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East Memphis Anesthesia Services

1.0 (1 review)
Open • Open 24 hours
Updated over 3 months ago

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Alan J Kraus Md

Alan J Kraus Md

1.5(2 reviews)
6.9 mi

I have a ruptured disc and was sent to this office for a spinal block. I will never go here again…read morenor ever recommend this office. Not one person looked me in the eye or showed a bit a human interaction. Nothing was explained to me about the procedure. Just go there sit there lay there. No smiles no compassion, like every person, including the doctor's, dog just died. To top it off, during the procedure, when they thought I was out of it, but didn't give me enough drugs to make me out of it, heard them discussing my lower back tattoo in a negative way. You don't know me so don't judge me. Let alone talk about me when I am in the same room. I felt like I was a corpse in an autopsy. Not one staff member looked or acted like they liked their job or that they wanted to be there. I have worked in the medical field for 16 years and no matter how I'm feeling I have always been friendly, smiled and always try to make the patient feel I am there for them. This office needs a rework. But maybe it's just the doctor setting the mood...

Dr. Kraus cares nothing about his patients only about the bottom line. He had been giving me nerve…read moreblocks for a couple of years and always had to haggle and beg to get them to see me. The last time my insurance wanted some paperwork for medical necessity and he screwed around for 4 months complaining that they wouldn't pay him when all they wanted was some paperwork. He refused to see me because of the problem with the insurance until I called them and I guess he finally got around to communicating with them. They changed their policy to require pre-approval and it took three weeks for that and then Kraus needed another three weeks to get me an appointment for a half hour procedure that could have ended my misery. I have to beg for some pain meds and he gave me about a weeks worth so I would have to come back and beg some more. He then decided to require me to have to take a urine screen before I could have any more meds and guess what? It didn't matter because they didn't have an appointment available until after the procedure anyway. The whole office has a chip on their shoulder and Kraus is the worst of the lot. Avoid them if possible.

Raul Cardenas, MD

Raul Cardenas, MD

5.0(1 review)
2.0 mi•River Oaks

I was referred to Dr. Cardenas after experiencing a year of shoulder pain and recent pains in my…read moreneck by my primary care physician. My primary care physician had ordered a MRI to be done at the hospital which showed a herniated disk touching my spine and moderate spinal canal stenosis. I was very nervous being referred to a neurosurgeon, but Dr. Cardenas eased my worries, due to his professionalism and knowledge of spine issues. He recommended that I have ACDF surgery two weeks after my initial visit. I really was happy that my pain was taken seriously and everything far as pre-surgery prep was done my first visit. Many test were performed, and before I left I found out the numbness in my ring and pinky finger was caused by a compressed nerve in my elbow. I've previously had a tingling sensation in my elbow, but I thought it was from me leaning on it. So...SPINE AND ELBOW SURGERY two weeks later. Dr. Cardenas staff was extremely helpful. Nurse Bonnie addressed all of my concerns leading up to surgery. I looked up YouTube videos of the procedures that would be performed on me. I had a million questions, and nurse Bonnie replied to me immediately through the Semmes Murphey portal, which I received a login my first visit. She also called me a couple of times as well. Days before surgery I couldn't take certain medications, and those reminders were given verbally and by handouts. I wasn't nervous at all until day of surgery.....talk about butterflies. We arrived about 6:30 a.m. at Semmes Murphy. The surgery facility is on the second floor and there's a waiting room for family/friends to wait in. It didn't take long at all for me to be called to the back. I was prepped for surgery as soon as I went back to my room. The nurse started an IV..while different people from the surgery team introduced themselves. I was terrified lol. I don't know if it was the medicine in the IV or nerves but I was freezing. Hospital staff brought in multiple warm blankets, but I was still freezing. I can remember telling them that I wasn't ready to be put to sleep. I guess they saw I was very nervous and the anesthesiologist came in so I knew it was about that time. She put medicine in my IV and a couple of other nurses came to transfer me to a different bed to wheel me out. Last thing I remember was one of the nurses asking me if I like to travel and I said yes I love traveling....and then lights out for about 4 hours for me. It only seemed like minutes when I woke up with a neck brace on and staples in my elbow with an arm sling. The staff definitely took very good care of me and I appreciate all the support they have provided.

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Raul Cardenas, MD
Raul Cardenas, MD - ACDF SURGERY

ACDF SURGERY

Raul Cardenas, MD - Ulnar nerve decompression

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Ulnar nerve decompression

East Memphis Anesthesia Services - anesthesiologists - Updated October 2026

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