I had some problems getting a copy of my Trust copied for a loan I applied for at TD. Marcos Rivera…read moreRetail Banker understood the issue and worked with me to resolve the issue. Great Customer Service by Marcos... Thank You

The professionalism is absolute garbage here. Yelling "we all need a break" in a full bank is kinda…read morerude; talking negatively about customers in front of customers is wrong. The place smells like sewage, and it's just unfortunate how they treat clientele.

I got the best, most caring customer support from Chelsea at CC5. She went above and beyond to…read morehelp me with an online purchase that I wanted to reverse. Great customer service like this will make me a lifelong customer.

I used Cape Cod Five for our first home purchase. Jonathan Wells, our loan officer, was the best…read more He was super attentive, answering emails at all off hours. Additionally, Cape Cod Five was on top of their processes. We were closed way quicker than thought possible due to Cape Cod Five. Thanks Jon!

I just moved to the area and went the Cooperative bank on Cotuit Rd. I asked for a check register…read moreand if they could give two one hundred dollar bills for ten twenties. I was asked if I was a customer? I said no. The teller told me could not help me , it is their policy. I am looking for a bank in the area to transfer my money, so the Cooperative won't get money. Fernando Aleman

Love this bank, have been with them for seven years and never a complaint. I love that it's local…read moreunlike the big banks that are head quartered in other countries. Banks that suck are banks like BOA, TD North and citizens bank that charge fees to cash checks, they try to get you to open an account there, nope not me. Love my locals.

This is the WORST bank I have ever experienced, DON'T put your money here! They closed my husbands…read moreaccount because we tried to deposit a large amount of cash into his account and they decided we were, and I quote, "up to something fishy" and closed his account and told him they didn't want his business! We had to laugh! What kind of bank closes someone's account for trying to deposit money? How ridiculous!

From the owner: Rockland Trust is dedicated to our customers, standing as the sole bank subsidiary of Independent…read moreBank Corp. (NASDAQ: INDB). We offer a wide range of banking, investment, and insurance services to businesses and individuals through retail branches, commercial lending offices, investment management offices, and residential lending centers, as well as through online, mobile and phone banking. We build strong relationships with our customers, helping business owners grow their companies, and helping individual consumers be successful by providing straightforward products and convenient service. Our success is based on having respectful and knowledgeable bankers, as well as robust technology available to our customers. These values instilled within our company are reflected in our level of service as well as our ongoing commitment to our community.At Rockland Trust each relationship matters. No matter large or small, old or new, we are committed to serving and meeting every customer's needs. As a result, we have very loyal customers who stay with us, deepen their relationship, and tell their friends about Rockland Trust.

Unless you're one of the well off locals with your interests securely in place, I would not…read morerecommend TD in Falmouth. It may be a positive option for you elsewhere, but not in Falmouth if you're not rich. Cant bash TD for lack of local respect if you ain't rich. Tellers are awesome!!!! Thank you, you know who you are, two ladies, two guys. Management here sucks!!! Three month investigation to not have to pay $2000 mistake management made.

Cyrlic signature makes these ppl uncomfortable.... Had a English written document with Cyrillic…read morealpahabet and notary refused to notorazie it even if I brought real id , passport and have bank account in this bank with SAME SIGNATURE just because she didnt like signature or me which is completely against the LAW ..... hope you guys get closed sooner than later.... See you at court.

Yesterday I went into Seaman's Bank on Commercial Street in Provincetown. I was retiring and…read moreclosing my business account of 4 years. I thanked them and they gave me the money remaining in my account. They gave me all 100 dollar bills. Today I went back to see if I could switch a few 100 dollar bills for 20's. I was told no since I was no longer a customer. I was floored. I asked the teller if I could speak to the manager. The Teller Manager got involved and said that they wouldn't do it. It was against the banks policy and she follows the rules. Again, I was amazed at the poor service. As a 43 year former Bank of America Senior Vice President, I know BOA wouldn't have treated anyone like that. Especially a good customer up until yesterday. I had planned on opening a Personal Account but now I'll go to another bank in town. Very disappointed in Seaman's Bank.

This is by far the best bank I have ever worked with. This is based on decades of interactions for…read moremultiple loans mortgages and more. They are personable, professional and treated each situation as if I was an individual not a statistic. Every employee and the bank as an organization embodies the definition of community involvement. They give back in so many ways. Please open a branch in orleans or closer to the midcape!

I have used Rockland Trust now for over 10 years and I can say that they never disappoint…read more The staff is always friendly, helpful and professional. They have a wide variety of services that I use and I'm thoroughly pleased. I definitely would recommend them as a banking partner!

It has been a while since I have had the pleasure of stopping in at this particular Rockland Trust…read morelocation, but I have to say that Rockland Trust is one of the best banks I have been associated with in the past. The staff in all their locations, but particular this location are incredible. They know the majority of their customers by name and also show interest in their clients lives. The staff here is also very efficient which is nice when you are in a rush, but they are also willing to have conversations when things are slow. Every time I cone into this bank I leave feeling good because this is definitely a community bank that cares for their customers!

The best bank ever. Friendly, knowledgeable and helpful.read more

out of all the times ive had to go to this branch, ive had to deal with the same one or two…read moreemployess who were super rude and unhelpful. I recently closed an account with them because this is the closest branch to where I live and I just dreaded going in there.