I had a good experience a few years ago, but I do not know if this location is still open. Their…read morephone number no longer is connected, and the store always seems dark.

I am a previous employee... I strongly urge all customers to read this!…read moreThe owner Jeremy Fields, screwed me pretty badly. He NEVER provided a single pay stubs, and he NEVER SUPPLIED A W2! I had to file an amended return and now am staring at the possibility of BANKRUPTCY because he failed to provide any financial documentation. I contacted him many times to no avail. Do not patronize this business! SAME WITH PAMPERED PET! (He owns all Dog Spaw and pampered pet locations) The owner is not a nice man and does not give a second thought about financially ruining someone.

Awesome customer service and was able to get my dog's nails trimmed pretty easily. A lot of other…read moreplaces don't ever answer their phone.

I didn't realize how long my little dog's nails had gotten and I needed a quick cut. I called…read morearound and everyone was booked or closed. I stumbled across Soggy Doggy and was delighted to hear they stay open till 8:00 during the week and that nail trims can be taken as walk-ins. My little dog was so scared but Audra and Johanna took such good care of her and did a fabulous job! I will definitely be back!

We loved Jackie and developed a relationship w her and then no one would call me back. For months…read moreI tried. Which made me super sad. But I think it showed my business wasn't important. I pretty much assumed they closed or didn't want to do my dogs grooms anymore.

I am a previous employee... I strongly urge all customers to read this!…read moreThe owner Jeremy Fields, screwed me pretty badly. He NEVER provided a single pay stubs, and he NEVER SUPPLIED A W2! I had to file an amended return and now am staring at the possibility of BANKRUPTCY because he failed to provide any financial documentation. I contacted him many times to no avail. Do not patronize this business! SAME WITH Dog Spaw! (He owns all Dog Spaw and pampered pet locations) The owner is not a nice man and does not give a second thought about financially ruining someone.

We have been taking our dog to Green Dog Grooming for a few years. Recently, he left with a…read moreterrible haircut and nicks and cuts. The groomer claimed that because the do was matted, he scratched himself and hence the nicks. What doesn't add up is that even the tip of his tail was bruised after the haircut. When we reached out back to the groomers, all we got was justification as to why it was none of their fault. See the previous before and after pictures, and you be the judge.

I picked up my cat after spending 5 hours at the groomers. I spent $90 for a bath, trim and…read moregrooming. I went home and saw that Edgar was greasie to the touch, loose hair, unbathed and umcombed.

Elaina's passion for animals is evident in her enthusiasm and care for pets. My dogs have been…read moregroomed by Elaina for the past 9 years. I know Jack and Cali will be loved on, talked to, and look great after their visit with Elaina. One of my dogs, Cali, has hip problems and Elaina makes sure Cali is comfortable and takes her hips into consideration when grooming her. I highly recommend Elaina and Mobile Mongrels to anyone looking for a careful, caring, passionate and skilled groomer

Elaina has been cutting my Pomeranian's hair for the last year. Her prices are competitive and she…read moreoffers the options of picking up and dropping off my dog, Tum Tum, from my house which is extremely convenient with my hectic schedule. I've asked for cuts ranging from a lion cut to just a simple trim and all have exceeded expectations. Elaina does the extra things like texting me pictures of Tum Tum and providing me with updates on how he's doing throughout the day. She is prompt, professional and simply amazing with dogs. She is someone that truly cares for and loves your little one!

Love the dog wash but sad that it's closed for construction. Can't wait for the new area to be…read morefinished! Everyone is always very friendly and the dog park in the front is a nice feature!

My dog has been a customer here for food and vet care since he was a puppy, so I trusted them to…read moregroom him for the first time. While the groom itself looked fine, my dog was cut near his private area and this was not disclosed to me. My dog is very reactive -- there is no way this injury went unnoticed. The groomers requested I bring him in so the vet can take a look at th grooming injury and for me to be eligible for a refund. He was prescribed both a topical and oral antibiotic that he needs to be on for 2 weeks. This was presented as them "making it right," even though the visit was necessary solely due to their mistake. When I requested my refund, I was initially offered only $20 on a $140 grooming bill. After insisting, they agreed to a full refund -- and then immediately removed me as a client, meaning I now must also find a new vet as well. There was no empathy, accountability, or concern shown for my dog's wellbeing. Since the incident, my dog has been uncomfortable, wearing a cone, refusing to use the bathroom, and barely eating. I've had to rearrange my schedule and miss work to care for him. Mistakes happen. But how a business responds to them matters -- and this response was unacceptable.

Took my sweet girl in here to get her nails cut she was yipping and barking at everything that…read moremoved when we first went in because she gets over excited. Yes I know there is such thing as dog training She is doing what dogs are supposed to do dark. So always seems to smell Alittle better after coming here but she always smells like horse poop since it is her favorite thing to roll in.

The award for worst pet store of the year goes to Petco in Covington Washington. This pet store is…read moreso horrible it is as if the store's goal is to win the aforementioned. The fish department has dead floating fish in many tanks. And the fish tank has invasive snails in the majority of the tanks which can carry bacterial and fungal diseases. Once the general manager bagged snails for my adult daughter. She said, she didn't know if one snail was dead, so she would throw it in for free. We purchased two Oscar fished at this store. One died on the way home which is a ten-minute drive. The other fish died a day later. The fish was covered upon death in a bacterial infection called cotton rot. Prior to this incident we purchased two Axolotls. The first after the store received and inadequately housed the endangered species for the first time in plant tank. Both axolotls were not doing well. The axolotls seemed in shock and under nourished. The creatures need to be kept in low light at low temperatures on a specific diet. Multiple store staff stated that Petco sent them with a box of rocks. We, my family decided to adopt the healthiest of the two. After a week the little guy doubled in size and was stable. However, the one at Petco was barely moving. I had visited the store three times for supplies. I thought I might be able to help the remaining creature. She was too far gone and died a day later. I returned and spoke to the general manager. Her response shocked me. She said, "Well that escalated fast, were did that all come from? I have tons of experience. In know everything about pets. My dad owns a pet store. I grew up around pets. I know exactly what I am doing." No resolution or solution was found. Later I called and spoke to Scott another manager. I also addressed the fact that Petco also has tarantulas and Toads in a display right up by the registers that people can bump into and knock over. They are being advertised as desk pets or last-minute items. Scott refunded the money for the axolotl. Today we took another pet for vaccinations at the Petco clinic. We were turned away because we were 2 minutes late. When we arrived, no vet was present and the other staff was packing up the supplies. The Petco clinic manager stared at use instead of speaking to us for two minutes. Usually, the vaccination clinic runs late. When we have brought our pets previously, we have waited in line twenty to thirty minutes past our scheduled appointment. Thus, two minutes seems weird to be turned away. We have been long term customers of this Petco. This Petco is a lawsuit waiting to happen. I have been in the store getting supplies when a shift leader assisting me has been called to the grooming salon because of a medical emergency. What kind of medical emergency happens during a grooming? Did they clip a dog's nails to short? Even their dog trainers are bad about customer service. I was in line one day and one owner was not keeping her dog away from another. One dog nipped another. A dog trainer came up and chewed out the owner for ten minutes. Incredibly stupid to keep a dog demonstrating aggression inside the store. For my family, today was a deal breaker it's not worth it and we are done with Petco. Not only are the prices hire they don't know anything about customer service. We will gladly make the longer drive to other options.