My travel laptop displayed a hard drive failure message just before I left Florida for a month-long…read moretrip to North Carolina. Once I arrived, I called Handle with Care Computer Repair in Mills River, and Judy Dobbs, the owner, took care of me personally. She ordered the replacement hard drive before I even brought my laptop in so there would be no unnecessary delay. As soon as the part arrived, I dropped off my computer, and she had me back up and running quickly. Judy replaced the failed hard drive, performed a clean installation of Windows 11, and what impressed me most was that she truly went above and beyond. She took the time to reinstall my ESET security software, made sure everything was configured correctly, and even upgraded me to Windows 11 Pro for Workstations at no additional charge. Just as impressive was her pricing. The work was completed for a very fair price, and at no point did I feel like I was being sold services or products I didn't need. It's refreshing to find someone who combines exceptional technical expertise with honesty and integrity. Many people may not realize that Judy is not only the owner of Handle with Care, but also an exceptionally talented computer professional. As someone with a computer science degree who spent more than 25 years as a software engineer, I recognize technical expertise when I see it. Judy also has a computer science degree and spent many years in IT management, and it shows. She is knowledgeable, methodical, professional, and genuinely committed to doing the job right. Although I live in Florida, Judy has earned my trust and my future business. When I get home, I'll be purchasing my Windows 11 Pro for Workstations upgrade for my desktop computer and my future ESET security licenses through her without hesitation. If you're looking for someone with exceptional technical expertise, fair pricing, and old-fashioned integrity, I recommend Handle with Care Computer Repair without reservation. Judy Dobbs has earned every one of these five stars. If ten stars were an option, she'd get every one of them.

The team at Handle With Care were amazing. I stopped by when my computer case broke and they were…read moreable to give me a great temporary fix while the part was on order. They got my computer fixed and back to me quickly and the price was great. I would highly recommend them for anything you might need. Jason was awesome to work with.

The owner is very professional and I've only had good experiences with him and his businessread more

The owner and his wife were soooo nice and super efficient. I had lost my password and my laptop…read morewas dying. They "unlocked" my old computer and transferred everything from it onto a new laptop that I provided. All in a day!

Contacted Richard to help me try and copy data from an old MacBook Air. The first attempts failed,…read morebut Richard did not want to give up. I set a limit on how much I was willing to send to retrieve the data. Richard was very knowledgeable and quick. I Highly recommend him. Richard would not give up and spent many many hours and finally was successful. Richard agreed to charge no more than my initial limit even though he worked at it until I got what I needed. Thank You Richard. I understand that you never give up.

Super nice and extremely knowledgeable in everything Mac. Richard spent quite a bit of time with me…read moreexplaining the history of my model and why it's not worth putting a penny into it. He wanted what's best for me - not what would put a dime in his pocket.

Outstanding service. Unlike every cell repair service I contacted in Asheville, Peak Wireless…read morecustomer service was helpful and responsive. So I drove over 30 minutes away and am glad that I did. The battery replacement was quick and easy (under an hour!) and the price very reasonable. The excellent ratings are well deserved.

I don't remember when I first went to Peak Wireless, but it must have been shortly after he opened…read morehis business. I'd bought cell phone(s) from him and was pleased with his helpfulness. My tablet screen was broken and Jeff offered to repair/replace it, but had never done it before on that particular item and wouldn't guarantee the work. I took my chances with him and he did an excellent job. It is now many years later (2024) and I've had to move to a retirement village where we have an IT department which takes care of most of our IT needs. Unfortunately my old, 5SE iPhone which I need because of manual dexterity problems, couldn't be repaired by the new, young tech and ended up in worse shape than before. The floating Home button cannot be eliminated, the regular Home button which had been difficult to push is permanently stuck. It is now Friday evening and I'll have to wait until Monday to somehow get the phone down to Peak Wireless and have Jeff and his crew work their magic on it.

Very honest and knowledgeable. Takes great care to make sure your computer is up and running…read morewithout issues before calling it repaired. Would highly recommend these folks for your computer needs even for someone like myself who normally does his own repairs.

Glenn and Amy are the absolute best. They are highly knowledgeable about lots of different kinds…read morecomputers. They do a thorough job and will always do their best for you. I have had to take my computer in twice because my kids are rough on my Mac and Glenn does a great job fixing it without charging me an arm and a leg. Very professional, but also has the charm of a small town business. You need an appointment but Glenn does his best to work around your schedule. He's always gotten me in quickly. And also, yeah, don't park in his lot if you're going next door. He has a small lot that is difficult to navigate. The store next door has its own parking lot. I have 4 kids and have never been so distracted that I have parked in the wrong parking lot.

Joe at The Computer Tech Squad just saved my laptop from a total crash. I dropped it off in the…read moreafternoon and by the following morning he had deleted potential malware, removed unnecessary files and tripled my storage capacity. I picked it up in better-than-new condition, and all at a reasonable price. He was also very helpful in answering questions and providing suggestions for avoiding future problems. Highly recommended!

They were fast and polite but I now realize the screen which was extremely expensive is not an…read moreapple product. It has a blue tint while in use to make it obvious it is not original. If I want to trade the phone in it will cost me hundreds more dollars to replace this screen so it was an expensive fix. Should have just gone to apple yo begin with.

This place is outstanding. I walked in expecting to leave my phone for at least an hour and get…read morecharged $200 for a new screen. He had it fixed in 15 minutes for less than half the price. Absolutely great service, definitely visit them!

When my HP Envy started acting up, I turned to Google and looked for a local place where I could…read moretake my laptop. I am so glad that I went onto the 2nd or 3rd page of local search results, because that's where I found Aaron! His website was professional, which is a huge deal to me, and I also saw that he did pickup and delivery. Wow -- that would be a time saver, I knew -- so I gave him a call. He was professional on the phone and asked all sorts of questions about the problem, so I could tell that he knew what he was doing. He picked up my machine, and within a day identified that it was simply overheating. I had read in reviews before I bought the Envy that it was a heat monster, but I wasn't using it for gaming so I figured that I would be okay. Guess not! I have a laptop fan now, which helps, and Aaron installed a program for me that lets me monitor the temps. Since that first transaction, we've used Aaron a few other times, once to fix a broken laptop hinge, another to help us with our home network and router, which was acting up, and yet another to fix the port where the power plug thiny goes in (sorry -- I'm not technical and don't know what that thing is called). We are SO happy to have found Aaron, and will be calling on him whenever we need computer help. He's prompt, professional, and his fees are reasonable, especially considering the fact that he picks up and delivers! I highly recommend Aaron Helps You.

They seemed nice enough, that's about the best I can say. I wanted to like them, I really did. I…read moreNEEDED to like them. But I brought the computer in on a Friday, and on Tuesday I believe it was I learned that the data from my Mac was gone, unrecoverable. They threw what they had at it and it didn't work. That would have been a 4-star review, except that I took it to another local place, and seven days later they had my data for me. I think Asheville Computer just doesn't have the latest and greatest programs for data recovery. I spent $100 and got nothing in the end.