I filled my gas tank which cost $52.00, so thought I'd get my car getting the $12.00 Laser Wash (discounted price $11.00 cuz I filled my tank) I was literally in the car wash for 2 minutes!! That's getting it washed and dried. When I got home, I had to dry it. The towel was absolutely filthy!! I decided to go back the next day and ask for a refund, the clerk was very unfriendly. She called someone named Jay, who told her to give me another receipt for a car wash. Why would I want to get my car washed there again?! I asked if I could have it transferred to the BP seeing as they are owned by the same person. She took my name and number, I asked it she could have her call me ASAP cuz I wanted to get it washed right away. It's been one week, and I'm still waiting for a call back!! This gas station has THE WORST customer service! It's no wonder they're always hiring! It always starts with management!! This place is pathetic! I've told numerous people about this, and everyone said they've encountered negative experiences here as well, the car washes are horrible, the people are rude, the food is moldy, etc...
Lisa read more