Got my iphone water damaged on a Friday and needed it repaired on really short notice. These guys…read moregot it done for me before they closed on a Saturday night which allowed me to have a working phone for my long road trip the next day. Decent price.

DO NOT get your iPhone screen replaced here!!! I cracked my screen a couple of months ago and…read moredecided to bring my phone here instead of bringing it to Apple, since the service here was cheaper. The screen stopped working correctly almost immediately: half my screen would freeze sometimes, but now today, my phone is completely inoperable. I'm taking it to Apple to see if they can replace this screen for a genuine one and fix the issue. I can't entirely fault this shop: Apple very effectively incentivizes using their own products and specifically says on their website that you shouldn't use non-Apple parts. I didn't listen, and I regret it. I don't know if my issue is due to shotty worksmanship or with an incompatibility with iPhones. Either way, do yourself a favor and take your Apple products to Apple stores.

I came in with a SIM card issue, and they were able to solve it in seconds. Great costumer service,…read moreand I really enjoy supporting a local business.

Be extremely careful with this store, especially for screen repairs…read more Things looked fine at first. They told me upfront it would be a third-party display, which I thought was fair. Repair was quick. But when I picked it up, the screen looked "thicker" and slightly raised. That should've been a red flag. I didn't raise the question because I thought third-party display was just not perfectly calibrated. Just a couple days later, the battery started draining way faster. Again, silly of me that I didn't go back right away as I was really busy and could still get by. Then it escalated. The screen is now literally being pushed out by a swollen battery, and the phone shuts down whenever it drops below 50%. It's unusable and frankly unsafe. Yes, it's just past their 30-day warranty (a bit over two months now). But I went back anyways expecting them to be reasonable. Instead, they instantly blamed it on the battery entirely and denied any responsibility. The guy didn't even let me finish explaining the timeline as he kept interrupting, getting hostile, throwing out lines like "you're insulting my intelligence" and "educate yourself," and even threatening to call the police. And here's the best part: at one point he got so worked up he said, "do you want me to reapply your old display and give your money back?" I said sure. He storms to the back... comes back seconds later yelling, "I can't find your old display and it's past warranty anyway." These unpleasant interactions sum up what you need to know about how they handle problems. No accountability, no willingness to even discuss it like normal people, just pure defensiveness the moment something goes wrong. And sure, maybe it's "hard to prove" the connection between a bad third-party screen job and battery issues. But the timing of battery deterioration isn't a coincidence. Spend five minutes Googling and you'll see plenty of similar cases. I'm posting this so others don't walk into the same trap: if anything--even slightly--looks off, push back IMMEDIATELY. Because once you walk out, you're on your own. I'm not necessarily saying go to Apple--their pricing can be ridiculous. But places like this are desperate for petty money. It's a gamble. And if something goes wrong, don't expect professionalism, accountability, or even basic respect. Be careful.

Max the owner knows his trade. He had my phone for 4 hours and gave an overall to find out how…read morebadly damaged it was. He educated me about everything ad showed me the water damage. He advised me not to fix it. Easier and better to get a new phone through my provider. He wouldn't take any money for his work but I gave him cash. He is very good and trustworthy. I have never had the work on my phone before. I have to say do not be turned off by the appearance of the store front. The windows have been cracked due to vandalism and Max is waiting on getting things fixed. Like many fix it shops there are things all over the place getting fixed and pulled apart...but after asking questions and getting answers I can tell you that Max deserves a great review. He is a young business owner and figuring it out but his knowledge is great. Best of luck Max.

The employee who helped me was incredibly rude and unprofessional. I have visited this store…read moremultiple times, and every time I interacted with him, he was disrespectful to both me and my mother. He charged me $300 to replace my phone screen, claiming it was an original part, but it didn't work properly and I ended up having to buy a new phone anyway. What upsets me the most is not the money, but the way customers are treated. His attitude was rude, dismissive, and completely unacceptable for someone working in customer service. I never felt respected or valued as a customer. Based on my experience, I would not recommend this place. Good customer service is essential, and unfortunately, my experience here was very disappointing.

They replied within minutes of my inquiry to replace a completely shattered iPad 8 screen, and gave…read moreme a quote that was about $30 less than I'd received at a couple other local shops. And they come to your home and have a van/truck in which they do the repairs. We scheduled an appointment for the next day, they gave us a one hour window, they arrived within that timeframe, replaced the screen in about 30 minutes, and charged exactly what they said in the quote. Would highly recommend!!

From the owner: We’re the smiling faces who fix what you’ve accidentally broken, right where you are! Whether it’s…read moreyour iPhone, iPad, Laptop, or Macbook, we’ve got you covered with our guarantee. In under an hour, we’ll have your phone looking brand new, all from the comfort of our service car at your location. Need help with your Apple device? We’re here for you, and there’s no extra charge for us to come to you. Our prices are affordable, but it’s our friendly service that keeps customers coming back! From iPhone screen replacements to iPad and Macbook fixes, we serve Boston and nearby areas like Lincoln, Weston, Newton, Belmont and Brookline. Give us a call today for a quick quote!

I would highly recommend…read more This business was very responsive when asked for a quote through Yelp. I needed a battery replaced on my cell phone. David drove to my location - which made the repair much more convenient. Then, the first battery we tried was defective. (Not his fault.) So, we met again later the same week to try with a different battery. That second battery, so far so good. There's a 3 month warranty on the repair. I greatly appreciated the care and service of i-Go Repairs.

David was excellent. The charging port on my iPhone was not working and he resolved it in minutes!…read more Very nice guy and very efficient service. Would highly recommend. Absolutely well worth the low price he charged.

Brought my iphone in for a new battery. In replacing it, the owner accidentally damaged the screen…read more Sometimes that kind of thing happens, but what distinguishes a business is how they deal with it. The owner took full responsibility, showed me a screenshot of what went wrong, and had replaced the screen when I came to pick it up. I'd go back in a minute.

From the owner: Fix ‘N Repair - Watertown is a newly opened cellphone repair store located at downtown Watertown…read moreoffering cellphone, tablet, laptop as well as game console repairs to all of Watertown and nearby cities such as Belmont, Brighton, Allston, Cambridge, Newton, Arlington and much more

I've had my iPhone battery changed here a few times and it's always a great experience. Nice people…read moreworking, done in a pretty timely manner (the Caribbean place a couple doors down is pretty tasty if you're hungry) and my go to for when the Genius Bar doesn't make sense.

I have been bringing my computer and cell phone issues to Digitech for years. As crazy as my issues…read moremay be, Alex and his team make everything right. Alex even takes his time to explain and teach me what the issues were. I recommend Digitech without reservation.

I found Eric right here on yelp and because of the great reviews, I called. We setup an appointment…read moretime for hours later and he called, then showed up right on time!!!! He's pleasant, professional and my phone was fixed in no time!!! I am a satisfied customer and will be telling all my friends about iCare! Thanks yelpers for helping me find Eric!!!

This is the second time we've used iCare iPhone Repair. The first time, my husband brought our…read moreiPad's cracked screen to be fixed (1.5 years ago or more)- met the owner at a mutually convenient location and the iPad was as good as new. I've been dealing with a cracked iPhone 5 screen for over a month and finally got around to contacting iCare- I couldn't leave the house because my son was napping and the owner came to me, fixed the cracked screen in about 20 minutes. He was nice, professional and really knew what he was doing. He also gave me advice on our now very beat up iPad- which our young kids mostly use. Instead of fixing it, he recommended finding a new one, as the frame to the iPad was broken as well. I appreciated his honesty and professionalism. Highly recommend iCare!