I never thought this would happen but I'm tired from talking. The temporary home health aides…read morestarted today. Via an incredible grant from the Parker Jewish Institute someone will be here while I'm away. The agency, Home Instead, is incredible. The coordinator accompanied today's aide to make introductions. Wednesday's aide stopped by for a long visit. I'm stunned both wanted extensive demonstrations of their responsibilities. I've got a long list of things to finish before I leave. However, I feel comfortable leaving my parents in good hands. If any Long Island people ever need a home health aide Home Instead is top notch.

From the owner: Home Instead provides personalized, non-medical in-home care for older adults in Hampton Bays, NY…read more Our Care Professionals support daily routines with companionship, personal care, meal preparation, light housekeeping, transportation, medication reminders, respite care, and Alzheimer’s and dementia support. We build flexible care plans around each family’s needs, schedule, and preferences so loved ones can stay safe, comfortable, and connected at home. We proudly serve Hampton Bays and surrounding areas with dependable care and clear communication for families. Call today for a free care consultation to see how we can help your family.

Home Health care outstanding nurse went above and beyond!!!! PT also great paid attention to needs…read morethis group highly recommended.

Our nurse Chris Kirby was amazing! She was caring, informative and comforting in every way she…read morecould be. She was professional and we loved her visits, not just for her care but also for her smile. We looked forward to all of her visits ! Chris does her job but also makes you feel like family which during hard times dealing with illness makes everything so much easier to deal with. She is a true asset to your circle of care.

This company should be reported , they put a claim in with insurance company if not paid by…read moreinsurance they take it from your account. Note ....explanation of benefit says patient not responsible good luck getting your refund. Billing department is a joke you can't get a supervisor.

This company should be reported to the Attorney General of NY. You can't get anyone to call you…read moreback, there branch office never answers phone. Even writing a letter doesn't work. There business model is to get your Medicare number and bill it for all they can. I called the branch office, customer support dept and I even wrote a letter. Unbelievable, no response. My cpap machine is not functioning properly all because they sent me a used one to begin with. But charged for a new unit. I have never in my life have know any company that operates like this, especially one that is in the health care business. Look at there reviews on Consumer Affaires, all of them 1 star. .Edit: I finally received a new cpap machine, I had to be persistent and I believe that is why I received a replacement. So I gave them 2 stars instead of 1.

My father could no longer stay at home alone, Baylin home care came to our rescue in our hour of…read moredire need. They were professional, responsible and friendly. Any adjustments we wanted to make in the schedule were changed easily. Breanna and the staff were unbelievable. I highly recommend them with five stars.

Awful. 4 days of no one showing up when my dad needed care. First day someone horrible showed up…read more Waiting to get my deposit back. The people who work in the office are fantastic but the aides are either terrible or don't show up.

Excellent services . the office is responsive and caring . I can't say enough for my caregiver,…read moreskilled, attentive and with the patience of a saint . You can't go wrong choosing the Riverhead office. I needed so much assistance after my surgery, she was always there to take care of me .

I had a hip replacement and was very satisfied with my care . Angela was always on time. She had so…read moremuch patience and was so caring it was like my family was taking care of me. I will always call Comfort Keepers for my needs and I will tell my neighbors to do the same

This agency is so good they have been taking care of my dad with dementia for little over a year we…read morecouldn't be happier. Thank you all at strategic senior services.

From the owner: Strategic Senior Services understand that not one services plan fits all. We provide a full range…read moreof essential non-medical services to seniors and families with a personalized approach. Our objective is to demonstrate outstanding critical services while working towards progressively improving the welfare of our loved ones. Our goal is to help individuals & their loved ones live a happy & fulfilling life. While providing the highest quality of home care services to both our clients and their families. We will create a service plan that will expand each client’s life desires.

We recently moved my father-in-law into the Villa. I can't say enough about the staff and how…read moreamazing they have been. The facility is beautiful and so clean. The food has been great and we have sat and watched the meals. From the admissions director Chelsea to all the staff, they have made this transition go so smoothly.

Since attempting to secure an apartment for a family member in December, I have encountered…read moresignificant issues with communication from the administrative staff at The Villas. I called multiple times to request the necessary paperwork to admit my family member, but I received no return phone calls or emails. How could they inform my family member that they would accept him without completing any paperwork? Initially, everything seemed fine, but then the situation quickly deteriorated. My family member was hospitalized with an infection and, after recovery, was sent to rehab. We repeatedly called The Villas to inquire about the possibility of my family member returning, but all our calls went unanswered. A staff member who no longer works there mentioned a decline in health and that the required level of care would not be available. Rather than speaking directly with me or my family member, The Villas chose to inform a visitor, through the receptionist, that my family member would not be allowed back. During the two months my family member spent in the hospital and rehab, I continued to pay rent without dispute. However, I questioned why I was being charged for an additional level of care when no care was being provided. When I spoke with the billing department, I was told there was "a lot of behind-the-scenes work" taking place. I found this questionable--what work could possibly be done on our behalf when we weren't there? I also informed the billing department that I didn't expect any further charges since The Villas had already communicated to someone (not to me or my family member) that we would not be allowed back. They then requested that I submit a letter of intent to vacate. Why should I have to do that if you aren't letting us return? To avoid incurring additional charges, since I had already found another facility for my family member, I submitted the letter and arranged for all our belongings to be moved out and for the discharge paperwork to be signed. I subsequently received a phone call from the Director, Ralph, who assured me that I would receive a refund for two months of level of care charges and that no further charges would be incurred. You can imagine my shock when I was billed for another month's rent, along with level of care charges. Despite my phone calls and emails, I received no response. Feeling frustrated, I visited The Villas to discuss the situation directly, as my previous attempts to communicate via phone and email had been fruitless. I spoke with Ralph again, and he reassured me that he was addressing the issue. However, three weeks is an unreasonably long time to wait for erroneous charges totaling almost $14,000.00 to be resolved. I eventually involved my lawyer and only received a response to my email after mentioning that I would file a complaint with the Department of Health. This situation is completely unacceptable. If it can happen to one person, it is likely occurring to others as well. It is disheartening to think about the implications for those who might not have someone advocating for them. I urge you not to enroll in ACH payments, as they may take your money without justification. Please be cautious before placing your loved ones in this facility.

Dr. Tremal and his fellows are amazing actually want to try get better this is the place. long wait…read morefor appointments because so busy but worth it!

Dr. Aponte is unbelievably wonderful. Every time I move I try to find another Dr. But only to end…read moreup going back to Dr. Aponte how ever long it takes to get to his office. He's patient, kind, concerned, caring and a very good listener. Doesn't get better then that. Believe me.