I needed to transport my 34 year old pick up truck across the state, 79 miles. Kenny was the first…read more out of 5 companies to answer the phone. He towed car next day, and charged a reasonable price. Very courteous, also dealt professionally with a setback or two. (Wrong key,loading in tight space). Thank You and meeting Henry was a pleasure.

Refreshing to have someone with customer service values in this day…read more Although a late evening , non emergency tow, Kenney communicated arrival time and very pleasant and knowledgeable. Highly recommend this service if you need towing.

Its very important find tow truck company how tow high-end sport cars with out damaging , I…read moredo turo it's important to find tow and body shop can do this type of jop . They took my car place. Called car dr orlando .. I want t to say thank guys for excellent service

Very knowledgeable, fair pricing and years of hard earned experience make this cylinder head repair…read moreshop one of the best I have ever encountered. A+, Highly recommended.

Visited their place the other day, top notch operation. Looks like they have all the right…read moremachinery to do the work on cylinder heads in Orlando. I looked at several others but found the knowledge of the staff to be better than any other cylinder head shops in Orlando.

The service dated Aug 12, 2025 by Jeff was awesome. I'm at resident at saw creek estate and…read moreexperienced car problems to note, i needed a boost because my battery in my car would not turn the engine. Jeff was immediately notified, reached my resident within 10 minutes, identified and problem and a jump started the car. In addition, Jeff providing further assistance information as to where to purchase a new battery, he removed my old battery and put in the new battery without additional charges for labor. I strongly recommend Jeff for any and and all auto service which exemplify his professionalism as a member of saw creek estate and beyond the community.

i give a -5 the driver lied over and over. I set up a tow at 1100 am for my car to be towed 5 miles…read moreaway. it's now 3:30 I'm at the dealership and the driver have not arrived.

How about the ability to fix my vehicle. Have taken my…read morevehicle in for a Pcode related to the Vtec on my 2008 Honda element They have had it 2 X this week plus 4 times prior and still haven't fixed it. They have changed all related parts. We have provided better connectors, paid for multiple issues and replacements and now they say it's our Computer? No mention of doing any electrical testing on wiring harness or unit. Willing to take my money and still no fix?! Worst service for repairs ever. How can they have six high ratings hanging in ther shop. False advertisement ! Do not use this dealer for repairs.. an independent may be a better choice. For having Certified AES mechanics that's a joke in itself .

My oldest and their partner were in the market for a new car and located one at this dealership…read more When I looked them up by name, I came up with the Orlando location and thought this wouldn't be too bad. When driving them up there I wasn't thrilled with having to travel 60 miles one way to look at cars. We made the trip and they weren't too bad to find. They had an appointment which made our lives a bit easier as well. We got there a bit later in the afternoon and met with the salesman, Alan who showed us the vehicle in question. We checked the car out and took a test drive in it and then tried one other vehicle for comparison. After we were done, they settled on the first vehicle we checked out. Bear in mind that they were looking to buy a used car because of the pricing. Overall, the car seemed pretty good with new brakes and tires on it. There were some cosmetic issues, but that is to be expected on a vehicle that is over 10 years old. It was in much better shape than some of The other vehicles we have looked at. We went through the whole process of working on financing and arranging insurance and they took the car in the back to give it a final cleaning and once over. By the time we were finished, the dealership was actually closed. We went out with the salesman to get the car And ended up discovering a problem with the door locks. Period the salesman gave it a quick check and apologize for the issue. He offered to have them repair it, but we would have to either leave the vehicle or come back. We decided to take the vehicle and he set up an appointment With service for the following day. They took the vehicle back in the following day to have it checked out and found the problem. They had to order a part which meant the vehicle was gonna have to be brought back another time. They also found a couple of other Small items that they took care of. This can be frustrating for people, but having worked in automotive for so many years and understanding that this is a used vehicle. We work with them on it as they were being as helpful as they could. A couple of other trips had to be made back to the dealer to make sure everything else was in order and get the door locks fixed but now the car is in very good working order for its age. The kids have been very satisfied with it and it is performed very well for them. They have been very happy with The gas mileage that it gets because fuel has gotten so pricey again. If you were up in this area and needed a vehicle, I would definitely recommend Alan. He was very friendly and personable while also being professional in his job. With the minor issues we had he tried to go out of his way to make sure that we were happy.

Guys here treat you like family. All the mechanics around here nickel and dime you, these guys…read moredon't seem to.

They are really reasonably priced and they fixed my car quickly. I would recommend them if you…read morehave a car problem. It is a local, small business owner and you can tell that he cares about his business and has a local following. You can miss this place depending on what direction you are coming from and the morning traffic near there is busy. If you have a question about your car, he can fix it and it won't cost an arm and a leg. He'll give you options that make sense. I would definitely go back and I would recommend him to my grandmother bc I know he's not trying to rip anyone off.

Louis with VIP towing was professional, helpful and probably one of the best tow truck drivers /…read morecompanies we've ever came across. If you want your car treated well call this company Louis will definitely provide AMAZING service.

Best towing company I've ever used! Their company/towing service was requested on my behalf for my…read morebroken down vehicle, this past Saturday, March 23, 2024. Before I even hung the phone up with my roadside assistance customer service, I received a text message from VIP towing that said they were already in route to my vehicles location and would be there with would be at my location within five minutes. I immediately called them because my roadsides service had give me a ETA of 60 minutes. VIP Towing answered immediately, and proceeded to tell me that they were in route and would be at my vehicle in 3 minutes bu that time. I was actually at home and my vehicle was a mile away from my house. VIP Towing Company beat me to my cars location and had my car hooked up, on the tow truck and pulling out of the parking lot, in LESS Then, 15 minutes from the time my roadside assistance service sent out a request to then requesting service for my vehicle. I would recommend VIP Towing to anyone for anything. I also had to use their service again today, Wednesday, March 27th 2024. Once again, they arrived at my disabled cars location in less than five minutes after being dispatched by my roadside service. And, just like before, they had my car hooked up, only Joe truck, and pulling out of the parking lot in about 15 minutes or less after being dispatched by my roadside service. Literally, THE BEST towing company in all of Central Florida! I was so relieved when I found out they were the company coming to tow me. 10 out of 10 stars. Award winning for Most excellent towing company. 10 out of 10 stars.

I'm not a mechanic but my truck wasnt turning on and I knew something was wrong with the breaks…read more When I towed it to get it serviced; they failed to give me a correct estimate until week 2 of waiting it was $500 then it was $1,800... I needed to get it fixed that's it. So I agreed. And when they return the truck to me, it doesn't turn on. One of the mechanics does a little trick and pushes it and started and says hopefully you can get to the gas station. And while I'm driving, the truck is jumping because the engine light is on. They did not do a full diagnosis for this truck to be functioning. Now it's sitting in my garage not drivable. All I wanted the mechanics to do is make the truck safe and workable. They didn't complete the task. They didn't run a proper diagnosis and they delayed for weeks. I am disappointed paying all this money for it to have more work on it done.

I was in a real bind. While traveling from Orlando to Steinhatchee, my water pump decided to blow…read morewhile passing through the Mt. Dora area. I was stuck on the side of a rural road, late on a Friday afternoon with few options. I called multiple shops however Smitty's was the only shop that was willing to have my 2012 Ram 1500 towed to them. Come Tuesday afternoon they had the truck all repaired back to working order. They really could have run me through the ringer and I would have had little choice. However these guys did me right, with exceptional, & punctual service. I really can't say enough here to express how much these guys really helped me out when I was in a real bind. While I hope I'm never broke down in the area again, I'd do business with them again without question. Keep up the good work fellas.