I do not recommend Tarpey!! They are looking out just for themselfs , my policys that they write…read morego up every year and I always point that out to the agent , this year we asked for a copy of the policy and they emailed it with a note saying "it went up again" So we were angry and asked to shop it so the agent did and found a lower price by $350 so I said go with that but then they tell me they sent the bill already to the morgage company for the higher amount, trust me this agent is NOT looking out for you do not use them unless you just do not care about how much you spend.

As a 20 year customer to a Woburn based insurance company it was time to switch to someone more…read morelocal. I walked into Tarpey and briefly met with Patty, giving her details about my unhappiness with my existing provider (poor customer service and constantly rising prices). Patty collected all the information she needed and emailed me the next morning with quotes for home insurance and automobile insurance. The price was significantly lower that my existing policies so I moved both policies to Tarpey. I don't think I'll ever leave. Any time I've emailed Patty or sent someone from my family to their office the service has exceeded my expectations. Don't let the nonstop TV based insurance advertising fool you, local insurance companies can match or beat the pricing and provide far better service.

Stephen was extremely helpful in switching my home, auto, and umbrella to a new insurance company…read more He got us a fantastic rate that was way cheaper than what we were paying previously. He did all of the leg work with setting up the new insurance and cancelling the old one. He asked the right questions to get the rate as low as possible and told us what are good options vs costly less utilized ones. Super responsive via email, even writing to us on a Holiday. Made it so easy. Can't say enough positive things about the experience.

Came to notarize a document, was in an out in less than 10 min. Super easy, way better priced than…read moreUPS and convenient

For years I have been paying arbella very high rates. Someone hit my car on the street. Arbella…read moredid not send out an adjuster for almost a month. They did not return phone calls and never got in touch with the auto repair shop. The rental was horrible. The whole experience made me feel like i must be paying cut rate prices, but no my car insurance is closer to three grand. They charge a lot but do not have the service they are not a good choice, but fit right into overcharge the consumer

Someone insured by Arbella crashed into me neglectfully driving. I tried to take care of it with my…read moreinsurance, but they insisted I call and deal with arbella insurance, and i've only had problems since the beginning. My "representative" didn't seem to care about helping at all, and although I didn't do everything imaginable to expedite the situation, this company definitely slowed me down worse than any insurance dealings I've had in the past. Lack of communication, unhelpful, slow. Edit: I'm glad to see I'm not a negative nelly by myself--this company is trash! Matt (or whoever my rep was) has the same name as me so I didn't want to come down on him, but he has been so useless and even threatened me with bills when I took a week or so to get receipts for my claim, and I felt so pressured that I never disputed the claim and I feel like this was on purpose. It took me probably 3 weeks to get a rental, hating these guys every day in between, and now I have to pay more bills because f-cking Matt couldn't call me back because he's such a busy guy. I struggle to say the rude feelings I have for this company, despite already having posted a nice paragraph of hate. Honestly F the guy who crashed into me for having this dogshit insurance, such a hassle and I hope the company goes under.

I was looking for a better price on my Home and Auto and a friend of mine suggested I call LoPriore…read morein Stoneham. From the first phone call to signing of my new policies, Maria was more than helpful. I felt like I have known her for years. She walked me through each step and made me feel comfortable about the switch. Sometimes it can be nerve racking changing insurance companies. You want to make sure not only are your investments covered, but more importantly, your family. Maria made me feel confident in the decision I made. Thank you so much Maria for all you help and guidance. Joe D.

Switched to LoPriore after seeing a billboard. I got a GREAT rate and have been so happy with their…read morecustomer service team, specifically with Maria and Sabrina. 10/10- highly recommend!

We've been insured through Gilbert since the 1990s, and have carried various policies through them,…read moreincluding ones for our homes and autos. Donna, our principal agent, Mark, the owner (and his dad James before him), and the other agents and staff members have always been wonderfully responsive, knowledgeable and helpful, whether it was determining what to cover, coverage amounts, what insurance companies to use, and when we've had claims or unusual situations. I recommend them highly.

I have been wrestling with insurance for a few years, I know enough to be dangerous but am not an…read moreexpert. My policies have changed agencies a few times over the past 5 years via M&A so I am glad I am now fully over with Gilbert. The team is smart, personable, and patient, etc (I was working with Sherri but the entire team is awesome). I am so glad where I am sitting and so appreciative that she took the time to really dive in and not only understand the policies but take time to explain her thoughts. Sherri and the Gilbert Insurance team is above and beyond great! I would highly recommend.

I have had 2 cars insured with Curley's for 4 years. Good rates and easy renewals. No accidents so…read moreno experience dealing with that aspect. Payment slot in door is helpful when I forget to send payment in the mail......

From the owner: Curley Insurance is a family owned and operated independent insurance agency. We take the time to…read moreget to know you and match you to the correct coverage and insurance company for your individual needs. Whether you are looking for insurance for your home, auto or business, Curley Insurance works for you.

I have been a customer of Lindmark Insurance for 10+ years and I have nothing but good things to…read moresay. Homeowners and auto policies have been excellent. Prices are great. Jake personifies all the reasons that you should go with a local agent as opposed to the "1-800" or online options. He is responsive, attentive and genuinely cares. My wife and I both lease vehicles every 3 years so we have a lot of contact with Jake. We've probable run through 7 or 8 vehicle changes and every one has been seamless. Forget about Jake from State Farm, go with Jake from Lindmark!

Lindmark Insurance is stellar for several reasons. First, Jake is an independent agent meaning he…read moredoesn't "work for" any insurance company. He customizes the insurance YOU need, from the companies that HE chooses to work with. Secondly, Claims. Try getting a complicated claim processed through a giant "ON LINE" company. Good Luck. Third, Ethics. Jake KNOWS insurance. He is an honest, ethical individual, who runs a top rate agency. I have more policies than I can number, and Jake handles them all. Thank you Lindmark Insurance.

Steer clear of this business. I unwittingly placed by trust in agents who I feel were deceptive…read moreand unknowledgeable, and the result was the loss of many tens of thousands of dollars. They are not obligated to place your interests above their own, which I learned the hard way. I had to pay a fee-based firm to understand the details of my plans with Baystate and learn that I was misled. They were unprofessional on top of the financial loss. Don't make the same mistake ... there are many other alternatives.

Run away from them as fast as you can! MML Investors Services in Springfield is affiliated with…read moreBaystate Financial and they will try to get away with as little effort as possible. I finally removed all my money from MML/Baystate after over a decade of getting no help or advice. I got stuck with their financial advisor, Timothy Curran, as a result of my original advisor leaving Met Life. Once I moved out of state, Timothy Curran never even called me once a year to check in over the past 15+ years. When I called him, I rarely got to talk to him directly and if I did it was very brief. He provided no guidance. I usually spoke with his assistant Karen who gave me an attitude whenever I had a question/problem and was not helpful. Whatever other money I had to invest, I went elsewhere. When I finally transferred all my money from MML/Baystate to another financial advisor with another company, I was charged for a negative balance that I found out had incurred prior to Oct 2015 (after weeks of my investigation) when Met Life merged into MML. No one told me about it or alerted me to that problem or to the fact that I was getting a 5% interest charge on the negative balance every month. I could've easily paid it off 7 years ago. It was the result of an investment that had fees that outweighed the profit, so when I asked Tim what happened to the account when I first noticed it missing on my report, I was told it was closed out. No advice, no other explanation or instructions. When I called Tim Curran for an answer in 2022 about why that negative balance kept continuing to accrue interest charges and why wasn't I told about it before 2015, his assistant said, "How should we know? You should contact MML to find out. We wouldn't have any idea why they did that!" I called MML over 10x and got a different person each time that had no idea what was going on. After more than a month of calling MML, I FINALLY spoke to a young man that explained what happened. It took him 2 minutes. He felt bad that nobody was willing to help me and actually gave me erroneous information (I was told I was wrong - that it was a credit not a debit). Tim Curran and MML couldn't bother giving me that help and info. When I asked for reimbursement for the interest charges since 2015 due to negligence on MML/Curran's part, I was denied. By the way, when I was told to call Baystate Financial directly, and was given 5 names of people to talk to, I could never get through to a human. And all the people I was told to reach to get help had voicemail boxes that were conveniently full!!

I've been dealing with this company for almost 20 years now. They provide amazing service and my go…read moreto guy over there is Tim. He is always quick with a response and keeping things headed in the right direction! With their wide array of offerings you will be pointed in the right direction each and every time.

I had a great experience working with Timothy Halpin /Commerical Lines agent. I contacted the…read morecommercial lines department as I needed one thing done. Well that one thing turned into a few due to what was needed on the COI wasn't on the policy. Tim stepped in did the "right " thing and was able to work his magic and get me the COI with all correct information before the end of the day. He was professional, courteous and very helpful. I know who to ask for if I have to contact this agency for a COI or Binder again! You rock! Jodi Baptiste Loan Analyst II