On Behalf of Kathy Watson: It is unfortunate that I have to result to these measures to get service from a management company that promised they would not be slum lords...they have proven themselves to be nothing but. For several months, I have lived with two large holes in my ceilings (one in my bedroom right above my bed and another in my living room). In April, a large portion of my bedroom ceiling collapsed with water indicating a leak. A "roofer" came out and determined there was not a leak...yet my ceiling was not repaired. Shortly after his visit, a large portion of my ceiling collapsed in my living room with water also indicating a leak. This time a maintenance person was sent out, taped plastic over the large hole and told me that he would return to repair both holes in three days. Needless to say, he has not returned. I have made several calls over the course of several months to get my ceilings repaired and have been met with empty promises with no results or repairs. It is now September (Again, my first call regarding this was in APRIL) and I am still paying rent for an apartment with large holes....I had to move my bed in fear another portion of the ceiling will fall atop of me this time. The last I spoke with my property managers, I was told a maintenance person would be at my home within an hour....no one ever showed. I have been a tenant of this residence for many years...have always paid my rent in full and on time....I am a retired nurse and cannot believe that I am being ignored as I am. read more