I saw Ms. Pollard who made no eye contact and did not perform a thorough exam. This led to me…read morerescheduling with Dr. McClellen for a skin check. I had two areas of concern which he did a great job. Then I asked him to cryo two brown spots where he was overly aggressive causing damage because he was angry to have to see a patient not deemed worthy of his acuity. Pictures reflective of the treatment and outcome. I was treated for an infection. When I returned to the practice to discuss what could be done I was given a repetitive pat answer that they always do their best to meet the patients' needs or similar. This was repeated with each question and statement. If you know Lauren Cowell PA-C schedule with her. Otherwise go somewhere else.

You can not call and talk to a person. They insist on an answering machine to communicate with…read morepatients. They did call me back and unfortunately I was not able to answer. Instead of answering my question the voice message that was left informed me to call their voicemail number again. They also will not schedule a six month follow up appointment if an annual referral will expire sometime before the appointment date. I have gone to the New Bern office for 3 years and my referral is renewed every year because of previous cancer. Patients are definitely not treated well by DACC. They are always super nice as I pay them....

Great nurses and doctor. Very good experience Took a couple…read moreweeks to get in but worth the wait

Addition to my review: I only went to him bc they took…read moreMedicaid and couldn't afford to pay out of pocket, as I did with the first derm I went to who actually took a biopsy and thought I should have more done on other areas. *The first doctor actually diagnosed me, from lab results, as having a keratin related problem that results in abnormal growths on skin which have potential to become cancerous. How this Klein person had the nerve to tell me I caused my skin issues myself when lab results proved stuff was growing on me idk. I even researched when I got home if me picking could cause this crap and no. That would be like getting a rug burn and him saying it was my fault for having carpet so just switch to hard wood floors. Idiot.

I have always been self conscious of my side profile, I had chin/jaw liposuction performed with Dr…read more Zannis (10/2025) and I am beyond happy with my overall results! Also to mention the office was beautiful and extremely clean, every staff member I encountered was so kind. Throughout my post-op, I had questions about healing (I have anxiety lol) I called the office multiple times throughout my healing week with questions and someone would automatically answer. Then they would transfer me to a nurse for them to answer my questions. About pricing, I feel as though it was affordable when compared with other places I had consultations with. The healing process was a little difficult/painful but "Beauty is pain but pain is temporary" Other places I called had light sedation or fully awake for this procedure (which was mind blowing), with Zannis I was put to sleep by a CRNA I highly recommend Zannis plastic surgery and happy with my results

Couldnt even book an appointment without being talked down to. Was curtly hung up on.read more

Ally was absolutely amazing and I don't say that lightly. I've had my eyebrows laminated three…read moretimes now. The first time (in Corpus Christi, TX) was incredible, the second time (in Pensacola, FL) was honestly traumatizing.... So so bad. so going into this appointment, a few weeks before my wedding, I was terrified. From the moment I met Ally, she completely put me at ease. She was so friendly, patient, and listened to every single concern and worry I had. I was very upfront that I'm on tretinoin and that I use a tanning bed, and Ally was incredibly knowledgeable and thoughtful about it. She adjusted her approach, chose threading instead of waxing, and it completely changed the game for me. I usually break out after waxing my brows, and this time I had zero irritation whatsoever. My brows turned out exactly how I hoped. Beautiful, clean, and natural. I will absolutely be going back to Ally and highly, highly recommend her, just like so many of the other reviews do.

Nadine is the BEST!!!…read more African-American skin!!! Laser!! I've been going to Zannis(later Rinnova Spa) since before Nadine joined the team. Once Nadine arrived and brought her expertise on Laser hair removal (face) for African-American skin, I immediately saw the best results!!! My family make-up is prone to have the dark brown/black moles, while I go for the laser hair removal(maintenance), I've noticed that the areas Nadine treats do not have the dark spots!!

I am writing this review to express my deep disappointment with the administrative and ultrasound…read moreservices at CarolinaEast OBGYN. While I have no complaints regarding Dr. Patterson, who was professional and compassionate, the conduct of the supporting staff and management has been consistently poor and ultimately led me to consider transferring care at 25 weeks pregnant. From the start, the check-in staff has demonstrated poor communication and an unwelcoming attitude at nearly every visit. A significant issue arose during my anatomy scan appointment, scheduled during Christmas break. My 6-year-old son accompanied me due to lack of childcare. At no point--verbally, in paperwork, or via signage--was I informed that children were not allowed at ultrasound appointments. Staff observed us enter and did not say anything prior to our appointment time. The building itself had a strong, unpleasant odor that smelled like burning fumes from the heater. Due to the smell, my family and I chose to wait outside in December for over an hour. When we were finally called back, the ultrasound staff abruptly and rudely stated that children were not allowed "because of chemicals." When I asked for clarification--specifically why those chemicals would be acceptable for a pregnant patient and unborn baby but not a child--no answer was provided. I politely asked to see written policy or signage explaining this rule; none existed. I then requested to speak with a manager. After another 15-minute wait, no manager came, but the ultrasound tech kindly allowed us to proceed. Unfortunately, the appointment was interrupted by fire alarms related to the odor issue, and the scan had to be rescheduled. At the rescheduled appointment, we experienced additional delays because staff were unaware that my initial anatomy scan had not been completed, further highlighting poor internal communication. We again waited over an hour before being taken back. During this visit, the ultrasound technician (different from the first visit) was openly hostile about my child's presence. Despite my calm explanation and repeated requests to see written policy or speak to a manager, neither was provided. After another extended wait, no manager came, yet we were again permitted to proceed. The anatomy scan itself was extremely disappointing. The technician was cold, largely silent, and provided no explanation unless prompted. Her demeanor made what should have been a meaningful and exciting experience uncomfortable and distressing. She stated she could not visualize the baby, briefly and roughly manipulated my abdomen, and ended the scan. Based on my professional background as an ER nurse and feedback from colleagues in ultrasound, the effort appeared minimal. When I asked her to confirm the baby's sex, she was able to do so quickly and without issue. Additional actions--such as requiring removal of my belly ring despite it not interfering--felt punitive rather than clinically necessary. After the appointment, I noticed handwritten notes newly taped to the checkout computers stating that children are not allowed at ultrasound appointments and that childcare is the patient's responsibility. While this information would have been helpful beforehand, it was posted only after repeated conflicts and never once reviewed with me by management, despite my asking three separate times to speak with someone in charge. Most concerning was my recent attempt to cancel a repeat anatomy scan, which my insurance will not cover. Over the course of the day, I made three phone calls, spent over 20 minutes on hold, and received conflicting information from multiple staff members. I was told alternately that I needed to speak to a doctor, a nurse, or that messages would be relayed--yet no one called me back. Eventually, I spoke with the assistant manager, Karen, who was dismissive, spoke over me, and issued an ultimatum: either attend the ultrasound appointment or be marked as a no-call/no-show and have my care transferred. This was stated despite my multiple attempts to cancel the appointment in advance. Patients should be allowed to refuse non-emergent testing without being threatened with dismissal--especially without ever speaking directly to a nurse or physician. The lack of clear communication, professionalism, respect for patient autonomy, and accountability from management is alarming. I am educated, medically experienced, and respectful--and yet I was treated as none of those. I am deeply disappointed that such disorganization and hostility overshadowed what should have been an important time in my pregnancy. CarolinaEast OBGYN has serious opportunities for improvement in staff training, communication, and patient advocacy.

Set my appointment for 8:45am and called me to the back at 9:58. Then waited an additional 25…read moreminutes before even having my blood pressure taken. Also had to severe back spasms for over a month and they were supposed to refer me to a physical therapist and they have yet to send the referral and it's been over a month since it has been requested. Do yourself a favor and just drive to Greenville for your care if you're pregnant. Been coming here since I was 15 and I'm 31 now and this is the worst care I've ever experienced while being a patient here. 0/10