First Option is the best! I was a first time home buyer and very clueless of the process but Jarad…read moremade it go seamlessly and answered any and all questions I had along the way. Even after my loan was processed and had been living in my home for a few months Jarad still helped me with questions I had following. I highly recommend Jarad, Brandon, Lisa and everyone else at First Option.

My experience with the first option team was exceptional. My communication with everyone was always…read moreprofessional. There was open communication, they went above and beyond to get things done before the closing date. They answered all my questions and never lost patience. I would recommend them to anyone buying a home.

Lucas called me with idea to refinance my home loan. He made the ptocess simple for me and…read moreanswereed my quesions

Made it sound easy at first... Got juggled around between people; sent plenty of documentation;…read moreequity in the house was more than adequate for a refinance; denied do to 'temporary or irregular employment' of a job I've had for 20 years. Don't even bother with these people.

Kim was an amazing help in purchasing my first home. She was attentive, patient, and kind. I…read morehighly recommend her services to anyone looking to buy a home.

We worked with Tracy Harding and she was fantastic throughout the entire homebuying process. She…read morewas always just a text or phone call away, even outside of work hours or when she was sick, she truly made a difficult process almost effortless and seamless! I recommend MJW mortgage as a preferred lender.

Great People to work with. I would recommend to anyone in the area!!!…read moreResponsive and professional are my top two conditions to work with any lender.

Working with Durrell has been an outstanding experience. His knowledge and professionalism truly…read morestands out helping make the mortgage process seamless. Always available to provide guidance and support. I highly recommend Durrell if looking for a mortgage!

We recently refinanced with Parker Mortgage Group, and were referred to them by friends who had…read morejust completed their mortgage with them. We were really surprised with the warm, professional staff and their down-to-earth, simple approach to explaining our options and cutting through all of the "mortgage speak" that most lenders use. There are so many options for funding, and the names the government assigns to those options are just as confusing as their requirements! PMG cuts through that talk and explains what your options are in the most simple, easy-to-understand terms possible. Their office is incredibly fun, bright and inviting and their staff is on top of their process, every step of the way. We were pre-approved during our first visit, and the process was never delayed or postponed. In fact, their six-step mortgage process video series kept us on top of deadlines, expectations and requirements needed to eventually close our loan. If you're looking for a highly capable, professional and passionate team--look no further than Parker Mortgage Group. They are focused on the needs of their customers and literally work around the clock to keep their schedules on track. When we closed, the Notary commented on how many closings she's done for Parker Mortgage Group and said that they are the most organized and easy-to-work-with team she works with. In a business that seems to always be pointing fingers and blaming others it was nice to hear that we'd been in good hands the entire time. We couldn't be more thrilled to have worked with Parker Mortgage Group, and will definitely work with them again the next time we refinance or purchase another home.

No stars! I reached in on Monday, June 27, 2022 directly to Mike Partin. He took my mortgage app on…read morethe phone, said he'd follow tomorrow, June 28th. On Thursday, June 30th I left a voicemail asking for a return call. Friday, July 1st I sent a text as asking for a follow up. Tuesday, July 5th, I called the branch asked to speak to a manager and was transferred to Tawny (last named sounded the same as Mike's, but not certain) and had to leave a voicemail asking for a return call. It's now, July 6th and I've not heard anything. I called another mortgage company, he took my info and called me back in 10 minutes to let me know I was approved. I've got excellent credit, job and income, I'm not difficult to approve. The lack of communication from this company is unbelievable! I'd recommend going ANYWHERE else but Parker Mortgage. It's now July 20th and other than a call from someone asking about my employment NO ONE has reached out. They ran my credit, it shows on my report, but ZERO communication. I found a home to buy, my offer was accepted and my financing is squared away... no thanks to Parker Mortgage. Stay far, far away!!

I have worked with Amy for years and the level of service is always exemplary. Whether working…read morewith challenging loan scenarios or simple, every customer gets the same attention to detail and professionalism. Amy has always put a smile on my customers faces while serving their mortgage needs by setting the right expectations up front and then delivering!

From the owner: Ruoff Mortgage is a family owned, Indiana based mortgage company which started in 1984…read more Amy Robbins has been in the mortgage industry since 1993 after graduating from Purdue University with a BS in Financial Planning.

I just bought a house with the help of CrownMark Mortgage Inc…read more Jeff Cohen is AMAZING! He was with me through the whole process, and never lost one single document. His response was immediate, his instructions and answers to all my questions were extremely clear all the time. Jeff is super organized and follows the schedule in a way that I have never seen before, just beautifully on time every time! He worked my file personally from start to closing! His professionalism and personality are just delightful! I am extremely grateful for having the luck and pleasure of having him leading me. I really encourage buyers to contact CrownMark Mortgage Inc and ask for Jeff Cohen!!!

After finding a home in the middle of winter to purchase, Jeff Cohen helped us finance a mortgage…read moreso we didn't miss out on this opportunity. We were not prepared to sell our current home yet, so Jeff was tasked with finding us financing based solely on our limited income and credit history. He was professional, detailed and explained the process in a way that made it easy to understand. His communication skills are excellent and timely, making us feel at ease. He is completely trustworthy and transparent which is so refreshing in today's world. In addition, Jeff made sure he included all involved parties in his communications so we were all on the same page. I loved working with Jeff and recommend him to anyone and everyone! In fact, when we sell our current home, we will be using him again to refinance. Jeff knows his stuff and is an amazing broker. Thank you so much!! Melanie and Terry Brady

This bank is incredible! The absolute best customer service of any bank I have ever seen. They are…read morealways friendly and I feel like they actually care about me as a customer!

We worked with Kimberly Bruce and she was amazing. The process of securing a loan to buy a house is…read moreridiculous these days. They basically ask for your first born son, family tree back to the Middle Ages, and a blood sample. Kimberly walked us through the process every step of the way and anticipated issues before they came up, ensuring that we were not coming down to the wire with the loan approval. She was also super available and super patient. Having taken out a number of loans in my life, this was the first time I actually had a loan company standout in terms of service and support. Highly recommend to anyone looking for a mortgage loan and a much better option than going through a traditional bank.

I worked with several lenders throughout my homebuying journey, but the difference with Chris Beggs…read morewas immediately clear. From day one, he was transparent about which loan options weren't available and which ones would best suit my situation. He was honest about his limitations and always clear in his communication, which helped make the underwriting process much smoother. Unlike others, there were no surprises or last-minute requests for extra documents -- everything was handled upfront. Chris truly stood out for his professionalism, guidance, and genuine dedication. I really appreciated his support every step of the way. Not to mention his Calmness despite how nervous I was! This process is already overwhelming and very stressful if you d like to Save yourself some stress and hard time just start it whith him without looking for other options.

I received the best mortgage rate on the market. Chris Beggs was outstanding to work with. He…read moreanswered my texts and calls immediately and was very helpful with all of my questions.