What a phenomenal experience with East Coast Custom Golf Carts! In this day and age of online sites that are cheaper than a traditional shop, I'm so glad I didn't go that route this time. Any business can perform great when everything is perfect. However, when's the last time a larger online business called you immediately when they noticed an issue? Well, that's what Denise did as soon as she seen that one of my parts ordered was discontinued - this was my fault as it was listed as discontinued on their website. They didn't just send an email or text, they picked up the phone, called, apologized and asked if there was anything they could do to supplement the discontinued item. Then when I received my remaining items in the order and there was a small issue, I emailed them - after business hours - and first thing the next morning I didn't get an emailed response I got a direct call from the owner with not just an apology, but an immediate solution to the issue. So go ahead and save $5 bucks on that next order. Then spend the next 3 hrs. of your life either on hold or endless emails only to not get a positive solution to your issue. It was nice dealing with a business putting the customer first via real human interaction. I will definitely use https://www.eccarts.com/ for my future purchases when possible. Thank you again East Coast Custom Golf Carts and I hope your business continues to grow, but never loses the human connection! read more