Danielle has really gone above and beyond for us: checking on our property before the tenant moved…read morein, being there when appliances needed to be delivered, etc. We actually had a mix-up with communication and a tenant from a different PM had moved into the property Avenue was supposed to manage and Danielle showed up and was able to sort everything out for us. We appreciate her ability to communicate with us and check in on things. Aaliyah has also been so super helpful with any of our more, non-realtor related questions and operations in general. This has been a fantastic experience! We appreciate all that you both have done for us!

They are managing a property is in a residential neighborhood, and their tenant is causing late…read morenight disturbances. There have been repeated late-night parties, loud music, and heavy bass that carries into neighboring homes. I reported the issue to the property management company multiple times, but no effective action was taken. The noise was so severe on several occasions that I had to call the police just to get it to stop. In a residential area, this level of disruption is unacceptable, and management's failure to enforce basic quiet standards has been extremely disappointing. I would not recommend this company.

We used Shellie Bratton to buy our current home and sell our former home. I have to share that the…read moreentire process was flawless....Shellie and her assistant handled everything with ease and professionalism and our house sold in just 5 days! She was always positive, always answered all our questions promptly, and exceeded our expectations. I would highly recommend Shellie Bratton for your real estate needs and we will definitely use her and her company when we move again!

Bratton Realty is the only company we will ever use for a house purchase/sell. Each employee is…read moreefficient, knowledgeable and extremely gracious. Shellie Bratton gives the best advice, listens, and truly isn't happy until the customer is happy. She has helped us with several houses and we could not be more pleased with the overall experience.

Jeremy, Kelly and Rivah did a fantastic job helping my sister and I sell our Mother's house. The…read moreentire staff was extremely responsive and the marketing efforts were outstanding. We ran into a sticky issue right before closing and Jeremy and team resolved it immediately. Can't say enough good things about Jeremy, Kelly and Rivah. I would highly recommend the team, they won't let you down or steer you wrong!

Excellent realty group. Sold my house very quickly, and they made the process simple and efficient…read morefor me as an out of town seller. Would definitely recommend Jeremy and his team to friends and family.

We have been working with Joe Kelso and the staff at Select for 7 years. They have always been…read morevery attentive to our needs and the needs of our tennants. We are very pleased with the service they offer.

If you own a property and need a property manager, RUN as fast and as FAR AWAY as you can from Joe…read moreKelso and this company. As a military spouse who has been sent to live back and forth CONUS and OCONUS for the last 16 years, I trusted them to manage my property while I was away. I naively thought that because I never heard much from them that things were going well and the home was being taken care of. Lesson learned even though I asked for mid lease inspections and was rarely alerted to any issues. What I discovered when the last tenant moved out abruptly last year was that their vendor had not fixed a roof leak and the tenant was fed up with living in inadequate conditions and unresolved maintenance requests (of which I have no access to and was never made aware of). When I asked Joe how something as big a roof leak could go overlooked (the job sent to a vendor but never completed) he completely lost it on the phone, yelling at me, talking over me, and basically telling me that because I didn't have a high value property, I wasn't worth his time and it was more of a hassle than it was worth for him. Nice thing to say to someone who has trusted you and provided you their business for nearly 2 decades regardless of the property price point. I was stunned. When I tell you I've never had someone be so rude and belittling over the phone toward me when supposedly acting in a professional capacity, I am not exaggerating. I should have changed agencies then, but they all seemed to have horrible reviews and I figured the "devil you know is better than the devil you don't" and I requested to only deal with one of the other agents in the office from that point forward, who happens to at least be polite and professional in all my dealings with her. I realized I could no longer trust their management and brought in outside vendors who pointed out issues with fascia, gutter, drainage, plumbing...the list goes on. Fast-forward to now, 20k in repairs after getting neutral eyes on the place, I have a new tenant who happens to do construction work and is pointing out other issues with the home that should have been addressed during the transition between tenants - missing garage door openers, lights not working, missing fire alarms! After he put in a number of maintenance requests, they decided to terminate my contract, which to be honest I'm grateful for and should have initiated myself last year when Joe crashed out and gaslit me on the phone over a simple question about their oversight of maintenance requests. In his email terminating the contract, Joe stated he's "committed to supporting a smooth and professional transition. Over the coming weeks, we will finalize all outstanding responsibilities and provide you with any necessary records, reports, and assistance to ensure continuity." We shall see...

Outstanding service all around at Continental Title. They made my closing painless. Every person I…read morecame in contact with was professional and courteous. Extremely responsive, and willing to go they extra mile in terms of customer service. Highly recommended.

I love working with Continental Title. I have used them for 8+ years. The staff always goes above…read moreand beyond to help me and my clients get to the closing table. They don't back burn me or my clients when things get hard. The sale Rep. Rebecca Meier is top notch. She has personally gone to great lengths to get my transactions closed when others just said no. My closer Jenn and her assist are the best at getting hard stuff figured out and closed. Thank You Ladies for always making me look good!

I'm surprised to see all of the positive reviews here as my experience with Helix is nothing like…read moreit. Amy, the owner of Helix, is a terrible person. I have observed her, on multiple occasions, being rude, pushy, unprofessional, lying (to favor herself, at times even against her own staff), ageist, sexist, and racist. I have witnessed her making remarks that are discriminating against my coworkers before, for age and color of their skin. The staff and maintenance team are nice and I've had no issues there. They are actually pretty receptive and kind. The issue is Amy, and since she's the owner, who rules with an iron fist, everyone looks at her for answers and she has all final says. Therefore, even if you get a positive staff member at first- if Amy comes into it and is cranky, annoyed, or just doesn't like you - watch out. My impression is this company does okay in St. Louis because St. Louis doesn't have a big enough market, so people will take what they can get. The property's are "good enough"- although please note, Helix will cut corners on cost whenever possible. It's about the last buck for them and not about a joint investment in their leasers, properties, and profit.

We moved from out of state, so we were worried about finding a nice place with good management…read more When I initially emailed with questions about the apartment, I received a reply from Kevin just a couple minutes later. He was extremely prompt in communicating with me and getting me the information I needed. We are living in the Soho Lofts building and we love it here!!! It is quiet, clean, safe, and it is obvious that management cares a lot about the tenants.

I appreciate how Austin Realty was able to accomodate me at the last minute as we arrived into St…read more Louis not knowing where were going to live they were able to get us in a beautiful unit at the last minute. Thank you Austin Realty, we much appreciate it.

EXTREMELY EXTREMELY POOR MANAGEMENT!!! I have been a renter in St. Louis since 2012, never late or…read moreshort on rent and always get my deposit back. I don't buy because I don't want to be in St. Louis forever. I have been in my current home since 2020 with NO issues until 5/1/2025 when Austin Realty became the new management company over the property I rent. They took over when my lease was due to expire as of May 1st they never contacted me regarding renewal of my lease and it was 3 days before rent was due when they finally got me set up in portal to pay rent, which also wasn't correct I actually paid more then they showed due because I knew what I was suppose to be paying took them 3 months to get it right in their system. On Sept 5th I put in my first maintence request for a faulty outlet never heard anything from them until 9/16 when Monica contacted telling me that on 9/18 an investor needed access to the property for viewing. This alarmed me because as a long term renter I have been to this rodeo a couple of times, the norm for this type of sitsuation is an investor buys, rehabs the property, and raises your rent. I verbally elaborated this to Monica during phone call on 9/16, Monica assured me NO NO NO thats not the case. On 9/19 day after they came to inspect finally a maintenance man called me to look at outlet, which I had already bought a new one and unstalled it myself and didn't know I had to press the "test" on the new outlet for it to work yes I felt "stupid". On 9/23 I receive email from Monica with a new lease to sign and of course like I said raised rate after she said NO NO NO it was Yes Yes Yes I was right. I noticed the sewer rate was also increased from what I had been paying for past 5 years, I reached out to Monica with my concerns and asking for proof from city regarding raised sewer rate with no response. Leaving me in limo without a lease for 5 months is ludicrous, this management company is not fit or organized enough to facilitate property managment. I would not recommend anyone wasting their time. I hope the property owner see's and reads this so he knows he should have stayed with the previous management company. I would also like to add I don't need the stress this place is bringing me I am still dealing with both of my kids being dead!! I know they saw the Urn in my house.