The owner of Overtime Towing behaved in an extremely aggressive and unprofessional manner during…read moreour interaction. He was confrontational toward two women who were present with their young children, creating a very intimidating environment. He demanded my ID, which I provided without issue. He then stated he needed my vehicle registration and claimed he needed to take a photo of it for his report. Although I felt very uncomfortable, I still cooperated and held the registration where he could clearly photograph it. When I attempted to ask why this documentation was necessary, he became increasingly hostile and began yelling at me instead of calmly explaining the process. He then threatened to call the police and stated we would not be able to retrieve the vehicle until officers arrived. Throughout the interaction, he was aggressive, disrespectful, and verbally abusive. At one point, he told me to "shut the f*** up" in front of my children, which was completely unacceptable and frightening for them to witness. No customer -- especially women with children present -- should be treated in such a hostile and intimidating manner. The entire experience was deeply upsetting and unprofessional.

I am submitting a formal complaint regarding an interaction with your company on 3/22 at Reedy…read moreReserve, Kissimmee, FL. I had just been discharged from the hospital following surgery related to cancer treatment when I discovered my rental vehicle had been towed from a parking lot. The vehicle had been parked there by my fiancé in error, without my knowledge. When I contacted your company to explain the situation and request consideration due to my recent surgery and financial hardship, I was met with extremely unprofessional and dismissive behavior. I was told that I was "playing the cancer card" in an attempt to receive something for free. Then, he kept dismissing me in a tone of non chalant manner that "mistakes cost money" as if I am in a butcher shop requesting groceries voluntarily and have funds to throw away. This statement was deeply offensive and inappropriate. I was not attempting to take advantage of your business--I am advocating for myself during a medically and financially vulnerable time. Additionally, I was initially quoted $140 to retrieve my vehicle, which was then increased to $150 during the same interaction. This added to my distress and gave the impression of inconsistent and unfair treatment. As a mother, currently recovering from surgery, and the sole source of income for my household, this situation has placed a significant burden on me. The funds requested were intended for essential expenses, including my daughter's tuition and medical expenses. I am requesting that this matter be reviewed by management, including the conduct of the employee involved. No customer--especially one in a medically vulnerable condition--should be treated in this manner. I also request reconsideration of the charges associated with this tow, given the circumstances. Please confirm receipt of this complaint and inform me of any actions taken. Sincerely, Anabell Abud

Seigel Towing & Recovery is truly outstanding! The owner, Eric, went far beyond the call of duty to…read morehelp us. When our towing schedule unexpectedly went awry (through no fault of his company), he immediately stepped in, responded quickly, and made sure my husband and our truck were picked up without delay. What really stood out is Eric's professionalism, dedication, and integrity. He didn't just treat us like customers--he treated us with genuine care and urgency. It's rare these days to find someone who is so committed to doing the right thing and going the extra mile. On top of that, Eric is a veteran, and his shop reflects those same values of service, honor, and commitment. It's clear that Seigel Towing & Recovery is veteran-oriented, and that pride shows in the quality of service they provide. I cannot recommend Seigel Towing & Recovery enough--if you ever need towing or recovery services, this is the company you want on your side! Thank you Mr. Eric!

This is the finest towing service I have ever experienced. Mr Seigel quickly and correctly…read morediagnosed the problem and tolds us where was the best place to replace a battery. he would be my first choice If I ever need a towing service.

Cars sitting at a light, shut down is always stressful! From the call for a tow to the time of…read morearrival I waited less than 30 minutes. Chris handled my car with kid gloves, was very polite and took us safely where we needed to be! I highly recommend C&S for any towing needs!

Right On towing company. Scott and Chris Right On team…read morework.... Scotty Right On dispatcher... Chris Right On pick up and deliver tow truck driver.. Pricing Right On reasonable estimates..... Thank you and Right On towing company Ask for Senior Rates Right On estimates..... Thank you ...

My car was DOA. I called and they answered immediately.They arrived in less than 20min. Super fast…read moreservice. Also they texted me a pic of my car delivered at the shop. Reasonably priced. Thanks!! 5/5

Sherifi towed my car this morning and did an excellent job. He communicated with me well and was…read morevery pleasant to be around. I got a great deal and it was significantly cheaper than any of the other towing companies around. He also went out of his way to put the car where I wanted it, and helped by pushing it into the parking spot. 10/10 experience

fast and courteous needed a jump and was there within 15 minutes also told me what was wrong with…read moremy car and was correct! and fixed it on the spot !!highly recommend

I live in an HOA where street parking is not allowed overnight. We had guests visiting & made the…read moremistake of not moving one of the cars into the driveway. That's on us. There was no notice left of who or how to contact the towing company. After making several calls & waiting on response, we finally got the information & showed up to be informed that they were cash only & would not make change.

These people are a bunch of crooks. First of all I had my car towed from Kay's landing by them ,…read morebecause I left my car in the street. First time visiting this development at around 630 am . When the hours in the development are from 12 midnight to 600 am after finding out from reading one of the signs in the development . Never a knock on the door or a sign stating that they towed my car and they charged my $125 cash only and if I wasn't there in two hours to pick up the car it would be $50 more . This is a terrible way to run a business and is unacceptable and underhanded, stay far away from them as you can and use an honest towing company! I posted one Star because there was no choice. You need to add minus Stars to get a better rating of these shady businesses.