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    Eckley Auto Brokers

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm
    Updated 2 weeks ago

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    Car brokers

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    7 years ago

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    Harvest Auto Family

    Harvest Auto Family

    (8 reviews)

    Awesome experience on a Tesla purchase with Trevor. Car was delivered on time , beautiful…read morecondition. would buy again from Harvest.

    I recently reached out to Harvest Auto Family regarding a 2022 Silverado 2500HD they had listed for…read moresale and was contacted by Aaron. I was a serious buyer willing to drive from New Mexico to Nebraska and trade in my current truck to complete the purchase. I made what I believed was a fair offer considering the truck had over 112k miles and had reportedly been sitting on the lot for around 125 days. What disappointed me most was not that my offer was declined, but the way the negotiation was handled. Buying vehicles usually involves respectful back and forth discussion on pricing, trade values and finding middle ground that works for both sides. Instead of having a professional negotiation, the response quickly became defensive and dismissive. Comments like "Then why would you expect me to?" came across as confrontational rather than customer oriented. Good dealerships and competent salespeople understand that negotiations are part of the process and that maintaining a professional attitude is what earns business and referrals, even if a deal does not happen immediately. Communication style matters. A salesperson who responds emotionally or talks down to customers is likely costing the dealership future sales because serious buyers will simply move on elsewhere. To be fair, they did respond quickly and were upfront about not lowering the price. However, professionalism and customer service are just as important as pricing, especially for customers traveling long distances to do business. Hopefully this feedback helps improve future customer interactions.

    Eckley Auto Brokers - carbrokers - Updated May 2026

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