Had a phenomenal facial by Dottie. The surroundings are serene and peaceful and she is amazing, if…read moreI could give more than five stars I would.

I'm visiting my parents and needed a new mani/pedi, stat. This place is exactly what I needed -…read morefriendly staff that let me walk in, clean facilities and tools, a festive and welcoming atmosphere, and great deals. I got a shellac mani and a regular pedi, it took just over an hour and it felt great! They use this scrub that not only smells good but left my hands and feet feeling so soft! They paid close attention to my cuticles and the paint job looks fabulous. I had such a great experience that I bought some gift certificates for family and friends for the holidays!

I saw Ms. Pollard who made no eye contact and did not perform a thorough exam. This led to me…read morerescheduling with Dr. McClellen for a skin check. I had two areas of concern which he did a great job. Then I asked him to cryo two brown spots where he was overly aggressive causing damage because he was angry to have to see a patient not deemed worthy of his acuity. Pictures reflective of the treatment and outcome. I was treated for an infection. When I returned to the practice to discuss what could be done I was given a repetitive pat answer that they always do their best to meet the patients' needs or similar. This was repeated with each question and statement. If you know Lauren Cowell PA-C schedule with her. Otherwise go somewhere else.

You can not call and talk to a person. They insist on an answering machine to communicate with…read morepatients. They did call me back and unfortunately I was not able to answer. Instead of answering my question the voice message that was left informed me to call their voicemail number again. They also will not schedule a six month follow up appointment if an annual referral will expire sometime before the appointment date. I have gone to the New Bern office for 3 years and my referral is renewed every year because of previous cancer. Patients are definitely not treated well by DACC. They are always super nice as I pay them....

Ally was absolutely amazing and I don't say that lightly. I've had my eyebrows laminated three…read moretimes now. The first time (in Corpus Christi, TX) was incredible, the second time (in Pensacola, FL) was honestly traumatizing.... So so bad. so going into this appointment, a few weeks before my wedding, I was terrified. From the moment I met Ally, she completely put me at ease. She was so friendly, patient, and listened to every single concern and worry I had. I was very upfront that I'm on tretinoin and that I use a tanning bed, and Ally was incredibly knowledgeable and thoughtful about it. She adjusted her approach, chose threading instead of waxing, and it completely changed the game for me. I usually break out after waxing my brows, and this time I had zero irritation whatsoever. My brows turned out exactly how I hoped. Beautiful, clean, and natural. I will absolutely be going back to Ally and highly, highly recommend her, just like so many of the other reviews do.

Update: I was able to let this simmer in my head and find an analogy to explain the weird…read moreinteraction: Sour Patch Kid. First, they're sour. Then, they're sweet. That's how the service went. Honestly, this was such a bizarre service interaction. I should have left immediately, tbh. And the actual service was lack luster at best. I had to actually go home and talk to my husband to decode the whole thing to make sense of it. I won't be back. I wanted a nice way to pamper myself, but instead felt like all I did was pay for someone's poor behavior. And I smiled while it all happened, so I'm mad at myself for that part.

Yay! After moving here from Raleigh, I've finally found my new salon in New Bern! From the ease of…read morebooking my appointment online to the staff's friendly greeting upon my arrival to Shelby's understanding of my expectations for my pedicure, I was extremely happy! Now I'm beach ready! Thank you Shelby for taking the time to get to know me. I'll definitely be back

The massage was really good. David, the masseuse, was excellent. I highly recommend him…read more My only complaint is with the booking, they highlight a trifecta of massage, mani and pedi, but when I try to book it there are no available appointments even into March.

The setting of the facility is private, discreet and relaxing. The technician is fully licensed…read moreand knowledgeable. The appointment process was online and at my convenience. At the first appointment which was a consultation, she advised which treatments would work with laser treatment and which would require electrolysis. She made me feel comfortable and welcomed. After my treatments, no more beard. Trying to get the nerve up to do my "*****", will definitely let her be the one to do it when I am ready.

From the owner: At Hair Removal & Skin Center we specialize in making patients feel comfortable in their own skin…read more Unwanted hair, ingrown hair, hairy legs? We can help. We treat all skin types and all genders. . Our specialties include, but are not limited to Laser Hair Removal, Skin Rejuvenation, Skin Tightening, Sunspot removal, Anti-Aging Treatments Microdermabrasion, Custom Facials and Chemical peels, Electrolysis, Wax and Eyebrow services. All services are performed by fully certified and licensed Aestheticians. We are operating in a doctor's office where safety is our #1 priority. Effective, painless and affordable.

Sabrina was just perfect, great attitude, very professional and just outrageously amazing she has…read morethe best vibe. BOOK HER!

There is an unmatched level of quality at Just Relax. You are welcomed by the feeling of…read moretranquility from the moment you walk in the door. The lounge is the perfect ambience for peace of mind, self love, and reflection. If you have the privilege of comfortably waiting for your appointment, you almost forget why you're there. A friendly voice calls you to your suite down the hall and you can't help, but find comfort in the cleanliness of the spa. The professionalism is top tier here. There is no room for insecurities or fear of judgement, only good vibes. I've been lucky enough to come here religiously for the past 2 years and am sad that I can't take it with me while we move out of state. You won't regret this level of class and care you receive from Just Relax.

I wrote a review a few months back for Rinnova and was at a loss of where to go moving forward;…read morewell, I no longer have to search! This place is it!!! EXCELLENT attention to detail and worth every penny. You can book online easy peasy just through their website and Square. I got a same day appointment too! It's tucked away from the main strip (MLK) in New Bern, just behind Lowe's. Parking was ample and no problem (Tuesday 11am). DEFINITE RECOMMEND. Best pedicure I've had in YEARS (from WA, CA, IL, to NC)

Warning: Hidden Charges and No Accountability…read more I booked a basic gel fill-in ($50-$70, reasonable given a few broken nails). At checkout, I was slapped with a $90 charge for a "special gel" I never requested, never agreed to, and was never told about. This is straight-up bait-and-switch. I called the owner, who initially admitted staff should be transparent about pricing and promised this would be fixed in the future. Sounds great--until I asked for a refund for the service I did not ask for- still happy to pay for the initial booked service. She refused. Flat-out. No explanation, no compromise, nothing. Do not trust this place. Hidden charges, misleading practices, and zero accountability. I've been getting my nails done for 10+ years and have never been treated this way. Walk away before they double-charge you for something you never agreed to.