Don't go to this Dr unless you have days and days of free time to deal with the rude incompetent…read moreoffice staff. The Dr. btw was pleasant. I went one time. This was the result.
- Waited 3 days and my prescription was not called into the Pharmacy when they said it was. Gave them the benefit of the doubt, even though the pharmacy insist they never got it.
- Ask them to prescribe an alternative medication. Said they would get back to us, after waiting 3 days, called their office and they said they call my cell phone and got no answer (no message was left). They explained the alternative and asked if we want them to go ahead and call it into the Pharmacy. We said yes. Kept checking with the pharmacy, nothing after 3 days. Pharmacy said they had gotten nothing. Called the office, they were now on vacation for a week, so had to wait a week. Called them as soon as they got back. They said they were waiting for our OK to call it into the Pharmacy, which we had already provided on the previous call. Person was uppity and defensive when told that, said it was not her that we talked to. Then we asked them to prescribe something else as the prescription was $1k. They offered to send to an alternative mail order pharmacy instead and we told them to go ahead and do that. A week later no mail with the prescription from the new alternative pharmacy. Called the pharmacy, they did not have it. We called the office, and guess what, they claimed they were still wait for us to OK it.
- Finally, I have follow-up appointment. They called me the week prior to change the time to 15 minutes later. When I got the confirmation, not only has the time changed, but now I have a different Dr., which they never mentioned, and I have never heard of him. OK, will live with it. I had to reschedule (which turned out to be a blessing). I called the number on the website and I had previously used to schedule my original appointment. Was told the Dr I had the original appointment with, and this new Dr, they could not rescheduled the appointment via the number I was calling and was given another number. Confused, I went to the web site, only to see my original Dr is listed at the number I had called and the "new" Dr is no where to be found. So, I called back explained the confusion and asked what was the location of this number? Indeed, it is the office I visited in Sarasoto. I explained what had happened and said I had an appointment at the Sarasota office. I was told, in a "are you stupid, we already told you" tone that the original Dr had actually moved to another office and was not working from this Satasota office any more. Really, at what point did you say that? Perhaps, "sorry your Dr is now practicing from a different location" would have help the 1st time I called. Total attitude. Oh and btw, why would you change me to a Dr. who is in Osprey apparently, without even telling me, when I have been seen in the Sarasota office? I am glad I cancelled the appointment, as I had no idea they moved it to Osprey, and was never asked if that was convenient for me, which it is not. When I told her it would have been clearer if she had said that in the first place, she hung up on me without asking if they could do anything to help.
- Completely incompetent and rude office staff. Not worth your time.