This is a public complaint about this company and its owner. I was driving on the road with my toddler in the back seat and the lanes were merging due to construction. I was in front as the truck was towing a van, taking up 2 1/2 vehicle spaces and my toddler had been holding her pee for a good hour because we'd been stuck in traffic all evening, I have a little sedan. I rolled down my window to ask if I could get fully in front and he yelled at me, "No, because you're driving like a jack ass," while being on the phone and driving on the job. I told him I had a toddler in the car who had to use the restroom and we were only a few blocks from home. My vehicle was in front of his, yet he continued to merge and would've ran me into the cones if I wasn't conscious about the consequences. I called the number on the truck and he answered, telling me he was the owner and it was his company, continuing to demean me and tell me I was a bad parent for not thinking about my child by letting him through, even after I told him about my toddler's situation.
This is the worst display of a company, no matter what the company is. He has no consideration for anyone's well-being, even a 2 years old, by willfully forcing me off the road just so he could get in front. Obviously this company does not value customer service in any way. Even if he was the only towing company available, I would rather wait on the side of the road than to call this company for service. The owner has no heart and does not deserve to run a company. read more