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    Able Towing & Roadside

    3.8 (50 reviews)
    Open Open 24 hours

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    Response time

    50 minutes

    Response rate

    100%

    Services - Able Towing & Roadside

    Boat towing

    Car towing

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    Reviews With Photos

    Vehicle on tow.
    Jill B.

    My vehicle was not driving right and before we could get it to the shop, it stopped driving completely. The engine was running, the battery was fine but we couldn't get it to accelerate. At 9pm on a Sunday night we were stranded on Western Way at the intersection of Bear Island Road - with nothing around but vehicles flying by. Then the rain stared to downpour. My parents and three kids were with me, my parents called AAA. After a 30min hold to speak with an AAA representative, they submitted a request for a tow truck to be dispatched - which could take up to 3hrs (until 1am). We called for an Uber to get one adult and two kids back to our resort and collect our second vehicle so we could get my youngest (still in a 5pt harness) back to the resort as well. At 11:30pm I received this text from AAA, "We apologize for not meeting our response time goal on your AAA service request." We called AAA again and after another 20+min hold were told no companies accepted our tow request. I started looking up alternate options on Yelp. My call was quickly answered by Ken with Able Towing and Roadside, he took my information and gave me a quote. I called two other companies, no answer on either and called back Able. Ken arrived in 25mins just like he quoted. He was helpful and personable, which was nice considering the crappy turn of our night. He hooked my vehicle up quickly and followed us to our preferred mechanic. Processing payment was quick and easy, and we were offered an email receipt. While our experience could not have been better with Ken & Able Towing, I really hope we won't need to use his services again.

    My car broken down.
    Chuck G.

    Ken was the EFFING man tonight! Saved my ass! Helped me so much. No way I can explain it all in detail, but I would definitely call this company next time I'm in a pickle with my car. My car died in the drive thru of McDs. This tow truck driver KNOWS HIS CARS!

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    2 days ago

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    Photo of Steph M.
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    1 year ago

    Scott was great towing my SUV. He was very knowledgeable with the mechanics in the area as well. Highly recommended!!

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    Mo A.

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    1 year ago

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    Mo A.

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    1 year ago

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    Mo A.

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    1 year ago

    They are contracted with State Farm and were dispatched 3 times and never showed up! Shady place!! Beware!!

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    1 year ago

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    Mo A.

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    2 years ago

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    Mo A.

    Helpful 1
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    5 years ago

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    3 years ago

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    Mo A.

    Helpful 2
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    2 years ago

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    Mo A.

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    3 years ago

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    Mo A.

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    2 years ago

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    Mo A.

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    Photo of Mark M.
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    3 years ago

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    Mo A.

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    3 years ago

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    Mo A.

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    Photo of Sean S.
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    3 years ago

    Kevin did an outstanding job towing my disabled rental car. He was patient and professional during the whole process. Highly recommend!

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    Mo A.

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    3 years ago

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    Mo A.

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    5 years ago

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    Mo A.

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    3 years ago

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    Mo A.

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    2 years ago

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    5 years ago

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    Mo A.

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    4 years ago

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    Mo A.

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    4 years ago

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    Mo A.

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    Mo A.

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    3 years ago

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    Mo A.

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    4 years ago

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    Mo A.

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    4 years ago

    Condescending service person. Not friendly. Did not come close to promised time. Will not use again.

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    Mo A.

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    7 years ago

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    7 years ago

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    5 years ago

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    5 years ago

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    5 years ago

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    7 years ago

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    8 years ago

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    8 years ago

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    8 years ago

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    8 years ago

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    Page 1 of 2

    Ask the Community - Able Towing & Roadside

    Review Highlights - Able Towing & Roadside

    Scott came, looked at the issue, managed to jump the car using a industrial sized battery bank.

    Mentioned in 3 reviews

    Read more highlights

    You might also consider

    Always Ready Roadside Assistance

    Always Ready Roadside Assistance

    (10 reviews)

    South Eola, Downtown / Central Business District / CBD

    I have been down and out looking for a rim for my car and couldn't find this specific type that I…read moreneeded. I wanted my car back that day and this company MADE SURE OF IT. Not only did they take care of the problem that I originally needed. They helped me see that another one of my tires was in need of a repair too. The technician I had came all the way from downtown Orlando and back just to help me get my car back on the road. Shout out to them. It was a little pricy but this is one of the companies where the value of the service and work match the price and I would pay over again if I had to.

    A very disappointing consumer experience. The service did not actually solve my problem and instead…read moreput me under pressure to spend more money. My car got a flat tire on the road, so I found this roadside tire service online and arranged for a technician to come out and help me. When the technician arrived, he removed the tire and inspected it. Because the puncture was somewhat large, he initially used a basic plug-strip repair method. However, the tire continued to lose air afterward, so the problem was clearly not resolved. The technician then repeatedly told me that the puncture was too large to repair and strongly recommended that I replace the tire with a new one, which would have required me to pay significantly more money. I have some knowledge of cars and tires, and based on the location and condition of the damage, I believed the tire could still be properly repaired. Therefore, I declined to replace the tire. In the end, at my request, the technician only temporarily filled the tire with air so that I could drive somewhere else to have it checked. I then took the vehicle to another professional tire shop. They inspected the tire and repaired it using a single mushroom plug. After the repair, the tire held air properly and did not continue leaking. This left me with a very simple question: If another tire shop was able to properly repair the tire, why couldn't this company provide the same solution instead of repeatedly telling me that I needed to buy a new tire? What made the experience even more frustrating was my communication with their customer service afterward. I requested a refund because the service I paid for did not actually resolve the problem. Their response was essentially that they had already provided a service and therefore I was responsible for the full charge. But my point was very clear: Yes, someone came out and performed a service--but did that service actually fix my tire? No. The tire was still leaking afterward, and I ultimately had to pay another shop to properly resolve the problem. The customer service representative kept repeating that they had "provided the service," but that does not address the actual issue. Providing a service and successfully resolving the customer's problem are not necessarily the same thing. I also told them that I understand there are labor costs involved with sending someone out, and I was willing to pay a reasonable portion of the labor cost. I was not asking them to provide the service for free. However, they refused and insisted that I pay the entire amount. Instead of taking responsibility for the fact that the original repair did not work, the conversation became a frustrating cycle of excuses and responsibility being pushed back onto the customer. If a roadside repair service cannot properly repair a tire, I understand that there may be situations where a replacement is genuinely necessary. But in my case, another tire shop was able to repair the exact same tire successfully with a mushroom plug, without replacing it. For me, this was an extremely disappointing experience from start to finish. The initial repair did not solve the problem, I was repeatedly encouraged to spend more money on a replacement tire, and the customer service team refused to offer any reasonable resolution afterward. I have saved screenshots of my entire conversation with their customer service and will be sharing them along with this review so that people can see the interaction for themselves and make their own judgment. If you are dealing with a tire emergency on the road, I strongly recommend doing your research before choosing a roadside tire service. Make sure you understand what repair options they actually provide and what happens if their repair does not solve the problem. In my experience, this service did not solve my problem. I ultimately had to find another tire shop and pay again to get the issue properly resolved. That is why I am leaving this review.

    Able Towing & Roadside - towing - Updated September 2026

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