While on our way to Topsail from out of town, our check engine light started flashing and the…read moreengine was misfiring. Quick search for the nearest mechanic was Rick's. We showed up a little after 4 pm and even though they close at 5 pm, they took a look. They found the problem and got us back on the road. Awesome service and great people!

The reviews speak for themselves-Rick's Repair Service in Sneads Ferry took great care of my 2021…read moreF-150. I came in with a shaking/misfire issue and instead of just throwing random parts at it, they spent the time to properly diagnose the problem. Turned out to be a bad ignition coil on cylinder 2, and they got it fixed quickly and at a fair price. What stood out most was the honesty and professionalism. They recommended a carbon cleaning service for later on but made it clear there was no pressure at all. The owner even told me he'd rather spend extra time diagnosing the issue correctly than waste my money replacing unnecessary parts, which is hard to find nowadays. Truck is running smooth again and I definitely trust these guys. Highly recommend Rick's Repair Service if you want honest mechanics that actually care about doing the job right. Kudos to these technicians, they have definitely earned my business in the future!

I wanted to write an honest review about my experience at this transmission specialist Bob and his…read moreteam at Crom. I showed up with a transmission that had been, at quite an expense to myself been rebuilt in a faulty manner which no one wanted to touch. I had been ripped off and after spending 4.2K on what was supposed to be a 'high performance' transmission from Monster Transmission I couldn't even use first gear out of the box from Monster, and had a blinking O/D light. I am about to deploy and I didn't have time to wait another 6 weeks for a turn around to send it to FL and then get MAYBE a non-defective product. Bob sat in the vehicle with me and saw the codes that I was getting and that the gear shift solenoids were shifting properly. After pulling the valve body and determining that it wasn't the valve body that was faulty, I made the decision to have him pull the transmission and rebuilt it AGAIN.  This was after I saw how many other customers had been ripped off by monster transmissions. I mean I had to REALLY dig to find it on the internet and I regretted I didn't see the reviews sooner.  What he found was absolutely unbelievable.The clutch packs which was out of tolerance of .01 x4 which was the main culprit preventing first gear from working but also a blown out valve plug a broken, deep pan bracket which he had to fabricate a fix for, corrosion on the 'replaced high performance shims', There was another section that had been installed 180degrees from Ford Specifications as well. Bob felt so bad for me after 3 days of troubleshooting and rebuilding even though he replaced all the rusted pieces and parts that they had 'replaced' at monster free of cost to me. Can you believe that Bob found that monster transmissions had put in rusted components into a transmission!? SMH for monster trans. I digress, He re-shimmed everything else back to spec and the transmission is very nice.  He had pictures and showed me in person all the replaced components as well. There was no mystery as to what he had installed and it was an honest and transparent experience.  I wish I had the sense to just have sought out Crom from the beginning! I would have been back on the road within 2 weeks with his 2 year unlimited mile warranty and not spent twice that for a piece of junk that was just painted nice! It now has positive firm shifts and it operates as it should. I don't know if I'll be re-funded by monster but I now trust Crom transmissions to rebuilt my transmissions. I know that Bob rebuilding my transmission and unraveling the problems was tough but he solved it and I'm as happy as I can be and I know that he could have charged me much more for the parts that he had to replace. he loves what he does and the whole shop was awesome to work with as well! I came out 500-800 ahead and only paid for labor.  I trust these guys they are professional and love what they do! Happy to do business with them again in the future. Now a loyal customer!

Crom was recommended by many in this town. They quoted a bit high for an isolated reverse repair,…read moreand much higher for a rebuild. This prompted me to go with a "new" remanufactured Fraser 4R75E. They did all the labor. They charged a lot, but their reputation makes up for it. The staff is obviously capable and professional. They were also very quick.

My alignment still had the steering wheel tilted to the right after it was tilted to the left when…read moreI dropped it off. Also I think the only thing they really do for alignment is toe, not sure what they can do to correct caster and camber

They were very quick and very efficient on the work. All I need was a simple tire repair and the…read moreprice for the change was very reasonable. To be honest, I probably found my favorite and go to mechanic shop!

They quoted me a price, went well below the price and did extra work too! Very friendly honest and…read moreefficient.

My vehicle was towed toD&D AutoCorrect Service and the family run business was great...until they…read moreweren't. They told my daughter and I that they would have my vehicle ready 11/8/24 I said okay pick up up on Monday. I talked to them Thursday and Friday and said if pick up on Monday. I called Monday morning had to leave VM. To call returned so I called again and left VM. Then I got mad and started calling all their numbers. And the number on their website that says text this number for quicker service...is a landline and can't text it!! Here it is Tuesday almost noon, their phone still not being picked up, no word on if my vehicle is fixed. Sorry this place gets an F !!!

They killed it with the customer service and performance.Incredible work. Very cooperative and…read moreexceeds expectations!! First time at body shop any other work needed will be coming back!!

New driver on a permit went in ditch. 5400 worth of damage. Towed to Clinton's and gone a month. As…read moreyou see in the photos, came back looking brand new. On top of it, they cleaned it, inside and out. They worked great with our insurance and kept us up to date and never complained when we called 1000 times. Thanks y'all for your hard work and making my wife happy again.

Baldree's is the only shop that I take my truck for service and repairs. They usually always get it…read moredone within a few hours. Occasionally, I'll have to leave it overnight. But they always get it fixed. I like Baldrees. And Gary, the owner, is a nice guy. I recommend this shop.

They charged an exorbitant amount to replace my alternator and battery (battery was 2 months old)…read moreand on top of that did not tighten the alternator enough. I was able to wiggle the alternator by hand, which caused the belt to slip and unstable voltage. This triggered multiple codes including O2 sensor heater codes. Once I tightened it myself, some of the codes went away. Still feeling with residual electrical problems from that. Bad business these guys. STAY AWAY!

Tbh when you first go in everything seems nice they get the job done fast and as a customer I…read moreappreciate that but when it comes to pricing it's a scam to say the lease had a mechanic friend out of town so car was down and needed repairs was recommended this by a Walmart employee and needed my brake line change but they charged $900 for labor which is insane to say the least if you want to pay and outrages price come here cause they sure know how to up-charge

I have had Kayo as my repair area for over 12 years and they are professional, honest and work on…read morethe vehicle well. I have no complaints on the people , or the mechanics. They have always been upfront with pricing and recommendations. Could not ask for better , ever...

The service seems good, no issues with driving. The cost was a little outrageous. I had an…read morealignment done and it cost 450$... they needed some camber bushings or something but an hour and half- 459$ is insane. Work seems right cost is high. People were a little rude but idk i dont live here so figured i would review!- Edit** after my 2 star review, call was received with the same attitude as in the shop. Borderline harassment. Completely unprofessional. - changed to 1 star and will NOT visit again. **

Best in town! These gentlemen have been taking care of my…read morecar for 3 years now and never had a problem. I can be intimidating going to a car place when you're a woman and don't know much. But the employees here always explain things perfectly and don't add services that you don't need.