I bought a secondhand Z1000 motorcycle in 2023. I am a motorcycle enthusiast but not a mechanic- I…read moretrust repairs to people who do this for a living. I am also a firm believer in supporting local businesses, so I brought my Kawasaki to Powerhouse. I requested a tune-up, air filter, and oil change. Aside from the fee, I left a tip hoping to establish a good connection with the owner. One year later, in April 2024, I brought my motorcycle again to Frank for oil, filter change, and tune-up. One month after the "service", the mirror needed to be replaced, and a minor oil leak, as per Frank, required fixing. After a couple of days, I picked up my bike. Frank told me: "You would not believe how dirty the oil was"! I replied, "Frank, do you keep records of what you do? I paid you to change the oil less than one month ago." I got on the motorcycle to go home. After one mile or so, the hot oil busted out of the engine and started to splatter all over. I quickly returned to the shop. Needless to say, I was angered by the events. Without commenting, I left the motorcycle with Frank. A couple of days later, Frank called asking me to pick up the motorcycle. He was irritated that I could not pick up the vehicle that very day. During our tense conversation, Frank tried BLAMING ME for his botched "repairs" and his evident neglect. He also said that he "would not charge me this time." I mean, how much more arrogant can one be? At the end of the exchange, I gave him a piece of my mind, and he apologized. Fast forward three months, I took the motorcycle to a trusted mechanic in another state. It turned out that the air filter, for which I paid twice, was never changed. The filter that we took out was at least 10 years old. I doubt that the oil was ever changed because it was as dirty as can be. This story is very troubling and should serve as a warning to Frank's future customers. I was not only cheated but literally, my life was endangered because Frank didn't care to take the vehicle for a test ride before giving it back to me. I have photographs and videos to back up my claims. I hope you are reading this, Frank. I told you I was a photographer. You should have been careful, not to mention honest with me.

Very happy with the dyno service @ Powerhouse Motorcycles. Frank is an awesome guy, knows his trade…read morevery well. I love my 2010 Kawasaki Z1000 bike after re-tune at Powerhouse Motorcycles, getting better mileage, runs smoother and more predictable now and finally no more occasional popping sounds on deceleration! Very quick service, took him only 2.5 hours from start to finish to re-tune PCV module on dyno while I was waiting in lounge area. Definitely recommending to my motorcycle friends, will come back!

I have had four bikes worked on here and It has always been a pleasure. I like the personal feel…read moreyou get when you go to South Shore Cycle. The parts you want are ordered promptly and you know exactly when they arrive. Terry can get you ANYTHING you need for your bike, including older makes and models. There are many shops that I have patronized in the past that will forget to call you when parts arrive or your bike is ready because they're too busy -this does not happen at South Shore Cycles. Its a smaller shop, but it has a family feel to it.

every time I've had my bike there everything was done right my bike flies. The tunes were good and…read moreeverything done on time. John Gallagher

Very good mechanic I recommend 10000% I've been talking my…read morebike there since I bought it and I always pick it up more happier

Won't bring my Bike to anyone but Jack. Behind his house and in his garages, is an honest and…read morequalified young mechanic. Won't sell ya what you don't need and he will troubleshoot and fix just about anything. He ain't the cheapest, but he is the best.

Dropped a quad off for a brake change only to be charged $700 with the brakes not bled, the brake…read morehandle literally came all the way back when trying to stop and it wouldn't stop. Was told they were bled and also the brake fluid i dropped off was kept because it was clearly not used. Not to mention almost every lug nut was loose on the tires.