We hit a huge pothole in the middle of the highway on Epcot Center Drive, causing our tire to…read moreexplode. We had a full vehicle of people on the side of a busy highway. We filed a AAA claim to get assistance and also called the police. Within minutes, Nate F. called us to first see if we were okay and confirm our location. We]called the police due to our location on the highway being extremely unsafe and no space to change the tire. The officer arrived and then left us! We couldn't believe he wasn't going to keep his lights on to not only protect us from getting hit by oncoming traffic but also prevent other drivers from hitting the same pothole. Within minutes, Nate arrived, immediately had his flashing lights on, and started diverting traffic to keep everyone in the safest position possible, given the situation. He then changed our tire and helped us get merged back onto the highway safely. He was our HERO of the day! MOE, Nate deserves a HUGE bonus or raise! He was amazing!!

Scott was great towing my SUV. He was very knowledgeable with the mechanics in the area as well…read more Highly recommended!!

Car was broken down, Anthony with Empire Towing made it to my car efficiently, great customer…read moreservice and towing!

On time and attentive to the details of my tow. Tow truck drivers usually don't deal with people…read morein real happy situations. They're human. I suspect it is easy for them to fall into that negativity if they aren't careful. I had a very personable driver and a smooth towing experience. Recommended.

Its very important find tow truck company how tow high-end sport cars with out damaging , I…read moredo turo it's important to find tow and body shop can do this type of jop . They took my car place. Called car dr orlando .. I want t to say thank guys for excellent service

From the owner: Fast, Reliable, and Affordable Towing Services Near You!…read more Stuck on the road? Don’t worry! Hook Up Guy Towing is here to help, 24/7. Whether you need a tow, battery jump , locksmith assistance, or emergency roadside help, our team of professionals is ready to assist you quickly and safely. We offer: 24/7 Towing: Anytime, day or night, we’ve got you covered! Fast Response Time: We pride ourselves on quick arrival to get you back on your way. Affordable Rates: Get top-notch towing service without breaking the bank. Experienced Technicians: Our team is fully equipped to handle any towing or roadside assistance situation. Serving Orlando and surrounding areas. Call us now for immediate help or for a free quote! Hook Up Guy Towing Recovery – Your trusted local towing provider!

Great tow company! Clean trucks with knowledgable drivers that are on time and professional. I use…read morethis company for my shop and every customer I have recommended them to have been extremely happy. Williams is a professional, and it shows with his work ethic and personality.

What a great towing company. when I called I was frazzled and William assured me they would be…read morethere within 45 minutes. they arrived in 40 minutes. Very courteous, professional and pleasant. William and his wife helped us as much as they could and although they could not move a Mack truck from the driveway they also did not ask for payment. We were only too happy to give them a generous tip for coming to our rescue so quickly. I would recommend this company to anyone, you won't be disappointed, just try not to get a Mac truck stuck in your driveway! I'm sure they can handle anything else. Thank You William and Delilah for restoring our faith in mankind and womankind. Have a safe and happy 4th of July. Angela and Ken at Silver Ridge phase 4

They were friendly and exceeded the time frames they gave me. Everything was completed in 55…read moreminutes of me calling them. That included them coming to me, hooking my vehicle and going the 5 miles to my mechanic. Have now added them to my contact list in case I ever need them again. Also, the drive that came to me did NOT try to raise the quoted price I was given on the phone which is a huge plus.

Incredible Service! Simon did an excellent job communicating with me throughout the entire process…read moreand the service was extremely FAST and Professional. Great price for such a wonderful and stress free experience. Thanks so much! Would definitely recommend.

My car was DOA. I called and they answered immediately.They arrived in less than 20min. Super fast…read moreservice. Also they texted me a pic of my car delivered at the shop. Reasonably priced. Thanks!! 5/5

Sherifi towed my car this morning and did an excellent job. He communicated with me well and was…read morevery pleasant to be around. I got a great deal and it was significantly cheaper than any of the other towing companies around. He also went out of his way to put the car where I wanted it, and helped by pushing it into the parking spot. 10/10 experience

Awesome service (roadside assistance tow via insurance) only took an hour to get me on a Friday…read moremorning, really nice guy with a clean truck, I'd mention him by name if I could remember it. Got my car and I to our destination safely & without driving like I've seen so many tow truck drivers drive (like an a-hole). Would definitely recommend them to anyone in the area who needs a prompt & courteous tow

Casselberry Towing overcharged me a month ago. I've contacted them three times. Each time they have…read morepromised to first bring the refund. And now, on two other occasions have somehow failed to mail my refund. The original overcharge occurred when Progressive Roadside Assistance subcontracted CT to tow me on December 20, 2014. They were 45 minutes late for my scheduled 8am pick up. During my third call inquiring about the delay, a male service rep rudely dismissed me by informing me that his 'driver is a little late and he'd get there whenever he does.' I asked, 'does Progressive know that CT treats their clientele so poorly?' He ended my query when he asked if I wanted CT to cancel the tow. Of course, I needed the service so I followed his final directive to 'just go outside and wait -- maybe you'll see him.' Be forewarned, if you get this male customer service rep, customer service goes his way or no way at all. January 19, 2015 I get the same guy on the phone... :-/ He took my info, again... after yet, another round of the worst customer service I've ever experienced let's see how long it takes CT to refund my $53. #ProgressiveRoadsideAssistance should be informed that I have alternate roadside assistance available for myself should #CasselberryTowing be subcontracted out for any of my service needs. PS - I was forced to give them a 1-star rating so that I could leave this review.