I chose this office because of their advertising and message that they help patients "love your…read moresmile." Unfortunately, my experience was the opposite. I was seeking a simple two-tooth flipper. Instead, I experienced months of frustration, poor communication, and an unsatisfactory result. This was not my first removable appliance. I had successfully worn a flipper for many years, so I knew a natural-looking and functional result was achievable. When the first flipper was delivered, I was unhappy with its appearance. I communicated my concerns directly to Dr. Denson and Christie, provided photographs, written notes, and specific requested changes, and gave the office every opportunity to address the issues. At my second appointment, after waiting approximately 46 minutes to be seen, I received a revised appliance that still failed to address the concerns I had clearly identified. The appliance continued to have significant aesthetic issues involving tooth shape, gum contours, proportions, opacity, and overall harmony with the surrounding teeth. These concerns were known before the original appliance was even made and remained after the revision. To be clear, my issue was not that the appliance differed from my previous flipper or Essix. I understood an exact replica was not possible. My concern was that the appliance was aesthetically poor in its own right. When I explained to Leah that the revised appliance still had the same issues and, in my opinion, looked worse than the first version, the interaction became uncomfortable. My spouse, who attended the appointment with me, shared my concerns. Rather than feeling heard, I felt my concerns were dismissed. I ultimately removed my own bib, left the appliance at the office, requested a refund, and was then asked to wait even longer to speak with Dr. Denson despite already being late for another appointment after the lengthy wait. This was not the first time I experienced excessive wait times. I left feeling that my dissatisfaction was being treated as a problem rather than a legitimate concern. After persistently following up myself due to poor communication, I eventually received an offer of only a partial refund along with a letter terminating the doctor-patient relationship. While I understand a dentist has the right to discontinue a patient relationship, it was disappointing to be dismissed as a patient rather than have my concerns meaningfully addressed and resolved. I also requested that the refund process be handled remotely through written communication, electronic signatures, and either a mailed check or refund to the original payment method. Despite this, I was instructed to return to the office in person, creating additional inconvenience and stress. What makes this experience particularly disappointing is that I did everything reasonably possible to help achieve a successful outcome. I provided photographs, written instructions, specific feedback, and allowed the office to revise the appliance. Despite those efforts, the final work remained subpar and my concerns were never adequately addressed. I also felt significant pressure toward extensive restorative treatment throughout my time at the practice. In hindsight, I am grateful this experience occurred before proceeding with larger and more expensive dental work. If Dr. Denson could not provide a satisfactory result with a relatively straightforward removable appliance, I was no longer comfortable trusting him with more complex restorative treatment. To add insult to injury, after years of routine six-month cleanings at this office, and even bringing to their attention that I think I have a cavity each time with no resolve, my new dentist has informed me that I have multiple cavities. I fully expect a generic response from them on here rather than accountability. Between Dr. Denson's attitude, the lack of professionalism shown by staff, the poor communication, and the disappointing quality of work, I cannot recommend this practice to anyone seeking highly aesthetic dental treatment.

Dr. Kieth, and Dr. D, have been very good to me over the years. I've had multiple emergency…read moredentistry issues, and they've always been able to help quickly. The staff is fun and friendly and are always eager to help.

I love Lakeview Dental. It is easy to make dental appointments, they always have a caring staff,…read moreand Mr.Shipman is a gentle and honest dentist

Kelsey, always does a great job of cleaning and I trust Dr Shippman. Alwlays a professional and…read morefriendly experience.

Wonderful doctor and staff. Made me feel very comfortable. Took care of my problem. Highly…read morerecommend. I'm

Doctor really professional and nice. Clinic is really clean and staff are friendly…read more We didn't waited for long.

I recently had an experience at CHRISTUS Trinity Mother Frances in Tyler, and overall I was…read moreimpressed with the professionalism and quality of care provided by many of the staff members. The nurses and doctors I interacted with were compassionate, attentive, and took time to answer questions thoroughly.

Dr. Oleson and staff are wonderful! I've been seeing him since our move here 18 months ago. He…read moretakes the time to talk with me and makes sure things are going right. Emily and Justice are wonderful as well. I highly recommend them.

We have been patients of Dr Swinford for 6 years. We have had a very healthy doctor - patient…read morerelationship and have handled medical issues both professionally and amicably. However, without seeing one of my children, she refused care based off of presenting symptoms for which she has treated my other children for prior. Sad.

Dr. McKinney is awesome, he spent 30 minutes talking to me and I think he did an awesome job caring…read morefor me! I would recommend him to anyone.

If you are a chicken Dr.Blunt is the Dr.for you.Almost no pain.The best place around.He pulled 16…read moreteeth no problem almost no pain.Even the shot didn't hurt much.

I moved to Lindale a couple years ago and I wish I had discovered Cornerstone Dentistry sooner!…read moreThis is the best dentistry I've been to in all of Texas. From the dentists to the staff, everyone is incredibly warm, personable, and genuinely kind. Their technology feels state of the art + more advanced. I had initially called in for an emergency dental appointment (I broke my tooth!) and they were able to get me in that same week. Dr Vetter did an amazing job restoring my smile to what it was. The procedure felt quick and painless. (My husband had gone in to another dentistry in Tyler for a crown, and his had taken over a month, whereas my crown was made same day and only took 30 minutes to be created by a specialized machine)! I did not expect my issue to be resolved that day of my very first appointment so I was blown away when it was! I will definitely be back and I've already referred all of my family to switch over to Cornerstone. 10 out of 10!