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    Eclairs De La Lune

    4.1 (8 reviews)

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    Cold Stone Creamery

    Cold Stone Creamery

    2.9(54 reviews)
    8.7 km
    $

    This place made me miss my kid's entire birthday party. It's ran by knuckle dragging adolescents. I…read morepre ordered a birthday cake for pick up, when i arrived no one had a clue where it was. After being told they may "find it" I was told that someone forgot to make it. They offered to make it within the next 20 minutes, I let them know I needed to drive three girls to their birthday party and would come back for the cake. I got a call 30 minutes later saying that the cake could not be made because my order did not come in in time. After finally tracking down and speaking to the manager, she told me there was a "glitch in the system" and that my order actually never came in. None of this could possibly be true, being as my receipt was in the shop when I arrived. They all acknowledged that my order had arrived at the store, but no one bothered making it. Avoid this place at all cost. While I was waiting around a woman arrived asking for a dairy free option, the girl behind the counter said she did not know if they had one, and offered "sugar free". I walked over and pointed out the dairy free option to the woman who came in. I don't work there, but standing there for 10 minutes I was more versed in the produce than their paid employees. Absolute train wreck of a business. I ended up driving frantically to Hyvee to grab last minute cakes as opposed to having nothing. This was supposed to be a too tier dessert treat for a special occasion. What a profound disappointment.

    I am very disappointed with this place, we thought we were getting a "high end cake" rather than a…read moregrocery store cake. my daughter picked out all the flavors for her birthday. The cake was 80$ we pre-paid and we're to pick it up after 4:30 we showed up to pick the cake up at 5:15 and the had not made it. We had tried to call multiple times prior, and the phone was never answered. Can't imagine this place makes money.. Tim Elliott

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    Eclairs De La Lune - desserts - Updated May 2026

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