My travel laptop displayed a hard drive failure message just before I left Florida for a month-long…read moretrip to North Carolina. Once I arrived, I called Handle with Care Computer Repair in Mills River, and Judy Dobbs, the owner, took care of me personally. She ordered the replacement hard drive before I even brought my laptop in so there would be no unnecessary delay. As soon as the part arrived, I dropped off my computer, and she had me back up and running quickly. Judy replaced the failed hard drive, performed a clean installation of Windows 11, and what impressed me most was that she truly went above and beyond. She took the time to reinstall my ESET security software, made sure everything was configured correctly, and even upgraded me to Windows 11 Pro for Workstations at no additional charge. Just as impressive was her pricing. The work was completed for a very fair price, and at no point did I feel like I was being sold services or products I didn't need. It's refreshing to find someone who combines exceptional technical expertise with honesty and integrity. Many people may not realize that Judy is not only the owner of Handle with Care, but also an exceptionally talented computer professional. As someone with a computer science degree who spent more than 25 years as a software engineer, I recognize technical expertise when I see it. Judy also has a computer science degree and spent many years in IT management, and it shows. She is knowledgeable, methodical, professional, and genuinely committed to doing the job right. Although I live in Florida, Judy has earned my trust and my future business. When I get home, I'll be purchasing my Windows 11 Pro for Workstations upgrade for my desktop computer and my future ESET security licenses through her without hesitation. If you're looking for someone with exceptional technical expertise, fair pricing, and old-fashioned integrity, I recommend Handle with Care Computer Repair without reservation. Judy Dobbs has earned every one of these five stars. If ten stars were an option, she'd get every one of them.

The team at Handle With Care were amazing. I stopped by when my computer case broke and they were…read moreable to give me a great temporary fix while the part was on order. They got my computer fixed and back to me quickly and the price was great. I would highly recommend them for anything you might need. Jason was awesome to work with.

Contacted Richard to help me try and copy data from an old MacBook Air. The first attempts failed,…read morebut Richard did not want to give up. I set a limit on how much I was willing to send to retrieve the data. Richard was very knowledgeable and quick. I Highly recommend him. Richard would not give up and spent many many hours and finally was successful. Richard agreed to charge no more than my initial limit even though he worked at it until I got what I needed. Thank You Richard. I understand that you never give up.

Super kind and helpful! Took time during his day to help me understand my mac, what I can do to…read moreextend its life + what to look for when buying a new one soon! Even though he lost everything in the hurricane, he was extremely generous and kind - will be making him my go-to computer guy in the AVL area!

Very honest and knowledgeable. Takes great care to make sure your computer is up and running…read morewithout issues before calling it repaired. Would highly recommend these folks for your computer needs even for someone like myself who normally does his own repairs.

Glenn and Amy are the absolute best. They are highly knowledgeable about lots of different kinds…read morecomputers. They do a thorough job and will always do their best for you. I have had to take my computer in twice because my kids are rough on my Mac and Glenn does a great job fixing it without charging me an arm and a leg. Very professional, but also has the charm of a small town business. You need an appointment but Glenn does his best to work around your schedule. He's always gotten me in quickly. And also, yeah, don't park in his lot if you're going next door. He has a small lot that is difficult to navigate. The store next door has its own parking lot. I have 4 kids and have never been so distracted that I have parked in the wrong parking lot.

Outstanding service. Unlike every cell repair service I contacted in Asheville, Peak Wireless…read morecustomer service was helpful and responsive. So I drove over 30 minutes away and am glad that I did. The battery replacement was quick and easy (under an hour!) and the price very reasonable. The excellent ratings are well deserved.

I don't remember when I first went to Peak Wireless, but it must have been shortly after he opened…read morehis business. I'd bought cell phone(s) from him and was pleased with his helpfulness. My tablet screen was broken and Jeff offered to repair/replace it, but had never done it before on that particular item and wouldn't guarantee the work. I took my chances with him and he did an excellent job. It is now many years later (2024) and I've had to move to a retirement village where we have an IT department which takes care of most of our IT needs. Unfortunately my old, 5SE iPhone which I need because of manual dexterity problems, couldn't be repaired by the new, young tech and ended up in worse shape than before. The floating Home button cannot be eliminated, the regular Home button which had been difficult to push is permanently stuck. It is now Friday evening and I'll have to wait until Monday to somehow get the phone down to Peak Wireless and have Jeff and his crew work their magic on it.

They seemed nice enough, that's about the best I can say. I wanted to like them, I really did. I…read moreNEEDED to like them. But I brought the computer in on a Friday, and on Tuesday I believe it was I learned that the data from my Mac was gone, unrecoverable. They threw what they had at it and it didn't work. That would have been a 4-star review, except that I took it to another local place, and seven days later they had my data for me. I think Asheville Computer just doesn't have the latest and greatest programs for data recovery. I spent $100 and got nothing in the end.

Hi, let's start from the beginning…read more I decided to give Asheville Computer Company a try because a friend recommended it to me. So first things first I walk in and pay for a diagnoses. I get back the diagnoses and we decide that we are going to try and replace my motherboard to fix the issue. HERE IS WHERE THE ISSUE STARTS So.. RICKY sent me a list of motherboard suggestions and also wrote "you can also search i7 9700k motherboard and those will work" So I find the motherboard that interests me, put it in my cart and send Ricky an email asking if this motherboard would work for my setup. I wait 5 hours.. no reply (which is fine) so I waited until 4pm and decided to give Ricky a call and ask him in voice if they motherboard was good because I didn't want to waste $200. So I call him and tell him which motherboard I have and asked if that was gonna work... His response..? Ricky - "Ugh did you search i7 9700k motherboard? (Super rude tone)" Me- "yeap! Just wanted to make sure I assumed correctly" Ricky - (sarcastically as fuck) "WELL you ASSUMED correctly if you typed in i7 9700k motherboard" So I ignore the first time he was rude to me and wrote it off as him having a bad day and just go ahead and order the motherboard from newegg. It turns out that it was going to take until March 10th to get here and I didn't have time to wait until March 10th.. so I went to bestbuy to find a "i7 9700k motherboard" (because that was the only specification given by Mr. RICKY. I also didn't want to call him again and ask if this new motherboard was okay because of how rude and demeaning he was last time. So I figured it was fine because I followed the only specifications he gave me. So fast forward a couple of days I arrive at the store with my computer and i7 9700k motherboard and drop it off. I receive a call a couple of hours from RICKY, and this is how it went Me- "hey whats up man" Ricky - "This isn't the motherboard you were originally bringing here" Me- "Yeah I didn't want you to have to wait until march 10th to fix it, so I went to bestbuy and got one that came sooner" "The geeksquad guy at bestbuy told me it would work with my processor so I didn't want to bother you and call you again" Ricky- What do you mean so I would have to wait? YOU would have to wait until March 10th, I don't have to wait for anything. I am the person working on your computer so you need to contact me, if you want to ask the bestbuy guy stuff then take your computer to bestbuy" ^ is this REALLY how you want to talk to your customers buddy? I am a restaurant hospitality manager, this man has no respect for your customers and is there just to make a paycheck. After that phone call I came to pick up my computer and asked afro man in the front to speak to Ricky. Apparently RICKY had vanished in 3 minutes because apparently he wasn't able to come to the front. And after I asked to speak to Ricky, Bob Ross told me to "take my computer, leave the store, and go to best buy" oh, also threatened to call the cops on me and a friend after we laughed called him rude as fuck. Really guys? This is the kind of customer service you're shooting for? Please drop an email below where I can contact you Aaron. Your employees need a reality check. To sum it up - Ricky is legitimately telling your customers to fuck off and go to best buy. I'd love never seeing that guy there again. Afro Samurai doesn't know how to handle an angry customer and should be coached on what to do in certain situations. EDIT: 02/02/2023 Completely forgot to mention that the other company that I went to looked at my computer for about 2 seconds (didn't even open the case yet) and pointed to about 3 things wrong with my fans and screws and such. Go somewhere else. Don't use this company until RICKY and Soul Brotha are out of there.

C&C Computers was excellent. Marty is very friendly and personable, but also a great technician…read more He diagnosed and fixed the problem very quickly. He provided very fast service and arrived exactly when he said he would,

Recently Marty repaired and cleaned both my Laptop and Printer. I am more than satisfied with his…read morework ethic, skills and knowledge. He is honest, pleasant, efficient and eager to fix the problem to the customer's satisfaction. He explains things well. I highly recommend him when you next need computer assistance. Ellie T.

They were fast and polite but I now realize the screen which was extremely expensive is not an…read moreapple product. It has a blue tint while in use to make it obvious it is not original. If I want to trade the phone in it will cost me hundreds more dollars to replace this screen so it was an expensive fix. Should have just gone to apple yo begin with.

This place is outstanding. I walked in expecting to leave my phone for at least an hour and get…read morecharged $200 for a new screen. He had it fixed in 15 minutes for less than half the price. Absolutely great service, definitely visit them!

Joe at The Computer Tech Squad just saved my laptop from a total crash. I dropped it off in the…read moreafternoon and by the following morning he had deleted potential malware, removed unnecessary files and tripled my storage capacity. I picked it up in better-than-new condition, and all at a reasonable price. He was also very helpful in answering questions and providing suggestions for avoiding future problems. Highly recommended!