JCU has never helped me or treated me like family or a valued member. I became a member almost 2…read moredecades ago. My mom actually worked for the company for several years as a teller and then assistant. They paid her pennies. Still, we banked with them. They sold her a trash BMW back in 2008. Still we continued to bank with them. We loved Jefferson County Employee Credit Union at one point. You would think that with my solid relationship with JCU, I would be able to call on them in my time of need. I had two personal loans that were always current and successfully paid off. But when I needed a small $8000 loan for my nursing school tuition they denied me. I needed a $5000 loan when I had pregnancy complications to help get me through the tight spot we were in financially because I was put on bed rest. They denied me. My car ended up getting repossessed because I was denied the loan and I ended up filing bankruptcy. Had my financial institution that I trusted and thought were a family, actually helped me when I needed them most I wouldn't be leaving. They could have gotten several more loans out of me on top of a mortgage eventually. I would have gladly paid them the interest fees over some other bank. What is the point in having a LONG standing positive relationship with a small bank if they are the only ones that benefit from it and not the members as well? If they are going to just look at you on paper and not as a valued member?

From the owner: We are a not-for-profit, community chartered credit union serving the Birmingham, Alabama metro…read morearea. Our members have access to home mortgages, loans, deposit accounts, and CD's. We are a small, local company, which enables us to deliver better service to our members than large nationwide banks. Our rates on loans and deposit accounts are very competitive because all the profits that we make are required to be used to lower rates on loans and raise dividend rates on savings, CD's, etc.

Just want to express a thank you for your help in arranging my loan I found your staff to be very…read morehelpful and friendly I would use your company again, yours with thanks.

They have the best customer service here! The manager is very personable and friendly. I never feel…read morebad if I have to call for a payment schedule or extra time. I will definitely return to do business here. I've gotten my title back with title max.

From the owner: The TitleMax team is here to help. We will do our very best to help every person who walks through…read moreour doors find a lending option that works for them. We may be able to help even if you don't have perfect credit. We offer swift lending decisions and same day funds, so pop by today to learn more and apply.