The ophthalmologist and optometrist at Dehaven are great. I love having a choice in eyeglasses, the…read moreaccessory you wear everyday . Everyone in the office is friendly, caring, professional. I highly recommend Dehaven.

I needed another opinion on my cataracts. Key Whitman was pushing to do surgery. Dr. O'Neal did a…read morethorough exam. Gound that my cataracts were not to the point of surgery that my insurance would cover. Gave new eye prescription with anti- glare on them they took care of the night driving. Very easy solution. I highly recommend Dr. O'Neal. Go see him first to get an honest opinion of your condition and eyesight before having surgery.

Easy, fast, pleasant visit. Dr. O'neal was efficient, through, knew his business. I've worn…read moreglasses for over 38 years and have been to many eye doctors over the years and felt that this provider was very professional and knowledgeable. He and his wife are a great team. I think she may come across a little stern over the phone but in truth is quite pleasant in person. I will definitely return, hopefully for many years to come.

Just great people work here. My whole family loves all the staff. Dr Nichols is super helpful and…read morecares about his patients.

Dr Nichols and Staff provide exceptional eye care and services. He is very thorough and…read moreknowledgeable. Staff is very friendly and helpful. The Eye Glasses Center has a nice variety of eyewear and also provides catalogues which expands options. Special kudos to Amy the front area receptionist. She always is welcoming by and goes above and beyond answering our questions. She truly knows how to make us feel valued.

Horrid incompetent staff. Clueless. I am elderly and there is no care or concern for patients…read more Forced to enter own patient input for THEIR BILLING PURPOSES! If insurance or data not entered properly you pay FULL. They have no patient care at all, IF your eyes have issue YOU have to know to call & ask if there were issues. If you have a follow up question you have to totally WAIT & pay for ANOTHER visit for minor question. Never again doc and it begins and ends under DOCTOR!

I am a senior citizen, and I was trying to set an appointment . The first girl that I spoke to was…read moreabsolutely fantastic. The problem is that she got the wrong day. So I called this morning to get it rescheduled, and the girl that was helping me was intensely rude. Not even a have a good day just to hang up after not being able to help me. The rest of the staff has always been great, but I sure don't know about some of these people who are working at making appointments not a pleasant experience.

Excellent eye doctor. I've gone to him for years and he's very knowledgeable and competent. If he…read morecan't handle something he knows where to refer I recommend him 100%.

I busted my ass to make my 3:30 appt only to still be waiting to be seen at 4:45. I left. I expect…read morethe same respect I give Dr. Whorff. I was on-time, I expect to be seen according to our agreed appt time. I cannot recommend Dr Whorff's practice. Go to Tyler or Mineola. I will say the associates up front are polite and professional, but they do not do eye exams. If you want good service, go someplace else.

[Doubtless that the staff would inform Dr. Whorff of the issue so...]…read moreDr. Whorff's skill might be top notch (I was referred by someone who's opinion is credible), but my experience with his office/practice wasn't top notch. Punctuality is important to me; doing what you say you're going to do. When you set an appointment it should be rare not to keep it and only then have reasonable explanation why you can't keep. I showed up 10 minutes early for my appointment and after 1 hour and 10 minutes still hadn't seen the Dr. When I asked about how much longer it would be the staff replied, "Do you have somewhere to be?" I didn't expect to walk right in and see the Dr. the very minute of my appointment. I expected to have to fill out paperwork (which, by the way, asks for lot's of unnecessary personal information). That couldn't have taken more than 7 minutes, maybe. It's very unprofessional and disrespectful of patients to make them wait beyond an appointment time/commitment they made with you, a patient. This is very unfortunate. I expect I would have had a very good exam since Dr. Whorff came highly recommended from someone who has severe eye problems. Now a firm I have no confidence in has all my personal information, laboriously input by staff, and I'm never going to make use of them again. (I would entertain Dr. Whorff's call if he would like to discuss).

They are very kind and helpful. I had to come back to have my contacts re-adjusted and had no…read moreproblem. Truly a wonderful experience.

The ladies that work here are very kind, over the phone and in person. The office is small and…read moremakes you feel comfortable. They really take the time to make sure you get the prescription you need and are very helpful and kind. I arrived a few minutes early to fill out paperwork and went back early. They treated me like a person and answered all of my questions. You can tell Dr.Robson loves her job and knows what she is doing. I would recommend this office to anyone who is having eye issues or just needs a check up.