Thank you Roxanne for the stellar customer service!! Onyx JLR is a definite recommend for us!!read more

My son found a really nice used Dodge at the dealership. Maximilian, was our sales guy. Super…read morehelpful and friendly. Jorge was our finance guy and he was friendly, honest and thorough. They have a really cool customer lounge with free snacks, and interesting history about Mini.

Like the concept of them coming to you to rescue you. Save a lot of time if you have ever had to…read morewait for a tow than you will understand and know about the killer wait times. Upon calling I was quickly dispatched a mechanic to my location, as I was broken down in a retail location with a dead battery. Mechanic Zach Cardisco was fast, thoroughly explained everything that was going on, was detailed oriented and did good work. He also hand threaded my lug nuts back on to my studs unlike many places nowadays that just throw them into the socket and then tighten them down with the impact wrench which often cross threads them or breaks the studs. He had a very friendly demeanor, kind use of his tools and equipment was careful not to scratch paint or do any damage, etc. He took a lot of pride in his work and it showed. Ask for him by name. Cons: Realize its a $120 service call before anyone does any work. Not really shown will on their website. (Website also has a few spelling and grammar errors / should be open 24/7 they have it backwards) No mobile payment options whatsoever. Luckily my bank was down the street, but be prepared to have cash ready for the call.

Called Todd to fix my tires he sent me pictures of it and was a bit busy so I was understanding…read morethat hey he's got the tires but can't come right now which was fine. Last text sent was if he was free or not and he just completely left me on read. Good to know that if I was stranded at a gas station and needed to get somewhere they aren't 24 hours but they'll return your phone call like they are. It's been almost 2 months and still no tires or response from Todd. Just to clarify it's only 2 tires that needed to be replaced, i've changed tires before but was looking for a cheaper option probably would've taken 30-45 min to do. Hopefully they provide better service in the future cause I'm a loyal customer to businesses that serve me right.

I will not take my trucks any where else! Ed and his team there are the best in Omaha! The quality…read moreof work is second to none and the price is the best in town! Please if you have car issues don't wait give Terry a call today and he will take care of you!

My first (and last) time trying West Center Auto and had a terrible experience. Dropped my car off…read morelast night near closing and let them know that I had just had a quick diagnostic on my car and the C1 was misfiring that I didn't have the correct tool to check. He didn't take down any of my information except a name and number, said they would call tomorrow... Odd but whatever, it should be a simple enough fix. At 1 pm the next day I still had not heard anything so I called the shop, spoke with Ed, he stated they had just begun diagnostics and would call back. Cool. About 2 hours later I thought this was getting a little long to still be looking at a spark plug and coil, so I called again for an update and Ed became extremely demeaning, mocked me about knowing what caused a misfire, was sarcastic and laughed out loud at my serious concerns at times. After I stated I wasn't sure I even wanted to work with them he yelled at me to come pick up my car and hung up on me. I called back immediately and asked to speak with the owner, Ed laughed and said, "Oh if you think I'm bad, you don't want to talk to Terry, the manager! I'm the nice one compared to him!" I eventually got Terry and recapped what had happened so far with his shop, he offered no apology and just asked if I wanted them to fixed the car or not? I was appalled by the behavior of both this completely unhinged employee Ed and an owner who clearly does not care about customer service. Avoid this shop like the plague, they are absolutely awful people and mechanics all around. Especially if you are a woman, they are clearly discriminatory here as I'm sure there is no way that Ed would condescend a male in that manner. Just atrocious, your company doesn't belong in a nice town like Omaha.

I drive older vehicles so when I went to NW auto care Chris' knowledge of my vehicles was amazing…read more I needed new brake lines on my truck and he got me right in and back on the road. He didn't try to sell me. anything I didn't need but told me what I could expect for possible issues in the future. Great service!

I have never had a better experience with mechanics as I've had with Northwest. I've been in…read moreNebraska less than a year and have had to visit them twice and both times the mechanics were friendly, fast, and so helpful. Both times I had problems, the mechanic took the time to explain every detail of the problem to me in a way that educated me instead of belittling me. This most definitely is the mechanic to trust in Omaha.

I took my vehicle here for some work and was told to come back at a certain time to pick it up…read more When I arrived, my car was out on a test drive. After waiting, the worker finally returned--not only with my car but also with multiple bags of fast food for himself and his coworkers. It was infuriating to see that he had stopped for fast food while using my vehicle. To make matters worse, he casually remarked about how comfortable the ride was. This level of unprofessionalism is unacceptable and shows a complete lack of respect for customers' property and time.

My car stopped on the interstate and the tow truck driver recommended I take my car here to have it…read morelooked it. They are very respectful and super friendly. However, I do not recommend this place unless you have a lot of money. They quoted me an astronomical amount. So i called around to other shops and found one who would do the work for less than HALF of what they were trying to charge me. Then, this other shop told me that some of what AllTech said was wrong, truly was not.

My wife's beloved Honda Fit was rear-ended by a driver who then fled the scene. GEICO recommended…read moreGreat Plains Auto Body. I brought the poor Fit to Great Plains Auto Body. This excellent service-provider expertly handled my claim, performed the service well and throughly, and proved to be a reasonable rate. They also had an Enterprise provider in house, again part of the GEICO support, which got me rolling (because good partners handle such repairs if they have more free time). Both aspects, auto service and loan, were efficient and effective. The main office staff were very enjoyable as well. I actually miss this interaction now. I will definitely return there when needed.

Let me start off by saying that the repairs done to my car were great. My car looks brand new…read more However, WORST customer service ever!!!" I had my car repaired in February of this year. I paid my deductible when I picked up my car. Not sure why, but when my insurance company settled up with the shop, they also paid the deductible. I was notified by my insurance company that the deductible had been paid twice and that the shop should refund the deductible that I paid. Well, that was 4 1/2 months ago and about 20 phone calls later. I have yet to receive the money owed to me. The shop says they are now "corporate" and that the claim is with their accounting department. Again, it has been 4 1/2 months... No one ever answers the phone at the corporate office (which is in Arizona). No one ever returns calls / messages - I have left over 10. I am now paying an attorney to write a demand letter... RIDICULOUS!!! Good luck with this shop if you ever have an issue with payment. Jennifer Eller

Ok Folks, if you are in need of an honest, reliable place that is good with all things related to…read moreyour vehicle (body repair, mechanical, maintenance etc..) You got to check out Jody's Collision Repair in South Omaha. I've did my homework and shopped around, the team at Jody's doesn't treat you like another transaction. They will get you right in and are extremely responsive and pricing is super competitive and they take the hassle out of dealing with insurance. We've been to them a few times now and continue to be impressed with the work and customer service. #greatwork #supportlocal #realdeal #omahanebraska #autoshop

OUTSTANDING! I had an engine light on but needed a vehicle - one phone call and Dana assured me…read morethey would take care of everything. I was in an out with a loaner in ten minutes and they serviced my vehicle quickly. Thankfully it was nothing major and I got it back right away - but I will be returning to Jody's for any future vehicle needs. Everyone was friendly, helpful and honest.

I'm shocked that there aren't more reviews for Rebuilder's Auto! This place has never let me down…read more They are honest, transparent, and reliable. This autumn, I came in to get my car looked over and ready for winter, and they quickly helped pinpoint key areas that I needed to be safe, without gauging me to advertise for every service possible. The team clearly prioritizes focusing on fixes that will truly improve your vehicle and experience. I also visited for some problems with my air conditioning, and they quickly helped me in identifying my best solutions moving forward. When I decided that it wasn't worth the fix at the time, there was no pushing or pressuring that I experience at most mechanic shops. As a woman, it's been hard for me to find a shop I feel comfortable in, and this is it! As a woman, I feel respected and safe walking into this shop, knowing that they will assist me with exactly what I need and never push me into unnecessary fixes. I recommend all my friends come here when they need anything from an oil change to help getting fixed up after an accident! The value of service for what you pay here is top notch.

This place has been working on our vehicles for over 15 years. Not once did I question the quality…read morenor experience. To have mechanics take the time to find quality used parts to keep your cost low And the functionality and reliability of your vehicle at its best. This is some thing in which I believe these guys go above and beyond. I now never have to worry about over pricing nor overlooking. The name says it all. I will always recommend these guys. I've seen Time and time again, they know what they're doing they're honest and hard-working and they're a lot of fun too! #besteverauto