They are the best around and they do everything to get the patients up and moving…read more The office staff are amazing and are easy to work with you and your Dr

Staff was incredible. I was impressed by their teamwork and attitudes. Highly recommended!read more

Writing a review on behalf of my dad. I can't say enough…read moregood things about Fyzical. They are kind, thoughtful, and extremely educated in their field. I appreciate that they listen to my dad, understand his needs and encourage him to keep progressing. Their care is custom to his needs, he is not a number or a task, they treat him as an individual with respect. Our experience has been nothing but positive.

I've been having a lot of vertigo and my dr sent me here. Office staff is friendly and the ladies…read morehelping me are compassionate, friendly and helpful. They also explain everything to me and wrote all down so I can tell my dad what's going on. Tip notch service and I highly recommend! I'll be going here first several months and will update if anything changes.

I was transferred here from the hospital for rehabilitation after suffering multiple pelvic…read morefractures. They had sent a salesperson to me to market for them who made false statements about how great they are here. Unfortunately, my experience since arriving has been extremely concerning. I arrived at approximately 5:20 PM. Shortly after arrival staff asked if I needed anything and I requested water. The employee later returned and apologized, saying she had forgotten and would go get it. The next time I saw her she was with two other staff members and they again asked if I needed anything. I told them I still needed water and looked at the original employee, who avoided eye contact. It then took another 30 minutes before I finally received water. I also repeatedly asked staff about my scheduled pain medication after arriving. For hours I was told variations of "I'll ask" with no clear answers. Despite arriving in significant pain with multiple pelvic fractures, I did not receive any pain medication until around 9:45 PM, more than four hours after arrival and at thay time is when they done admission paperwork aswell. Another serious issue involved my PureWick catheter system. At one point, a nurse appeared amused by how full my PureWick container was but made no move to empty it. Later, when I urinated again, I learned the hard way that once it becomes too full it will shut off. Because it had not been emptied, it shut off and I ended up urinating in the bed. For a patient with major mobility limitations, that situation is humiliating and should have been prevented. Patients recovering from serious injuries rely entirely on staff for basic needs such as pain control, hydration, and assistance with medical equipment. Based on my experience so far, those basic needs have not been handled with the level of care they should be. Because of these issues, I am seriously considering pursuing a transfer to another facility where patient care and communication are handled more responsibly.

Nursing Staff is horrible they let my husband fall twice! No one would help if I called to move him…read moreetc... Thank God I stayed with him at night. If your loved one can't speak and is paralyzed on one side don't trust these people, Go to Pam Rehabilitation instead!

Best physical therapy in Tulsa. Front desk staff is extremely helpful and kind. Check-in process is…read moreeasy using the iPad. Great reminders on phone so don't forget appointment. Therapists are highly professional and incredibly knowledgeable. Facility is nice and clean. I wouldn't go anywhere else for physical therapy!

This group is wonderful! They have helped me recover from both knee and ankle surgery. They are…read moreknowledgeable and caring. Great place!

I've been an employee at Physical Therapy of Jenks for over 12 years now, and I CANNOT speak highly…read moreenough of this company. Kimberly, the owner, has created such a sense of family here. We have an amazing work environment which breeds compassion, love for continuous learning, and pushing to constantly improve- not only individually, but as a company as well. We have the BEST patients- I truly enjoy coming to work not only because of my coworkers, but because I get to see our patients improve daily and return to activities they love.

* DECEPTIVE BILLING BEWARE these people will tell you…read moretherapy will cost one price and then you get a bill for almost double the price for the service. Please check your bills! * NO HELP FROM MANAGEMENT FOR RESOLUTIONS Although I had checked several times as to the cost of the services, the manager was not willing to work with me at all and refused to abide by the statements made by their employees. He could have at least written off part of the outstanding balance since his staff ensured me of the cost of services (after they checked with my insurance). * THERAPIST ATTENDING TO MULTIPLE PATIENTS AT SIMULATENOUSLY I found it concerning that the therapist worked with over 5 people at once, going from patient to patient trying to remember what was done and how to direct an assistant. * INACCURANTEINACCURATE AND LIMITED AT HOME THERAPHYTHERAPY CONTINUITY When at home "work" was provided the exercises were not what was demonstrated during the appointment and not specific for the area

I received a bill from them a year later for 10 dollars. I had a credit the last time I went in. I…read morecalled and talked to Mario, who told me that, he couldn't tell me what the bill was for. He also told me that "I (being the customer) have to call back in a week to find out what the bill is for. Asking me to call back in a week is absolutely ridiculous! I asked if they could call me back and was told that is not how it works. I asked if I could be transferred to someone who could tell me what it is I am actually paying for and again was told no.

I need at least a few moments to think about this it's very important to me to have the quality of…read morecare I am in the oncology department and the nurses are great I don't know what else to say but I think that's enough

My experience at this facility was deeply disappointing and emotionally distressing…read more I initially came here seeking aquatic physical therapy due to arthritis and mobility at my surgeons request. During my first evaluation, the therapist gave me the option of aquatic or land-based therapy. I clearly stated that I wanted aquatic therapy, but after the evaluation, he decided I should stay at the facility for land therapy instead, saying he was concerned I might slip. That reasoning felt dismissive, especially considering many people with limited mobility, including those in wheelchairs, safely participate in aquatic therapy every day. Later, I returned for a follow-up evaluation with the same therapist to assess my progress. Before we could even begin, I tried to bring up some inaccurate notes that had been added to my MyChart.. notes made by the therapist I had been working with, not him. I just wanted to understand why certain things were written because they weren't true and were never discussed with me. Rather than responding with care or curiosity, he became immediately defensive, cold, and dismissive, as if I had personally insulted him. We never even got to the evaluation. I left the facility in tears. As someone who already struggles with severe anxiety, the interaction was incredibly triggering. I felt completely invalidated, unsupported, and alone. Even though a manager later stepped in and offered to help transition me to aquatic therapy, the damage was already done. This was not a trauma-informed, patient-centered environment. I sincerely hope others have a better experience, but I would urge anyone who is physically or emotionally vulnerable to be cautious and speak up for yourself. Compassion and understanding should never be optional in healthcare .. but unfortunately, that's exactly how I was made to feel.

I went to TherapyWorks for my son's PT and I had a great experience! Unfortunately there was a…read moremixup with insurance so I only got to go for a short while but I was so happy with the customer service! Heather and the manager worked with me on fitting me in! They also helped contact insurance and my pediatrician. They were extremely helpful throughout the entire insurance mixup. They have appointments before 8:00am as well for working parents!

My family has been at TherapyWorks for EIGHT years. During this time, we have done PT, speech, OT,…read morefeeding, and aquatics between 3 of my children. We have had our share of therapists moving throughout the years, but when a company loses almost their entire office/business staff in one week and every therapist is either looking for new employment or leaving in the matter of a few weeks, red flags are everywhere. The new ownership has tanked this respected business and created an uncomfortable and unwelcoming environment. My children have evaluations set up at a new clinic, and I look forward to taking our business elsewhere. Look at Glassdoor for recent employee insight; you will be concerned.