willing to go above and beyond. She helped me…read morefor months ahead of purchase and has now helped me through my remodel to fine tune purchases as the project comes to fruition. I ended up going with high end finishes but never once felt any pressure to do that. She clearly laid out all comparable options so I could make the choice. I could not ask for a better wing woman! :) she even went to my house to grab a package that was delivered when when i was out of town. I mean, come on... who does that kind of thing anymore. Ferguson is lucky to have her.

I can't say enough good things about Thu Nhan "Tutu" Ho at Ferguson. I contacted her needing a…read morereplacement for a damaged floating shelve -- not exactly a fun situation and completely our fault-- and Tutu turned it into a genuinely pleasant experience. She was so sweet and thoughtful, taking the time to really understand what I needed and making sure everything was taken care of. You could tell she actually cared, not just about getting the order right, but about making sure I felt good about the whole thing. If you're visiting Ferguson, do yourself a favor and ask for Tutu. She's the kind of person who makes you want to come back!

B& B is my go to appliance repair and purchase company. from Cord the salesman to Landon the lead…read moreinstaller , my microwave install when smooth as silk . so important to me as a personal chef , my kitchen is where I work and being down due to an appliance failure is huge , I can always count on B+B Appliance to make my kitchen whole again . thanks Rose Bent - Bent On Cooking

Today, I received a new washing machine from B&B. They were replacing the one my mom purchased 15…read moreyears ago. My family has been buying appliances through B&B for the longest time. The staff at B&B have always been friendly, honest, and transparent. It's why I know I too will continue purchasing appliances from them in the present and future.

Great service! We bought three new appliances at a great price all brand new in the box. Yadi was…read moreawesome and answered all of our questions. The appliances were delivered and installed earlier than expected. The install team was quick and did solid work. No wasted time on their part.

I communicated with Alex on the phone and went to the store when I was told they had the…read morerefrigerator I wanted. I saw the unit. They are a store to buy dinged and scratched,but new units. Their knowledge is good. The unit I bought had minimal damage and it comes with the factory 1 year warranty. All I can say is I got a new reefer with the factory guarantee for half price that is at the big box stores. It was delivered, extra charge, they set it up. Plumbed the waterline, you have to buy the kit, and made sure everything worked. I got my reefer today. The installers were excellent. No dragging across the floor. Installed the waterline line, again, you have to supply. Once again, excellent service. In fact, not enough Yelp stars for them. Excellent, Excellent, Excellent

I've been using Aztec Appliances for at least 10 years. My husband and I manage about 60-70…read moreproperties Downtown San Diego in Highrises and appliances are getting older. I have a person named Al and I email him with a model number and it doesn't matter if it's an older model he just matches it with a new one. (858) 987-5777 ask for Al. They have the best delivery service and my favorite person is Cesar. In 15 years he's never caused any damage and he is so polite. He can install any appliance it doesn't matter what it is. You won't be disappointed!

I had a super positive experience working with Dawn, the customer service specialist while also…read morehaving a negative experience working with a specialist, Jesus while purchasing a washing machine. After purchasing a washing machine on the website, I got a same-day call from Jesus and was told it would take about 6 days for the model I ordered to arrive from the manufacturer. 6 days pass, 7 days pass, 8 days pass, no update from Jesus. I call Jesus on a Saturday for an update and was told to send an email in 3 days because he's out on Monday. I wait 3 more days and sent an email the morning of the 4th day about the situation. No response all day. So I decided to call Jesus and was told over the phone that there is likely no available stock from the manufacturer for that particular model, I was offered an alternative at a discounted price. I took a day to think about it and decide to move forward with the alternate model at the discounted price. I ask for an updated invoice. I am told an invoice will be sent. No invoice was sent to the email on file. I continue texting Jesus about the unit and I ask again for an invoice to be sent to a different email just in case the first one bounced somehow. I wait for a day or two, no invoice yet but agree to have the washing machine delivered because it had been over 2 weeks since I made the initial purchase. It's the day of delivery and I still haven't gotten an invoice from Jesus. I call Aztec Appliance for customer support and get connected to Dawn. Dawn was so helpful in the situation with the way she was able to gain a better understanding of what had happened thus far. She was able to confirm that the info Jesus shared with me about the original model's unavailability was true and sent me a copy of the invoice (third times the charm). The delivery and installation of the unit was smooth. Their team was quick and efficient. Unfortunately I had to call Dawn again to clarify the fact that the invoice indicated that the unit I received was an open box model and was concerned about the viability of the manufacturers warrenty. The fact that the model I received was an open box model was never disclosed to me by Jesus. It was extremely disappointing to work with Jesus i.e. nonexistent outreach to provide updates, undelivered invoices after multiple requests, lack of transparency for items sold. TLDR; Dawn is amazing. If you have a chance to work with her, you'll have an amazing time at Actec Appliance. I wouldn't like to have my order serviced by Jesus the next time I choose to purchase something from Aztec Appliance.

Great non intimidating store where you can get appliances at a decent price that may have a few…read moredings and dents. I spoke to Tim, one of the sales rep, on a few occasions, and he was great. He told me that none of the items are refurbished or used. They are all brand new with a cosmetic defect here or there. That's it. In fact, some were so small that I couldn't find any issues with them. I saw some really good deals and some "OK" deals. When I spoke to the store manager, she said they were negotiable despite the price tag, which I thought was great. Ultimately we got a great deal at Costco, so we didnt end up purchasing anything from here, but I recommend it if youre trying to save hundreds and ok with small, sometimes barely noticeable cosmetic damage. Just make sure you look up the model number online to compare what it's being sold new. Some of the items weren't competitively priced.

I cannot recommend this place. We bought a oven/range and from day one. It was a piece of junk. We…read moretried to tell the store about it and they're like oh no out of our hands. You have to go through #Warranty the thing burnt my food from day one and they did nothing to help me out. I'm six months in. I've already paid $99 to the #Warranty people which doesn't seem right. They want another 99 and I can't even get a hold of the #Warranty people and the shop will not make it right if you want to get ripped off and be sold junk then shop here.

Too bad i cannot give a negative number. I would not use Gonzales Appliances for anything. Our…read moreexperience was a bait-and-switch, price-gouging mistake. The Gonzales tech insisted on fussing with a weeping issue we had (from a plugged condensor discharge tube). He wasted lots of time (poorly) dismantling the freezer compartment. Ridiculously, the discharge tube is actually accessed at the lower back of the fridge. The tech had nothing to clear the tube, so my tool box provided the stiff wire needed. The tech then refused to check - without booking a second visit - why the freezer was not working (i.e. not freezing), which was the original reason for the call-out. It turned out that the freezing system (using freon or a more modern alternative) had a leak - diagnosed within 5 minutes by a real fridge repairman who we sourced through local friends (so, live and learn). The fridge was replaced, because leaks can't be fixed on modern fridges. And, having the tech fix the leaking discharge tube (which he insisted on) was a complete waste of time and money ($250).

This was our third appliance we bought from them, that's how happy we have been with them. Mr…read moreGonzalez and his staff are professional, helpful, and mindful of budget. First we bought a fridge, a beautiful cabinet depths GE, and a GE microwave. Bought those 4 months ago, very happy with the appliances. This week we bought a stacked washer dryer, made arrangements for the delivery and install. As usual, perfect service, excellent appliances. Very much recommend!