Alvin was not able to come in himself but living up to his motto of the "best friend" to have in Orlando, he delivered. Not only was the driver that he sent pleasant and arrived earlier than estimated, the pricing was surprisingly very fair and a true help in an emergency. The arrival estimate was 45 minutes and he arrived in 33 minutes. Unlike most predatory towing companies as I've experienced, Alvin's rate was honored to the T and the customer service was top notch. A permanent add to my contacts list as I will call him first in an emergency. Thanks for everything,especially the call back to ensure everything went well. Only someone caring about what they put their name on would follow up. Give him a call first folks. read more

Very awesome experience. The price was very cheap compared to most, the driver was willing to work with me and park it in an awkward spot, they were fast, and very helpful. A few of the guys didn't speak the greatest English, but the service and price was well worth the 5 stars. They delivered from Orlando (on the turnpike) to Ocoee for slightly less than what other companies were quoting me for, before the +mileage price. They are also willing to go above and beyond. I was at the hospital when they dropped off the car so my little sister paid the driver, but didn't get a receipt. I called the next day and they were very helpful in getting me a receipt! I was so impressed I made a yelp account to add my review! read more

After being stranded for a while, and calling a ton of tow places, I called Alvin, and he was very friendly, helpful, and a lot cheaper than the other places I called. I was also happy we was close by. He was there within 15 minutes! He wrote me up an invoice and told me I could give the invoice to the insurance, and they may reimburse me (which they did)! I was so glad because I am a single parent, and every penny counts. I keep his card in my wallet (which hopefully I wont need another tow, but if I do, I'll definitely call him)! He was very nice, extremely helpful, and I am so glad I gave him a call! Thank you so much Alvin, I truly appreciate it! read more

This was my first experience using this tow company and thank God I went with them! He was available within a reasonable timeframe, charged a more than reasonable amount and saved me. I utilized the company for roadside assistance. It was like calling a family member. He was very nice and personable. I will certainly recommend Alvin's company any and every time someone asks for these types of services. Thank you and thank you for the tire company referral, I will be checking them out tomorrow! read more

Had an unusual situation, a heavy mower stuck by the side of lake. I called several companies; all the secretaries said no or else said they would have someone call me. No one did. I called AA&D, they answered immediately and a driver was in touch with me in maybe 15 minutes. Less than two hours later the mower was on dry ground, and the operator was already gone to another call. Pro stuff. They are serious about doing jobs and earning money. He said they had been in business 14 years. read more

Called for service on a Sunday, Alvin picked right away unlike other nearby towing service. He was honest with me that it would cost $85 on a Sunday but if I could wait till the next day it would be a flat rate of $65. After I gave him my location he said he would have a guy named Javier call me back soon. Javier called me within 5 minutes and took my info. Next day Javier arrived on time and towed my vehicle promptly. Great service and very reasonable prices. read more

It was a great experience using AA&D Towing.. My vehicle broke down with my Family on our way back home on I-4...We called roadside assistance and they was not available to help us for approx two hours do to the bad weather...I Google and was able to make contact with them and with in 25 minutes they was able to bring my Family to safety and tow my vehicle to the Fields BMW... Thank You ones again, for the great service and professionalism... VHG read more

Just wanna say THANK YOU SO MUCH to William Arango and the guys at AA&D Towing Co. They were WONDERFUL! I made a BIG mistake and gave him the wrong delivery address. They were so good. They helped me correct the problem and get the vehicle where it needed to be without any fuss. Their service is prompt the workers are friendly. Their prices outbeat any other in the Central Florida area. Give them a try. You won't be disappointed! read more

My car broke down yesterday on the way to work and when I called AA&D Towing! The driver was great. He really made an unpleasant situation more tolerable with his friendly nature and pleasant demeanor. He got me to a service station and dropped me off at work. In times where unprofessionalism and rude behavior seem to be the norm, I just wanted to recognize AA&D Towing for their wonderful service. Thanks read more

This is not a scam. Look no further. Your day is already bad enough if you are reading this on the side of the road. Avin is tops in customer service. Excellent service, fair price, towed car where I requested and sent me text pictures via phone as prompt proof. Alvin was friendly , professional , and made a bad day incredibly better. Thank you, thank you, thank you....Alvin and AA&D towing. read more

What a great company to work with . I was not able to be present when car was towed and paid by phone . I called the next day , Alvin answered and was on the road when I requested a hard copy of receipt via email . He was very understanding , polite and professional. The receipt was sent later that day and the driver even followed up to ensure I received what I needed. GREAT customer service !! read more

Last time I needed road service was 7 years ago. Yesterday my daughter broke down in a really bad location so I called A&D Towing for help. I could not believe they are still charging $65 flat rate after all these years. The tow truck driver was with my daughter 30min after I called towing her car and taking her to a safe location. I am very grateful for your help. read more

I have called Alvin with AA&D towing twice and each time he was friendly and courteous, showed up fast, and only charged $70.00 (including $5 card processing fee) to go across town, once in heavy traffic with lots of rain. He is the best and I have unfortunately had to try out a lot of towing companies in this city so I have plenty of experiences for comparison. read more

We called Alvin when my friends car left us stranded on the side of the road. He showed up quickly and took great care of us. He offered suggestions on good local shops. He went above and beyond what I expected out of a budget tow service. Cheap flat rate, great customer service, and fast service. I couldn't have asked for a better experience. Thanks again Alvin! read more

This towing company is so awesome!!! I had a great experience with Alvin while towing the vehicle I needed moved. I will always recommend him and his team! He was a blessing to my life and I am delighted to tell you that he is not just the best in Orlando, but he is the best in the United States of America. I think my next car will be a Rubicon because of Alvin. read more

Alvin answered and had Christian call me back. Christian quoted me a great price so I hired him for the job. He was awesome! Professional, he noticed the back tire needed some air so he took his time (& equipment) & filled it before towing. He was on time, did what he said he would do and I would recommend him to everyone! Great experience. Thanks Christian! read more

I remember using Alvins Service almost 10yrs ago. I live in NY now but my dad just called me and asked for his number and it brought back so many good experiences I've had with him getting me out of trouble with my 01 Audi A6. He's honest and reliable. Glad he is still in business. He is highly recommendable by my whole family. Wish there was more of him. read more

Alvin is a life saver. We broke down on the side of I4 in the middle of holiday rush hour traffic. He was able to get to us promptly. He communicated with us regarding when he would be there and showed up as he said. He charged $65 and towed us to the repair shop of our choice. We will use AA&D again and again, though we pray not too soon. read more

Alvin was a life Saver!! Great Guy, He really went out of his way to tow my car over 30 miles to Deltona on a very short notice. I literally spent 2 hours contacting tow companies and no one could beat his price. I will save his card and will use him in the future if I ever have a situation again. I would refer him to any one. read more