Calling this place a salvage yard is misleading. They sell garbage and pass it off as usable parts. Total waste of money.

Requested car be picked up to scrap and was completed from start to finish within 3 hours of initial contact. Very friendly and prompt service from initial call, the tow truck driver to the office staff to pick up my check. High quality and good value from start to finish. read more

Came with 5 people to go look for some parts, told us we couldn't go to go check the back because it was too much of use meanwhile they were letting other customers go read more

DONT COME HERE! There needs to be a negative star option for places like this. Whoever owns this place has no idea how to manage his employees. I get it, its a junk yard. But you have no employees that have an ounce of customer service skills, lookin like they don't even want to be there. I stood there for 10 min in front of two dudes and not a word said to me until I asked for what I needed. And yet felt like they still didn't want to help me. And then on top of that you run a shady business that has a crappy inventory system that isn't updated, then you tell me I have to buy a $75 gas tank AND pay $35 for you to pull it all while i don't even know the condition of it since its been sitting on the ground for God knows how long. I am an active duty service member and try not to complain much but I will never refer anyone here after waiting an hour to be left with no choice but leave a deserved review. Shame on this "business." I'll be sure you guys up on a blacklist for this type of shady business practice so you cant rip on undeserving people and service members. read more

If you want to go and check a part on a vehicle on the lot, there is a 100% chance you'll wait in the lobby 30 mins to an hour before someone will take you out there. Although I appreciate the fact that they are close, it's actually faster to drive to Wilmington and back than to wait in their lobby for an hour. I have noticed over the years that they almost NEVER have Toyota trucks. Maybe ONE of each, but no selection to speak of. The front counter staff is nice and helpful, but again, if you're trying to get into to the yard to check a part, pack a sleeping bag. It's not a one-time event. Every time I have been here it's been the exact same. Often, I have waited so long that they forget what I'm waiting for. read more

They sold me an engine for my Honda and they were even willing to give me an extra 30days of a warranty since the mechanic wasn't able to get to it within the initial 30 days.... I was really grateful, thinking they were doing me a favor. But then I got my car back! Only to find out that the engine they sold me had 100,000 miles MORE than what I recorded them telling me it had. If I had known they were giving me an engine with 230,000 miles on it, I would have never brought it! Looking into legal action... It's not right to lie about something just to make a sale! read more

Undeniably one of the best kept secrets in Jacksonville, NC. All of these guys here are great Americans in my book. They graciously serve the military community, and serve it well. Example: Chevrolet and Buick dealer nearby wanted to charge me $4500-$5000 for a repair that their certified professionals said that my vehicle needed. I'm supposed to trust them right? I conducted a Yelp search and stumbled upon Eastside Salvage. I explained my problem to them and they asked if I could get the vehicle to them to diagnose. Eastside called me back the next day and said they have what I needed and can repair for $500. I HIGHLY recommend this place for parts and service on your vehicle. With so many young Marines (E-1 thru E-5) spending thousands of dollars on auto repairs, the word needs to get out about Eastside and their great team of employees. I read another review about Eastside, a customer upset that he was place in hold for a long time. My advice would be to getup and go over there and meet these guys. They are very friendly and hardworking. read more

Waste of fuckin time!! Waited for 25 mins while dude answered phone calls after previously calling repeatedly day prior and day of to make sure would be good to get taken care of. read more

Originally went in search of a 92 4 runner rear drive shaft. They part had to be ordered so that means I had to pay 221.00 dollars up front for the part. I was assured that itd be a couple of days wait for the part. I let a week pass by before calling and was informed that not only was the part not in, but they hadn't even ordered it even after taking my money. so I had to wait yet another week for the gear shaft. The part finally arrives and its the wrong year. So yet AGAIN the part had to be sent back and another ordered. WASTE OF TIME. read more

I've head about Eastside Auto Salvage for years but thought they pulled all the parts for you so I didn't make the drive from New Bern to check it out. Finally I was searching www.Car-part.com and they happened to have the parts I needed so I went on their site and happened to see that they WILL let you go in the yard if you ask. Mind blown! So I made the trip and talked to Ben at the counter. Really nice guy and very helpful. He gave me the list and the run down on where to go and the prices of the parts. Once in the yard there were guys working but very helpful in locating the cars I couldn't find. They even pulled a car out on a forklift and brought it to me to pull the parts! I highly recommend this salvage yard. I will be going back time and time again. read more

Called them early in the morning after they opened. They said they had the part I was looking for and it would be a few hours and they would call me back. They took my name and number. Four hours later I called them back and still no part ready. Explain very nicely that the mechanic was waiting on the part. It's been over four days and they never called after my second call to them. Not very happy with the service. Everything they have also seems to be priced at $75 and up. I'd give a zero rate but it won't let me. They also seemed to busy to bother with my part request. read more

One of my favorite places to get parts for my cars. First off, Dale is awesome. Even with phones blasting and people in the lobby, guy is always smiling and in a great mood. The rest of the crew, simply amazing! If you have a issue or can't walk the lot, they pull it for you. They are awesome! Prices are great for budget! From car parts, stereos, tires (mount and balance), to just a great environment, this is the place. read more

Great service needed some bolts and brackets for a motor swap. They took me out showed me what they had and pulled it for me. Price was even cheaper than I was told on the phone. read more

Awful service they've had my car for over a month and haven't touched it. I call every other day to get an update and the tell me the same thing "the engine just got here" even though I was told two weeks ago the engine had arrived and that the car is next to go back. I wouldn't recommend them to any one. read more

STAY AS FAR AWAY FROM THIS PLACE AS YOU CAN . I live in Fayetteville , NC . And I have been searching for a bumper for my moms car , I made the mistake of calling this place . I was told by Ben that they had one stock , so I get up about 5 am and drove from Fayetteville , NC , about two and a half hour drive one way , and when I got there the clown that took my call and waited on me said that it was an old stock number , and I'm thinking that what does that suppose to mean , well I found out when he went and looked for it , It didn't exist . I just drove 2 1/2 hours , and had to turn around and drive another 2 1/2 hours to go home empty handed because these people didn't have the intelligence to see while I'm on the phone with them that it was an old stock number , and then go check to see if they had the bumper . Lazy , and unprofessional , and full of excuses . He could barely walk outside to see if they had it . Notice I didn't even give them one star , there should be a negative star option . If you go , you go at your own risk because you have been warned not only by me but others . I tried to submit my review without even giving them one star but the system would not allow it , so the one star I gave , I had to in order to submit my review . read more

I got some really good customer service. The sales associate found me the right part and they pulled it for me. I go here for all my part and tire needs now. read more