Angels walk these hallways! The entire staff from the top down, were the most wonderful, caring…read morepeople I've ever met. They treated my 94 year old Dad like family. I will never forget the love they gave him from the moment he walked in until the moment he passed. I consider all of them my family and cannot thank them enough for the love, care, respect and dignity they extended to him. Beautiful place with people with big hearts who truly care!

Do Not Bring Your Loved Ones to Whisper Woods of Smithtown…read more Choosing an assisted living facility for a parent is not just a logistical decision...it's an act of love, trust, and heartbreak all at once. You're entrusting someone else to care for the person who once cared for you. You're placing their dignity, safety, and happiness into the hands of strangers, hoping they will be treated with the respect every human being deserves. We made that choice. We placed our faith in Whisper Woods of Smithtown. And they shattered it. When my mother entered Whisper Woods, she was mentally sharp, socially vibrant, and full of life. She made friends. She laughed. She was the first to show up for bingo, and she never missed an arts and crafts session. She brought light into that building. Then, without warning, without discussion, and without a single medical evaluation, Whisper Woods forcibly removed her from her community and locked her into a dementia unit. No consent. No explanation. No inclusion of the family who had stood by her side for over six years. We were stunned. She was not confused. She was not cognitively impaired. She was not lost. And yet they treated her like she was. We sought outside opinions...three to be exact. Each expert, without hesitation, confirmed the same truth: my mother did not belong in a dementia unit. And so, we moved her. We found a new facility that saw her for who she truly is: a fully competent, independent, intelligent woman. Today, she is thriving once more free to wheel around in her wheelchair, to laugh and to make friends again. But the damage Whisper Woods inflicted still haunts us and her...an 86 year old woman who worked all her life to be treated with respect. When she was first relocated within Whisper Woods' building, they promised she could continue seeing her longtime friends upstairs. That promise lasted barely a moment. When her friends asked if she liked her new unit and she replied honestly, "No," Whisper Woods retaliated. They banned her from leaving the floor. For telling the truth. For having feelings. And then, they came after our family. I, her daughter, was told I could only visit her in her room. No outings and no shared spaces. If another family member came to visit, we were confined together isolated, boxed in, as if we had done something wrong. Even more shocking, they would not allow me to take my mother out of the building...not for doctors' appointments, not for lunch, not even for family events. Her world shrank to a single hallway. She told me through tears: "I feel like I'm in jail." The staff became so disengaged from her care, so distant from the reality of who she was, that nurses claimed they didn't even know she could speak. This wasn't care. This was imprisonment. This wasn't oversight. This was a complete failure of humanity. We have filed a formal report with the Department of Health, not just for our own peace but to protect others from this kind of trauma. What Whisper Woods did was not only unethical. It may very well have been unlawful. Please, if you are reading this learn from our pain. No family should be forced to watch their loved one fade because a facility refuses to listen. No one should be silenced for speaking up. No elderly woman should be punished for telling her truth. Whisper Woods of Smithtown did not just fail to protect my mother they stripped her of her identity, her agency, and her dignity. I urge you with everything in me: do not place your loved ones in this facility. They deserve better.

Dear readers, I'm Involved with Artful Home Care nearly for…read moretwo years. This is an exceptional agency. The staff is very helpful and professional. The owner-Beth is incredible. Her energy,enthusiasm,care and concern for others are unbelievable.

From the owner: We offer trusted companionship. We hire only the most dedicated, compassionate and warm caregivers…read more Each member of our team is thoroughly screened and qualified. When caregivers are inspired, equipped and valued they will provide care that is inspiring, successful and valuable, transforming the lives of those they work with. We are committed to caregiver excellence.

My mother has dementia and it was time we needed help to assist with day to day care giving. She…read moreis a very strong and stubborn woman which would make finding assistance a difficult task. We contacted Home Care Assistance who came and met with us to assess the level of care required and to find a caregiver with the required skill set to appropriately take care of my mother. They found 2 caregivers within a day and reviewed their qualifications and experience with us. We requested an interview with one of the caregivers which was immediately set up. After selecting the caregiver, our Client Manager accompanied her on the first day and stayed a while to ensure a smooth transition. Our Client Manager keeps in contact with us regularly to make sure things are going well and if there is anything additional she and the team can do to assist. It's hard enough deciding it's time to get a loved one some help, so choosing a home care provider is a very important decision. We are very happy with the care and interest Home Care Assistance staff and personnel have supplied with the care of my mother. In a fast moving world with numerous responsibilities to attend to daily, it's very comforting to know that there is someone there taking good care of my mother and to ensure she has everything she needs. In addition to finding qualified help, it was very reassuring to discover the honesty of our caregiver as well. With my mother's dementia and confusion that comes with it, she paid her caregiver $50 cash her first day. The caregiver brought it to my attention and handed me the money. I was so grateful for her honesty as many people these days could have easily kept it.

First, I would like to name the person who I am about to commend. Her name is, Danielle Barbieri…read more She is a social worker affiliated with Home Care Assistance. Danielle helped our family through a difficult time. She is competent, professional and empathetic and was able to get us the help we needed in one day. My brother was recently diagnosed with advanced pancreatic cancer. Although he was approved for Hospice, the hospital would not discharge him until we had hired an aide for additional hours. Due to Covid, there is a shortage of health care aides. We found a facility, but they had to cancel us due to staffing problems and another facility canceled when the aide had been exposed to Covid and had to quarantine. That occurred the day before my brother was supposed to be discharged. Needless to say, he was very disappointed. We were referred to yet another facility, who could not help us, but did put me in touch with Danielle. She worked with me throughout the day, patiently answering all of my questions and helping me navigate through the process of getting the help we needed. Thanks to Danielle, my brother is going home, today, only a day later than what had been scheduled with the facility that had to cancel! We have been in touch with others at Home Care Assistance and have been pleased, so far! Thank you, Danielle!

When a dialysis patient goes to skilled nursing facility for rehab they typically have to be…read moretransported by ambulance three days a week to a dialysis center. This definitely interrupts with their rehabilitation. But since Lincolnwood has a dialysis center right on site, it is the best place for a dialysis patient to go for rehab rehabilitation.

Recovering from Covid a couple years ago, I had to stay there for 10 days, during which I felt like…read moremy life was threatened from neglect and abuse... I witnessed horrifying scenarios daily there, and called my friends to come rescue me but after my roommate called and threatened the administrator with legal action, they visited me and responded to my complaints... I was convinced to stay the last five days so I could be discharged with the so-called home care package of in-home follow up therapy visits for my recovery because if I had left early, I would've gone home against doctors orders and been denied that Health service. I don't even know if it was worth it at this point because of how it felt to be in there... I just experienced another terrible episode of bad Healthcare at the Elmhurst facility at 50 Maude St. in Providence but as bad as that place was, Lincolnwood was much worse. Stay far away.

I wish I found this company sooner. I made the mistake of connecting with the Norwich office of…read moreCompanions and Homemakers first, only because that's the company I always saw advertised on TV. How dumb of me to not take the time to find out about other companies in the home care business. After a dismal experience with Companions and Homemakers, I finally took some time to research for replacement help for my mother. From the very first phone call I could tell Golden Horizons is a quality organization. The owner, Lisa, came to meet my mother and me personally and the following day the assigned caregiver came (on a day off) to meet us. It has been a beautiful relationship from the very first day, and I can't say enough about this well-run company. Mary Anne

I absolutely love working for Golden Horizon. They truly care about their employees just as much as…read morethe clients. I have worked with multiple clients during my time at Golden Horizons and everyone has only had wonderful things to say. I highly recommend anyone looking for a rewarding career or a compassionate home health aid to try Golden Horizons.

I had the good fortune of getting to know Chip, Renewal Care's resident service labradoodle. He is…read morea gentle and empathetic soul, able to quickly bond with a full range of diverse human patients. His gregarious presence and furry touch will calm even the most stressed mind while giving him a good petting will lower blood pressure (I read the blood pressure thing in a CNN article, so it must be true!). He is the perfect assistant for helping his human caregiver colleagues form a stronger connection with their patients. Besides my rave reviews for their therapy dog, I am very impressed with Renewal Care overall. They are the first long-term care services organization in NYC dedicated to the LGBT community. That means they are especially sensitive to employing care partners who embrace each client's diversity. Heck, a good number of the employees are part of the same community, so they definitely can relate! Being somewhat of a Zen practitioner myself, I am also very intrigued by their innovative mindfulness practices approach to working with people with dementia and Alzheimer's. That is definitely not an option my grandparents had from their more traditional elder care service providers. It's never too early nor too late to benefit from being truly present.

Renewal provided care partners for my dad for three years. The care partners took good care of…read morehim, making sure his medical needs and ADL's were addressed. Renewal's administrators were great to work with, too. They really understood our family's needs.

If you want the very best care for your loved one this is the place. Had to take my husband to ER…read moreat white plains hospital and the doctors and nurses there said they examined him from head to foot and remarked at the excellent care he was getting. No marks on his body and kept very clean. I love that his caretakers treat him as their own. The administration staff listen to you and find solutions s for their care challenges. Can't rave enough about this place

Bitter disappointment! Definitely has changed over the past few years. Care for patients is almost…read morenegligible. Staff was fired several times for lack of care. Seem to care more about their bottom line than patients. Do not recommend at all!

Home Health care outstanding nurse went above and beyond!!!! PT also great paid attention to needs…read morethis group highly recommended.

Our nurse Chris Kirby was amazing! She was caring, informative and comforting in every way she…read morecould be. She was professional and we loved her visits, not just for her care but also for her smile. We looked forward to all of her visits ! Chris does her job but also makes you feel like family which during hard times dealing with illness makes everything so much easier to deal with. She is a true asset to your circle of care.