Great service, clean office and very happy staff. Dr…read moreNikfarjam is such a sweetheart. Last minute appt. Everything pretty well.

They are scamming people and getting away with it. They told me I needed 2 crowns and that my…read moreinsurance wouldn't cover all of it so I would need to pay out of pocket for the other half, this is a 2000+ bill their handing me btw and they made it sound so urgent. Something was off about this Kim guy, I did not feel comfortable. I went to another dentist for a second opinion and guess what, I didn't need any crowns at all, just one filling to be taken care of. Wow, just wow. This San Pablo dental office is taking advantage of people and it's disgusting. Beware these vultures of San Pablo dental care!! Choose another dentist for your safety!!

This place is definitely running a scam... much like a bad mechanic who somehow always finds some…read morecatastrophic issue that needs to be fixed right away... I've never heard of people needing so many root canals at any other dentist. Insurance companies and the dental board should be investigating this place if they haven't already

The clinic is under new management and this Dentist/owner…read more is awesome. She takes her time to explain how to take better care of your teeth and checks your tongue and mouth to identify potential health issues, visually inspect the lips, tongue, cheeks, gums, and the back of the throat. Also palpate the cervical lymph nodes in the neck to check for any hard or fixed lumps, which could indicate underlying health issues. A very thorough dental examination for sure. NEVER had one dental exam like this before. Dr. Chen even asked me to say "ahh" to improve visibility of my throat. Moreover, the cleaning was done with so much care for my sensitive teeth. The clinic is very clean. The clinic staff is very pleasant. The front desk reception staff is just as nice. I highly recommend doctor Chen, DDS Winning Smile Dental in Richmond, Ca. Keep Up The Excellent Work!

It is only waste of time. They scheduled an appointment for me and when I showed up in time, they…read moresaid I should have confirmed the appointment with them! Do not let them waste your time

This person is a butcher! Refuses to sedate and then chips your teeth and then says its fine. Never…read moreever ever go this person! I went to him when i was a kid and he did no local sedation for a filling. It hurt so bad!! Then my mother went to him and he started drilling into her mouth without permission. She was there for a cleaning. He chipped her tooth and told her that her teeth were so bad that it didn't matter.

I had cleaning done here once and service is not bad. It seems like a small honest operation with…read morejust the dentist and the receptionist. Rarely a long wait and when I asked about teeth whitening, the dentist told me it's really not necessarily for me and didn't try to upsell anything. Due to changes in insurance I no longer go here but I sent my mother and father here, primarily because this is one of few dentists around here that speaks mandarin. Hours are a little quirky but otherwise a respectable place.

I had my first deep cleaning in over 2 years because of the pandemic. I was a little nervous. I was…read moregreeted warmly at reception and quickly filled out my paperwork. My Dr. cleaned my teeth and we spoke about my oral health and upcoming appointments. This office is really clean! Staff is warm and welcoming. I am very happy to have this level of care available to me so close to home. Thank you to everyone here for your professionalism and your efforts to make my feel comfortable. See you soon.

Update: It's been…read moresix weeks since I dumped Western Dental. In that time, I found a better dentist. In the six weeks, I have: been assessed for the two crowns that have needed replacing for three years, I have had the crowns replaced, flawlessly. I have also had a deep cleaning. I waited over three years for crowns at Western Dental. They never even made the request. Six weeks later, I have my new crowns. Do not choose Western Dental. Their receptionists are unfriendly and defensive, there is NEVER a manager or supervisor on hand, and they OVERBOOK on purpose.

An essential part of dentistry is communication between dentist and patient. If you rely on the…read moreEnglish language to communicate you will not be able to do so with this dentist. You will be frustrated if you try and your dental health (or financial health) will likely be compromised. Also, the attached photo is not Dr. Tran. Dr. Tran is a male.

My family and friends going to Dr Tran from last 15 years we had no insurance at that time he…read morealways accommodated us in our budget now we have insurance but my children refuse to go else were they like him so much i recommend every one to try and find he is honest and good dentist.

This place is a joke they recommend things you don't need then try and charge you for stuff you…read moredidn't even ask for. Steer clear. Ever since they switched owners the service has gonE down.

From the owner: Our mission at San Pablo Dental Care is to provide you and your family with complete general,…read morecosmetic and implant dentistry solutions that are state-of-the-art, affordable, convenient and comfortable. We do provide sedation and CEREC one day crown services.

After my review and getting a response from the 'Business Owner', I emailed my request from Xrays…read moreand expressed my disappointment in being dropped as a patient. No response. I see the response to others as being canned. Waste of time.

Fun fact: when you make an appointment at this office (because this office showed up in your…read moreinsurance list), and confirm your insurance as part of that process, and then show up to your appointment, they tell you they're happy to see you but your insurance only covers you at "other facility" even though this specific one was the one that was listed. Tracks.

*PLS LOOK FOR A DENTAL OFFICE SOMEWHERE ELSE.*…read more THIS IS A **Cash Grabbing Dental Office**. I've always had a bad feeling about this place, and after today, I am completely done. My husband and I had been patients here, and while they were initially polite, it quickly became clear that they only care about you if they can bill your insurance. It felt like a business transaction rather than a genuine patient-focused experience. I made an appointment for my senior father, who is already fragile and has several medical issues. I confirmed his insurance details with Bertha, the coordinator, who assured me everything was good to go. However, when we arrived for the appointment, she suddenly claimed they couldn't find his insurance as active. Instead of offering an apology for the miscommunication, I was blamed for sending the wrong insurance information, despite not being informed of any issue before the day of the appointment. I was told in a condescending tone that other people just pay out of pocket, implying it was no big deal to them. The attitude was unprofessional and hurtful, and I felt completely discriminated against. Bertha clearly showed no value for the time spent or allotted to patients. This place is focused on money, not genuine care. I will never return, and I urge others to find a dental office that actually values their patients. Don't waste your time here.

I was told at Dr. Bahrami's office that I had multiple cavities and needed a root canal possibly…read moreeven an extraction. The tooth in question already had a filling placed by this same office, and Dr. Bahrami (who isn't even a root canal specialist) told me it was now "too close to the nerve" and offered to do a root canal and crown for "super cheap." Instead of giving me a thoughtful explanation, he blamed me, raised his voice, and left me sitting in the chair mid-appointment with no plan other than "come back for the root canal." Something felt off, so I got a second opinion from an actual specialist and the result? I had no cavities, I did not need a root canal, and the tooth was completely healthy. Let that sink in. If I had trusted them, they would have drilled into a living, healthy tooth and pushed me into unnecessary, irreversible treatment. But this isn't just about one visit I've been going to this office since I was a child. I still remember being held down, barely numbed, and having dental work done while I was crying and terrified with no compassion. That memory has stayed with me for years, and I'm now 20. This office doesn't listen, they don't explain, and in my experience, they absolutely do not care about the patient only about doing the procedures they want to do. To make things worse, the receptionist never answered her phone and quoted me over $3,000 for multiple fillings I didn't need, plus a $1,500 root canal that was not necessary. If you're reading this and you've been told you need something major get a second opinion. It could save your tooth. It saved mine.

I've been going to Dr. Castro for over 10 years now. He convinced me to get braces. He redid a…read morecrown and I needed another crown for a chipped tooth. Recently, I thought I might need a root canal. He was extra careful and referred me to a specialist to be extra sure that I didn't need it at this time. I found his office on Yelp and I can say I have no complaints about the dental work. In the beginning, the front desk staff seemed to have a lot of turnover but recently it runs like a well oiled machine. They're popular so I suggest you make appointments in advance unless you have an emergency.

We had to make the switch to this office about a year ago because my son's previous dentist dropped…read moreDelta Dental from their network. My son sees Dr Castro and he is an excellent dentist for the kiddos. My son recognized him as a dentist who made a visit to his school to talk about teeth and it's very easy to see why he's so popular with the little ones. But I've never had such a difficult time to schedule/reschedule an appointment before. I always feel like I have to take time off work or pull my son out of school or wait another month or more. Their hours are terrible. The 7am Fridays would be great if we lived closer but we'd have to leave even earlier to get through traffic and then there's no guarantee we'd be finished in an hour to get to school on time. 2pm closure on Fridays is crazy. And they close at 3pm on Tuesdays and 5pm on the other days. They are always booked solid so good luck if your child gets sick.