If you are buying a bike this Christmas, either for yourself or a child, this is where you want to…read morego. This is a proper bike shop, as opposed to a toy shop that sells bikes, where the staff know what they are talking about and offer good solid advice as to the size and type of bike suitable for your requirements. They offer a service where you go back after a few weeks and they check the bike over, tightening anything that has worked loose and ironing out any problems and sell lots of extras that you didn't even know you needed - 10 out of 10.

The staff here know their stuff and are cycling enthusiasts. They carry a good stock of bikes,…read morecomponents and accessories from kids stuff to high-end competition gear at reasonable prices. They are also very helpful - they have helped me fit components I'd bought from online competitors and did so for an extremely cheap price. I felt guilty asking but they were happy to do the work. Highly recommended.

Absolutely fantastic. I needed a part, the rear roller wheels, for my Brompton. They didn't have…read moreit in stock but had a slightly more expensive one, the rear rollers plus the roller for the fender. They offered to and did send me the more expensive part at no extra cost. It arrived in one day. Their prices are very good, they don't charge for shipping, and they ship unbelievably quickly. I haven't been there in person, but if they are as friendly and responsive in shop as they are by email it'd be worth the hour and a half train ride from where I am now.

From the owner: Creating a better place …read more... Brilliant Bikes is a friendly cycle shop based in Sunningdale We service, repair and upgrade all types of bikes as well as selling new bikes made by Brompton, Intense, Orbea, Commencal and Frog. If you need your bike servicing, we won't keep you hanging around or on a long waiting list / booking system - we want you and your bike back on the road ASAP. We specialise in spare parts and accessories for Brompton folding bicycles and try and keep all Brompton parts in stock.

I am ABSOLUTELY LOVING the fact that Surrey is shedding it's banker belt, geriatric image, full of…read moresoulless national chains, poor food, and independent stores that have seen better days. G!ro cycles is a new cafe on the edge of Esher's high street that combines the quintessential coffee + cycle. The atmosphere is busy and full of cyclists finishing group rides when we head in on a Sunday mid morning. Coffee here is served by trained baristas and matches the quality and standard of other independent coffee shops in the area. At the rear is a bike shop teeming with independent bike gear, unlike your chain stores in Guildford and Chertsey. Service is friendly even when time is short and the baristas are well trained and pump out drinks briskly and with ease. Coffee is provided by a local roaster, Beanberry, and is of fine quality. Overall, a great experience. Time to find work from home days so that I can head over and work from this awesome place.

I can't believe there are only 2 reviews on this place! Then again, it's a cyclist cafe so I'm…read moreguessing most people who come here just chill, eat, and go. Don't be fooled by the lack of reviews. This place is buzzing. It's honestly a standard cafe size but it becomes packed quickly after a cycling event, before lunch time on the weekends, or right after work. They're menu is predominantly health focused which means you get an array of hip smoothies, oatmeal on the go, and avocado toast. I'm honestly the biggest fan of their coffee. Being a coffee fanatic, I get picky but Giro's is strong and delicious. They also have a diverse list of milk alternatives which is always a plus. I can't speak for how they make cappuccinos or lattes but their Americanos are great. The staff are polite and friendly but they do have a tendency to blast AC during the summer months so go with a cardigan. They have a mini cycling shop at the back of the cafe which is cool to peak at if you're bored from working on your laptop.

It is nice to patronise local shops. Yes, you can buy a children's bike from Toys R Us and other…read morelarge chains. However, going to a local store you'll usually get a much more personal service. This is certainly true at Burt's. We have bought two bikes (both for our daughter) and various gear - helmets, lights and stuff. We have always been well looked after, and, particularly when we bought her most recent bike (an adult one), were given well thought out and friendly advice. They stock all sorts of cycles, from mountain bikes, to racing bikes, to hybrid bikes through the old fashioned sit up and beg style (the type I personally covet). It is a crowded shop, with bikes and assorted accessories in every free space. They also have a workshop out the back, where they conduct repairs. All in all, this is a good, friendly, quirky local bike shop located on Hampton Hill High Street.

i had my mountain bike serviced there for £40 recently - I specifically asked them to tightened the…read morefront axel bearings and service the front disc brake. - the axel was done fine. however he only loosened the brake leaver rather than service the disc break - i could have done that in 10 seconds. - i am now getting my brake serviced at a more 21st century shop for £20 !!

I found this cycle shop when looking for a particular bicycle for my son . They cater for serious…read morecyclists as well as the casual cyclist and it looked to me as if they had good stocks. It was the only shop locally which could supply the bicycle I wanted from stock. They checked it over and gave my son some good advice about looking after it.They were obviously knowledgeable staff which always is a bonus . I paid a bit more than I needed to for the accessories (£10 for a lock I found elsewhere for £5.99 )but the bicycle was about the right price.They offer a free 'first service' within six weeks of buying the bike which we did not take up as my son had not ridden the bike much.Good service though.Boy did I feel old!

Generally okay if the item you want is in stock... But I would strongly advise against ordering…read moreanything that is "due in a few weeks" and I definitely wouldn't recommend using a Cyclescheme voucher. The communication and aftercare when things go wrong is absolutely abysmal. I ordered £3k of bike and accessories. One of the components was due in a couple of weeks, the rest was in stock. I received an email that my bike build had been booked in and was given a delivery date for my bike. The delivery date came and went. No communication at all. I contacted Sigma to be told that the component had been delayed. Only because I chased was the rest of my order sent. A couple of months passed by. No communication at all. I contacted Sigma only to be told that the component had been delayed further - by a whole year. The delay might not be their fault, but the lack of communication is. Because I ordered on the cycle to work scheme a refund was not possible. And instead was told I had £379 store credit. In the meantime I'd made an order for cash so asked if they'd be able to refund and apply some of my store credit. I was told that someone would contact me to discuss. After a couple of weeks I chased Sigma (again!) to find out how to use my £379 credit as no one contacted me. And I was told that no, they couldn't apply the store credit to my previous order. So I've been messed around, ignored, and have had nothing constructive offered to help with the situation. All I have is store credit to buy some stuff that I don't really need or want. I've been given a hollow apology - but actions speak louder than words. When things go wrong, how a company responds can make the difference between customer loyalty and never using that company again. I will not be recommending Sigma Sports to my cycling friends.

Worst customer support ever. Made an order - after like 5 days they shipped ( or at least provided…read moretracking number). That tracking number was only show up as tracking info received without actual package. After a week or more without any movement i contacted them and they was looking into it for another 2 weeks without any replied. Than i contacted them in chat and they told its lost and asked what i want reship or refund. I said reship and 5 days later contacted again them and they wasnt aware about reship and said will contact me again. And they just refunded me in the end instead of reship without asking. Its just worst customer support ever. You need to wait weeks to get an update and still end up in nothing