We were visiting the grandbaby (they're in Glendale) but our prior lodging wasn't available. Looked up economical but clean alternatives in the area. I read that the Echo Suites was a newer division of Wyndham targeted towards guests with long term stays in mind. Sounded promising for being clean; bare bones requirement right? Plenty of available parking in front or back. There are a few convenience stores in the area.
I did book our room on their website. I added a request note for a mobility accessible room and shower. I completely spaced reminding them about it at the front desk during check in. I've yet for a reservation note to ever just work; always needed to physically request.
Arrived at the room that was unfortunately not mobility accessible. I was only on my knee scooter as my electric scooter just broke down. But even so, my knee scooter takes decently wide turns. So let's pretend we'll be ok with this space; I could crawl around on the beds if need be.
But then I check the bathroom; no seat, boo. And unfortunately, I absolutely needed a seat as I'm prone to falls and have limited strength in my extremities and left leg can't support more than a few pounds. I called the front desk and was informed they do not have shower seats. Oh, in that case, do you have an accessible room? I was talking to the young woman who got us checked in; she is super sweet. She asked me to stand by so she could escort me to the accessible room on the next floor.
The accessible room was very spacious and my scooter had no issues in the bedroom or the bathroom. The bath/shower combo had a pull down seat. They informed us that each room gets their own thermostat. They only provided 2 sets of towels but it was ok since the 3rd and 4th guests actually lived nearby; so no hotel showers for them. They require you to return the old towels to the front desk and they will exchange for clean towels. It was a unique policy. They also don't clean the room; hence the extended stay discount rate.
As for the amenities...there are 2 Queen beds, each with 2 pillows and comfortable bedding. We slept very well, no body aches, great mattress! The accessible room was very spacious and had about 3' between the 2 beds with about 2' on either side. There were plenty of standard outlets as well as USB ports available at the middle "side" table, and the desk next to the television.
They provide free wi-fi and allow up to 2 devices to connect. We ran into issues when trying to connect a 3rd device. We couldn't figure out how to release the IP hold the current connections had. Then we tried to just buy another line of services outright but that threw up error messages too. So I was basically unable to work for several hours. Less than fun experience for sure. We were very pleased the same day that they ultimately resolved the issues for us and we're very grateful for that!
The kitchenette is cute. There's a fridge/freezer combo, a 2-burner induction stove, a sink but no disposal, and a cute little microwave. They have ice trays for you to make your own. No coffee or tea. No dishes or kitchen essentials so be sure you have some paper plates, napkins, and plastic ware... etc
Medium sized desk next to the kitchen was sufficient for hubs working. Also, they don't have an impressive offering of hotel staples like soaps and such. We found 1 small hand soap bar at the vanity sink, a small shampoo bottle, and a smallish/medium bar of soap on top of the floor towel in the bathroom.
Overall, a great experience. Affordable and clean. Oh, they also allow pets! And they mark the rooms with a little pet sign so everyone knows which have pets. Will definitely stay here again! read more