Ordered two pizzas and was told to pick them up in 35-40 minutes. I got there on time and found out they weren't ready and payment was cash only. Really? Who doesn't take cards these days? So after paying I had to wait 25 extra minutes. I don't know what happened but all I got was a "Sorry about that" by the waitress with the attitude. The pizza's? Barely average. Definitely not worth the $32.50 I spent for 2 14" pizza's. Never again. What could improve? How about everything. read more

It's an institution - with a coal fired pizza oven, in the historically Italian section of Pittsfield. [[HIGHLIGHT]]You go for the pizza, not really the ambiance.[[ENDHIGHLIGHT]] The motto seems to be: Change Nothing, EVER. [[HIGHLIGHT]]The booth seats are horribly uncomfortable, the bar seats are horribly uncomfortable - like, Keep them but re-do the cushioning, since they've been being sat on since the early 1900s?[[ENDHIGHLIGHT]] [[HIGHLIGHT]]In the summer, it'd probably be Great to have a screen door on the front door, so that you could Open the door & welcome a breeze.[[ENDHIGHLIGHT]] Have a beer list along the bar, since there's a selection vs the ONE beer on tap (Bud), so that people don't ask the staff the Same Damn question a million times,.... Lastly. if your oven goes down or experiences glitches that leaves everyone hanging for Over an Hour: TELL people, so that they can decide to go elsewhere. Seriously, cuz that's just Rude. Other than that, Go and check out their pizza - It won't rock your world, but like I said, it's an institution and ya just got to go. I think on Wednesday? nights they have a decent Italian menu that I need to try. [[HIGHLIGHT]]Enjoy! But don't expect to be comfortable.[[ENDHIGHLIGHT]] read more

Heed the "cash only" small print right below the Yelp review option cause there is no cash only sign inside or out of the restaurant nor did the bartender / waitress say anything about cash only so I had to scramble at the end of our meal to find cash. They have an ATM and take venmo. We do not. The food was it's saving Grace read more

[[HIGHLIGHT]]Cute spot.[[ENDHIGHLIGHT]] Pizza with the works plus bacon. Manhattan with rye bourbon. Hospitable service. read more

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[[HIGHLIGHT]]Always crowded.[[ENDHIGHLIGHT]] Our pizza was a bit overdone but not too bad. Service was ok for a busy night.

The absolute best pizza in Berkshire County and it's not even close. Coal oven creates a unique and fantastic taste. read more

East Side Cafe - The absolute best pizza in Berkshire County and it's not even close - Italian Near Me - Pittsfield, Massachusetts

[[HIGHLIGHT]]Super cool location, wicked nice employees, really great prices, and incredibly delicious pizza![[ENDHIGHLIGHT]] Not to be missed. Don't listen to any of these other misguided folks with their inaccurate reviews of this hidden gem. read more

Specifically regarding the coal fired pizzas... I have been having these delicious pizzas since childhood... there is something about a coal fired crust on a pizza, and the bubbly delicious cheese and crispy toppings. This pizza comes together and hits it out of the park in the perfect slice department. With the many kinds of pizza styles available in this region wood fired, and other variations this one is a must try. Just simple ingredients to choose from and only available Fridays, Saturdays, and Sundays. read more

Excellent pizza Great service Worth the stop for sure ,,fresh every time two thumbs up read more

Finally had the pizza yesterday. And it met all my expectations and I highly recommend

Our go to Sunday pizza place. Congratulations to Marco for taking over their family business, I'm sure there are special things to come.

Food is excellent , service is great , [[HIGHLIGHT]]excellent atmosphere[[ENDHIGHLIGHT]]. Food served in a timely manner

I've been going here since I was a little kid. Nothing tops the flavor of this pizza and I love the atmosphere of the hole in the wall joint. read more

Best pizza in the Berkshires, hands down. Wood fried. Gluten free crust available. Still a great, old bar feel. Great gin & tonics. Local favorite that I'm sharing with you all. Go here. You're welcome. read more

There is almost zero parking for this place you either have to park on the street potentially blocking peoples driveways or park at the park across the street and walk. The employees were rude and the entrance smelled highly of cigarette smoke. read more

Great local pub! Ice cool beer yummy pizza. Great service friendly place. Never had to ask for anything gals were on it!! read more

East Side Cafe - a half eaten pizza and a half eaten pizza - Italian Near Me - Pittsfield, Massachusetts

I have been coming here since I was a kid. It is hands down my favourite pizza. It isn't fancy and doesn't have all topping choices one would expect at a newer, hip spot. But it is still my favourite. The atmosphere is 100% old school Pittsfield. The place hasn't changed in decades. Don't expect any frills or anything other than an old neighborhood bar in an old Italian neighborhood. Everyone know each other and people might seem gruff if you don't know them, but they are kind and caring. I love East Side. No matter how far I go in the world, it will always be the pizza I like best. read more

Weird atmosphere, rude people at the bar while I waited for my pizzas. There was a kid hanging around the bar area. Ordered two pizzas, $23. Asked for one white, it came with red sauce, and was burnt. The other one was correct but totally smushed into the top of the box. I was up in the air about this place to begin with, I don't think I'll go back. read more

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Delicious pizza, best in town. Atmosphere is a hole in the wall, a little hidden gem, you'd never know how great it is if you didn't stop and try the pizza. read more

Ok, so yeah it's a dive bar. When you walk in, it's like you've been transported back to the late 70's or early 80's. So get over that. Get the pizza, stuff it in your mouth, enjoy it, then THANK me for recommending this place. I LOVE the pizza here. The draft beer is cold and delicious. But you better like Bud or Miller Lite. Just get a Bud. Goes great with the pizza!!!!! read more

Brought my girlfriend out to dinner on a Saturday night here. As soon as we walked in workers stared at us because we were standing waiting to be seated. There were no signs stating seat your self. One of the waitresses came over and said "can I help you" in a voice that seemed like she did not want to help us. We seated ourselves in this dark hole in the wall restaurant. There was no menu at the table. We asked the waitress for a menu in which she sighed and walked 1 foot to the other table and brought us one menu. I heard the pizza was good so we ordered a cheese pizza. Table was warped, dirty, and felt like it had not been wiped down in decades. After finishing our pizza and not being asked once by our oh so delightful waitress if everything was ok, we left in a hurry never to return again! BTW pizza was not all it's cracked up to be. I think any place like Domino's or Pizza Hut has this place beat by a long shot. read more

This place reminds me of a 70's New York bar. The pizza is only made Thursday through Saturday and ONLY after 4:00 PM, I am not sure what their hours are but patrons are typically three sheets to the wind by noon. Anything you would get from here I would take to go but this place is typically a sit stay and socialize place which is too bad for you if you don't like hanging around a lot of obnoxious drunks. This place is very busy from 11 AM to 11 PM even though there don't appear to be a lot of cars out front. I think most of the people walk. Like most things in Pittsfield this place is fairly run down and dated. Probably very new and clean when GE was at their peak but has since dropped off. The pizza is legit, very good the cheese is slightly bitter but a great variation of a NY classic pizza. I would get the pizza to go. read more

Eat East Side. The pizza is OUT OF THIS WORLD. The slices seem to have the same effect as mini cupcakes; they are small so its ok to have 8 slices... Sit at the bar so you are guaranteed service. Avoid peak times so your pies are made delicately. $1.50 drafts read more

This is your typical no frills local bar that's been here forever. The pizza is delicious and you can tell the pepperoni is hand cut! I've only had the pizza so I can't say anything beyond the pizza. They no longer do jello shots. I bet the pizza oven is one of a kind to this area... read more

Jello shots for $1 And drinks are super cheap and strong! Friendly bartender and locals. Love it!!!! read more

Went there last night after reading on Yelp that credit cards are accepted.They DO NOT take credit cards. They still let me take the pizzas home with the promise of paying the next day. Way cool !!! Jamie Larkin read more

Crappy service. I can't comment on the pizza because we waited 10 minutes at a table and no one acknowledged us. The waitress was in the booth behind us and didn't look up. A guy kept drifting from the bar to a pile of boxes he was making and ignored my "excuse me." There was no wait. There was food and tip on a table that was there when we went in, and it was still there when we went out. A simple: "just a sec" "we'll be with you in a moment" or even a grunt to acknowledge there are two people sitting in a booth. I suppose this is a local joint, and maybe you just have to be local to get service. Meanwhile, my advice is to stay away. read more

Don't go here for the service. But IF you want the best pizza but all means try East Side Cafe!

East side: it is what it is. A small dark dive... that serves amazing pizza. I grew up eating here almost every weekend and I can say that it's still my favorite pizza. I miss it when I'm not home, and I've yet to find pizza like this anywhere else that I've lived. It's cheap, delicious, and I would definitely recommend it to anyone. There's a reason why it's always packed! read more

Ehhh nothing to brag about. The place was pretty dirty. Staff wasn't too friendly. I felt like you had to be a regular customer to feel welcome. The waitress seemed annoyed all night, barely checked up on us as if customers were a bother to her. She seemed in a hurry to take our order, not really listening to us - go figure, they messed it up and it had to be sent back. Pizza wasn't what I expected. The brick oven crust was nice, sauce was ok, but was extremely disappointed in the toppings. The vegetable toppings were not fresh at all, water logged, and tasteless. Everything tasted like it came right out of a can. Could be a much better pizza if they used fresh toppings, especially mushrooms. I guess people go back because they like the pizza (not sure why), but it obviously can't be because of the service. read more

It's my first time to ordering pizza at east side cafe. I ordered on the phone a large pizza everything ( no anchovies) $13.00. I asked my uncle to pick it up. They gave 2 pizzas and charge double instead. When he came home I found out that he picked up the wrong order then immediately I called to the restaurant. They didn't own their mistake and didn't want to refund the money because we didn't order the second one. And I also got hung up the phone. We had to drive back to the restaurant to return the pizza and asked the money back. Finally they refunded the other one. We got one pizza home. It was cold and burned. This is my first time and the last time. Their customer service is very bad, unfriendly and unprofessional. What kind of Sunday dinner is indeed read more

This is a Pittsfield bar at its best. It's dark, simple and full of locals. Lets be real, the only real reason to come here is not to drink, but for the pizza. And it is amazing! It defines homemade! It has a taste unique to East Side. You either love it or you're crazy. read more

Great pizza with a tasty sauce and thin crust. Beer prices are more than fair. I love a hole in the wall establishment, and East Side Cafe had a good vibe to it as some locals were enjoying pizza and beer at the bar. read more

Best pizza hands down. It is well worth the sub-par service and "dive" decor. I have had pizza in North End Boston that comes very close but I still crave East Side. One or two slices is never enough. Don't settle for take out because of what I said. You don't always need high end ambiance to enjoy a good meal. The dive experience can be charming too. read more

Great pizza! Very family friendly place. Brought my 3 year old daughter in for the first time and the bartender was extremely friendly and put her shyness at ease. Food was ready very quick as well. read more

Warp tables, dirty floors, the regulars are Eek.... Very unwelcoming. Pizza isn't bad, but many better places out their.

I grew up eating this pizza and since then I have lived all over the country and nothing compares to the pizza from East Side. Just to give you an idea of how good their pizza is, I'm lactose intolerant and I will eat a whole pizza myself. read more

I don't really know how to explain it or really why this bar can produce some of the best pizza I've ever had, but, growing up we used to order from here every Friday night and in all my years it never disappointed. It is the most underwhelming "cafe" in a so-so neighborhood that could easily be missed. Most nights it doesn't even serve pizza and it used to be a bar that otherwise you'd like to stay away from. Yet locals know it can produce some of the best pizza they've ever had. I still don't get why or how, but there is something about that pizza that keeps me coming back. LOVE IT! read more

Just now we experienced one of the worst servers ever! After being seated and then ignored for 15 minutes and other patrons coming in and their order being taken before ours we promptly got up and left. Do not I repeat DO NOT patronize this establishment! You have been warned! read more

Pizza would be great if they didn't cheap out and use canned mushrooms and jarred garlic. I mean really! Canned mushrooms are disgusting and an Italian family using jarred garlic? Not! read more