Great hotel, nice pool, nice mini put as well as nice corn hole. Although there's one major thing…read morethat really ruined my hotel stay. The front desk lady. I was with a few of my friends and we asked for the corn hole bags and right as a I said "Do you mind if we can have the bags for corn hole"? I got a "UHHHGGGG" in my face from her. Keep in fact that I'm a young teenager here who just wants to have fun and this lady is constantly making my stay worse. I finally got the corn hole bags after I got a grown and her breath in my face, then she starts almost like investigating me. Like I thought that I was here to play corn hole not that I'm a witness in a murder. And I know this isn't required because there was a guy a lot younger before her and he was amazing, 5 star for him. He always had a smile and was nice to everyone that came. And he gave it to us no problem and enjoyed talking with me and my friends. But really, this lady RUINS THE MOOD. Hotel amazing though, but you better pray she isn't your front desk lady.

This place is located near State Farm Stadium just North of Glendale Ave…read more We weee looking for a place for the Fiesta Bowl. The prices were very cheap especially considering it was the weekend before New Years. We ended up getting a two bedroom suite with a kitchen (see photos). I could post all the photos but it was a very nice room. And considering the price it was a really good deal. The fitness center is located in the adjacent hotel North, basically 10 yards away on the other side of the pool. It has a machine, teeadmills, and weights up to 50 lbs. The complimentary breakfast is very good with eggs, potatoes, bacon/sausage, cereal, etc. They also have waffles that alternate between blueberry and vanilla. I posted a photo with the hours. Coffee is available all day. Service was great and again for the price awesome deal.

Came here because bucees just opened! I've been up for 20 hours and we drove about 4 hours from…read moreCalifornia to get here! And got here about 1:30am and staff were so NICE! Breakfast was Amazing! The price was great! Rooms were clean and very modern! We had a microwave, coffee maker and a fridge! Definitely coming back again!

Red Lion Hotel, great service, friendly staff, great tasty food, eggs, bacon, biscuits, and gravy…read more Everything was amazing.

We had a great time there. We signed up for a summer special and asked for a early check-in at 1…read morePM. We got an email at 10 AM saying our room was already ready. What a great start. We had an Oasis suite and it was spacious and it looked newly renovated. The bathroom had both a tub and a walkin shower and we had a first floor room so we could walk directly to the adult pool. We went swimming every afternoon we were there and other than one person for 10 minutes, we were the only ones swimming. One nice thing is that they provide pool noodles so we could float to our hearts content. From the time we checked in, every person on their staff was helpful and friendly. We found when we checked in that the valets offered a free shuttle throughout the resort. So one night we went to the golf course and took a shuttle there. Since it was 112° it was a great alternative to driving or walking. If we had one quibble, the exterior of the resort, could've used an update. For example, the adult soft water pool surround was cracked in many places. I guess trying to grow grass in Phoenix in the middle of summer is difficult, but it made the common areas look unkempt. But overall, we loved everything else about the resort and would highly recommend staying here.

We recently purchased day passes for the Wigwam Resort and left feeling underwhelmed…read more The resort has both a family pool and an adult pool. The family pool was extremely crowded with children, which is expected for a family-friendly resort. We spent most of our time at the adult pool, which was much quieter and child-free. Unfortunately, the adult pool area felt like an afterthought compared to the family side. Several tiles in the pool were broken, giving the area a worn and somewhat neglected feel. The lounge chairs were not as nice as those at the family pool, and the cabanas also seemed less inviting and less maintained. The food and beverage experience was another disappointment. There was no traditional menu available at the adult pool. Instead, you had to scan a QR code on the drink menu to access food options and then call in your order yourself. It felt inconvenient and took away from the relaxing resort experience. One bright spot was the poolside service. Our server was very attentive, friendly, and checked on us regularly throughout the day. She did a great job and provided excellent customer service. While the adult pool provided a quieter atmosphere, it lacked the quality and amenities I expected.

Where do I start? I guess with the reason for our stay…read more We were in town for the Mad Monster Convention, but our room at the Renaissance wasn't ready, so we booked a room at TownePlace Suites instead. The property itself is well maintained, the room is spacious, the air conditioner works great (which is essential when Glendale is regularly over 100 degrees), and I even appreciated the TV remote--something that sounds minor until you've stayed in enough hotels where half the buttons don't work. Unfortunately, my stay was overshadowed by an embarrassing experience that left me feeling singled out. I was sitting in my car finishing a few text messages about the convention before heading inside. While I was there, I watched several people walk into the hotel without being questioned by the woman at the front desk. When I walked in--wearing work pants, a white T-shirt, a brown beanie, and flip-flops--I was immediately stopped and asked what room I was staying in. I answered. Then I was asked for my last name. I showed my room key, but I was still told to go to the front desk. What bothered me wasn't simply being asked to verify I was a guest. Hotels have every right to protect their guests. What bothered me was that I had just watched multiple people enter without being stopped, yet I was the only one questioned. As I got on the elevator, the employee gave me a stern look and continued addressing me in front of other guests. It was uncomfortable enough that another guest in the elevator felt the need to tell me, "If you're not a guest here, you shouldn't be here." I quietly showed them my room key, rode to the second floor, and walked to Room 223. I can't say for certain why I was singled out. Maybe it was because of the way I was dressed. Maybe it was because I'm brown-skinned. Maybe someone thought I looked poor or homeless. I don't know. What I do know is how it made me feel: embarrassed, humiliated, and treated like I had done something wrong when I hadn't. Could the situation have been handled differently? Probably, on both sides. But I keep coming back to one question: Why was I the only person asked to prove I belonged there after watching several others walk in without a second glance? TownePlace Suites has a nice property and comfortable rooms, but no guest should leave feeling publicly embarrassed or singled out. I hope management takes a closer look at how these situations are handled so every guest is treated with the same level of respect.

We recently stayed at TownePlace Suites while visiting from California for an NFL game at State…read moreFarm Stadium, and the location honestly couldn't have been better. It was an easy 10-minute walk to the stadium--no parking stress, no crowds to fight--which was a huge plus. We also loved being so close to the Westgate Entertainment District and the Tanger Outlets. Being able to walk to restaurants, shops, and all the activity in the area made our stay incredibly convenient and fun. Our room was clean, comfortable, and well-maintained, and the staff truly made the experience even better. Every interaction we had was warm, helpful, and genuinely friendly. Customer service here really is top tier. On our last night, we relaxed by the fire pit behind the bar, and it was such a vibe--quiet, cozy, and the perfect way to wind down after a busy day. The only thing keeping this from being a full five-star review is the complimentary breakfast. The options felt a bit limited and just okay, but the coffee was great and very appreciated. Overall, we would absolutely stay here again. The price, the unbeatable location, the cleanliness, and the standout service all made this hotel a win.

We travel to Phoenix area quite often because we have family living close by…read more This was our first stay at the beautiful, somewhat secluded Avondale location. Features quiet hotel rooms. No traffic or other hotel guests noise. Our check-in greeting was cheerful and welcoming. In fact, the front desk personnel (all 4 who I encountered during our 2-1/2 day stay) were outgoing and extremely helpful. The diversity of staff directly mirrored the diversity of guests. Yes, I checked folks out at the free buffet breakfast. And speaking of the BREAKFAST: Day #1 ... Turkey sausage patties, spinach & egg quiche, breakfast sandwich, cinnamon muffins. Day #2 ... Fluffy grade A scrambled eggs, crispy bacon, breakfast sandwich, commercial packaged blueberry muffin. Cereals: Oatmeal, corn flakes, fruity pebbles, Cheerios. Fresh fruit: whole bananas, apples. Yogurt: Vanilla & strawberry with tray of garnishes like pumpkin seeds, walnuts, pecans, coconut, brown sugar, chocolate chips, dried apricots. Milk: regular & chocolate Coffee: bold and decaf Tea: variety of flavored tea bags Bread and bagels to toast. No pancakes or waffles. * . * . * . * . * . * . * . * THE ROOM Clean, modern. Excellent full use of space without feeling claustrophobic. Two comfortable Queen-size beds. Separate living room space with pull out sofa, desk, chair, microwave, fridge. Spacious bathroom with shower (no bathtub), side lit mirror perfect for makeup application. Huge walk-in closet with plenty space for luggage, clothes, shoes for a family of 4. Full length mirror. Minimal drawer space. TV mounted on wall between bedroom & living room. Swivels to allow viewing from either living space. * . * . * . * . * . * . * . * THE GYM Located off the lobby. Daughter enjoyed a morning workout by treadmill. * . * . * . * . * . * . * . * All in all, it was a lovely stay. We'll definitely come back.

Eyebrowing raising. I can't give a 4*. To me, a 4 is basically saying *almost* flawless quality and…read morethat's not the case here... First thing you need to know is the unrelated to the rating. Beware that the traffic to the lot is egregious. A few miles away can take 20 minutes because of the bumper to bumper streets. There's currently some construction and closures in the area, however once that clears up it will still be pretty busy because it's a dense area. Let's discuss the property. The patio is cute with nice furniture but of course it's very hot because there's no shade covers/awnings. In the back there's a small pool, cool and clean, with provided towels and a few loungers. The hallways and elevators are kept well maintained too. Now for the hotel experience... Upon checking in we informed the front desk we were celebrating our engagement and they offered a strange line of questioning rather than like a complimentary chocolate or nice rolled towel or water bottle, etc. Just in poor form. Here's the meat and bones, let me tell you about the room. Very nice layout, although the space would feel wider and more breathable if the desk didn't have a big wall unit around it. There's a tiny pad and a pen supplied as well. Bed and couch are fairly comfortable. Nice big window but very bright so you'll usually want it closed. For the bad... the TV doesn't allow hdmi or console volume control, it's so loud it will blow out your ears, not to mention it took 15 minutes just to connect to the internet because it can't prompt the browser login page. Speaking of internet, it requires you to sign up for a Marriott free membership to access the wifi. That's different. Our room itself also reeked of dog like it was in the AC and carpet. The hotel IS dog friendly, I get that but please use an ozone machine, wipe the vents and steam the carpet after. It was very obvious especially if the AC was not on circulating the air around. In addition the smell would kick up even more for a moment when the AC initially turns on so it's an all over problem. The bathroom was odd... for such a nice looking room it was unexpected that there's no fan for the toliet and there's no door inside it so if you're in the shower you will look directly at the toilet. They supply 2-3 days of showering towels but I'm used to seeing 5 days worth stored in most other hotels so we had to reuse often. Shower seems wide until you realize the configuration makes it cramped. The head water jets out so if you stood directly under it, there's a 1-2 person gap to the wall where you wouldn't feel the water. Opposite wall of the head has he controls and normally it's going to be under the head on the same wall. The heat can either take 15 minutes to warm up or it can be scalding instantly and I assume this is because the nearby rooms share a tank. Strangely enough when the pipes would be hot during the day, the water was the coldest and at night it was the hottest. Lastly, beware THE WALLS - they are paper thin like parament transparent paper thin. You can hear someone shutting a draw in the floor beneath you or opening the bathroom slider in the next room. Upon check out the staff gave attitude and that really sealed the 3 star. For some reason they thought he was joking about wanting to check out? I wouldn't stay here again but perhaps I'd find a different same franchise hotel.

Third different hotel we've stayed at in AZ as we wrap up getting my son situated here for Vet…read moreschool. This hotel was definitely the best of the 3. Open since November of 2025, there was no sign of a let up in cleanliness. Welcoming staff (including Luis during breakfast hours), clean amenities, great-simple breakfast offerings and clean room. The only thing negative I encountered was that the Nespresso machine malfunctioned as I dropped my pod in the holder. Aside from that, I highly recommend Element for a nice and relaxing stay, or if your company needed to book a conference room, if you're traveling to AZ!

Everything! Our room didn't get cleaned all day . We reminded them 3 times! Then they told my…read morewife it was already done! Like she was lying . Several employees t Do not understand nor speak English. Very frustrating when you cannot communicate with them. Pool doesn't have enough lounges. Several guests walked away after being unable to find lounges. Kids are allowed to go wild at the pool . Running, jumping , screaming, throwing balls and splashing guests. Unsafe all around not to mention very annoying. Front desk is hard to get a hold of on the phone and it services two different sides of two hotels. When you have a question many times they are confused.

This Holiday Inn is a newer property, and it shows--the hotel still has a fresh, modern feel…read morethroughout most of the building. One of the standout features for me is the beds, which I've consistently found to be very comfortable during my stays. The staff has always been friendly, welcoming, and helpful, making check-in and any requests easy to handle. Keep in mind that you'll need a parking permit, so it's best to stop at the main entrance first to pick one up. After that, I recommend parking behind the hotel, where there's significantly more parking available and convenient access to the building. If you're considering an IHG property, this is one of the better Holiday Inns I've stayed at. There's also an on-site restaurant that's isn't half bad making it a great option if you'd rather relax at the hotel instead of heading out for a meal. Overall, it's a comfortable, well-maintained property that I wouldn't hesitate to stay at again.

I was very disappointed to find out our baseball team was staying here. I am not a fan of holiday…read moreinns. This one really stands out though, and it has worked out well. Rooms are nice and clean. Beds are comfortable. The only thing that was below average was breakfast. Just didn't taste good.