I can't express enough how grateful I am to have such a professional and courteous maintenance crew…read moreto interact with at The Elliot of Mukilteo Apts. THEY ARE EFFICIENT AND SUPER FAST PROBLEM SOLVERS, SPECIFICALLY KEVIN! Most things run rather smoothly in the apartment and on the grounds but when I or another tenant has a need they get it solved right away. I had put in an online maintenance request to fix a dryer and Kevin replaced it within the same time frame! While he was working, like most all us tenants do we ask about something else needing fixing and he readily replaced a bent wire fixing my stopper on my bathroom sink so it could drain properly. That's a 2 for 1 lol. Kevin is probably one of the main reasons I wish to remain living at The Elliot because I've known him to be great in identifying, diagnosing, repairing and resolving all problems while ensuring that they are in good working condition and stay fixed! Kevin has also helped me personally in that when he's working and sees me driving or walking by he makes a point to say hi, offer short, friendly conversation and if I'm stressing he reminds me to take care of myself and not sweat the small stuff. Needless to say when I see him, I'm reminded to relax and smile and that makes living at The Elliot more than an apartment but a home. Thanks, Kevin and the rest of the crew Levye and Brad, you guys ROCK!!

This is a mixed review. I like living here, the maintenance team is *absolutely fantastic*, and…read moreit's a nice place - but it's expensive, and the rent hikes are brutal (like just under the legal limit). They also won't ease up on them - even after multiple calls, discussions of market prices, and a genuine plea for fairness. The only option is to wait until there's no time to decide whether you want to move before you get another lease offer. Ultimately - that's the real test. If you can't afford a 10% increase after the first or second year, it might not be worth it. And they have a persistent issue with mice! Over a year of finding mouse droppings in my oven drawer and counter tops - the maintenance team has gone above and beyond to try and fix it, but it's clearly a facility-wide issue. Again, shotout to Gary and his team for maintenance.

Very unprofessional, I've had multiple issues living in the resident for the past two years. My…read moreparking spot was given away due to the error of the apartment complex while I'm still paying $100 per month for a reserved space. The police have been called several times to this complex for shooting, DV and theft. Cars are broken into in front of the building without any video surveillance and packages have been stolen. They had a prostitute living on the 2nd floor, and harassing neighbors until so many people complained and the police were called. When we renewed our lease we were told we would get a renewal bonus but we even had a hard time with that as well. I WOULD NOT RECOMMEND LIVING HERE!!!!!

Disappointing!!…read more Utility costs too high! Electricity regularly double what other apartments and housed in the area charged. Overcharged for parking and don't have enough parking spaces for guests. Inconsiderate of tenants when scheduling/performing maintenance.

I needed temporary housing for myself and my cats when I moved in from out of state, until I found…read morea house to purchase. * Great view of the Sound, Navy base, Olympics and sunsets, at least from my west facing 4th-floor apartment. * Very pet friendly, but all the pets are non-obtrusive, and you only see/hear them in the lobby or elevators. Yes, there is a pet deposit required. They have a person available who walks dogs. * Friendly and helpful staff. I rented sight-unseen from out of state, and told them that I would need immediate access to the apartment to let two travel weary cats out of their carriers as quickly as possible. They let me get everything set up for the pets and THEN we dealt with the paperwork. They also accommodated my receiving large packages during my stay. * I found a house quicker than expected and moved out after only 4 months. They were very accommodating about pro-rating my unit. * The studio was about 650sf, but it had a ton of storage: I was able to move a packed SUV and a rental trailer's worth of stuff into it and could hardly tell. Two large closets and five storage bins, plus many cabinets in the kitchen area. * Washer and drier in the apartment. * Full bathroom with shower and tub. * Convenient to downtown, and of course right next to the library. I found I was able to conduct almost all of my business, except grocery shopping, on foot. * Yes, they are a bit more expensive then other apartments I saw advertised, but only about $100-200/month more than apartments with Yelp descriptions saying "needles and broken bottles in hallways", "my car keeps getting broken into", etc. * Secure underground parking available, and they provide carts to move your stuff up and down. * Regularly maintained and very clean. * Free access to a rooftop patio/BBQ on the next building over. * Gigabit internet service available (something very hard to get anywhere else in the city). The only negatives: * There are only two elevators, which seem to run pretty slowly. * They are going to be somewhat more expensive than other locations. * Six month lease minimum.

Clean, well-organized and maintained apartments. Professionally facilitated on interior and…read moreexterior. Welcoming environment with respectful tenants. The courtyard area is always neat and reasonably quiet.

One of the best apartments in Everett. Like side views, family and pet friendly. Features:…read moreOn Lake Views Playground/Picnic Area Deck/Patio Washer/Dryer Extra Storage Sprawling Grounds Near Shopping On Bus Line

I have lived here for a couple of years now and I feel at home. The management has been very…read morehelpful to me to make the transition of moving smooth. The maintenance man Andri is very polite and responsive to any repairs that are needed.

My daughter lived in these apartments for 6 months…read more Leases are only 6 months long. We all know what happens when leases re-new. Rent is raised (rent was increased and parking was going to be an additional $50 a month). Heritage Manor does not offer an auto-pay option so a check or money order needs to be mailed for the rent. Money orders, stamps and envelopes cost money and time. Get with the times Heritage Manor and set up auto-pay. My daughter lived in apartment 20 (650 sq. ft.) for $950 a month. I did like that all the apartments were enclosed. Great security feature for single women. My daughter's apartment came with one assigned free parking spot. Renter's insurance is mandatory. Heritage Manor offers zero amenities. On-site coin operated washer and dryers are available. Units do not offer a dishwasher or microwave. Heritage Manor is very old and the units show it. Heritage Manor returned the full $500 refundable security deposit within a timely manner. Overall, there are better apartments in Everett for the same price with full amenities.

It is a historic building with a little charm to it. However, too much to improve on. Starting with…read morethe smell of mold in my kitchen under the cabinet ( water heater unfortunately is in the kitchen) also my L shaped kitchen is so tiny I can only open the fridge 1/2 way which has been more of a nuisance than I anticipated. Also, there has been a lot of police activity coming in because of fights (broken window in one incident). Management changed 3 times in 6 months. Another big issue is not enough washers/dryers in shared laundry room. Only 2 washers and dryers to share with 22 units! You also have to pay to do your laundry. Most tenants are pleasant and I think the bad ones have moved on thankfully. A positive is the units have good storage with big closets. I believe the rent is way to high for what we get.

I moved to this complex a few years ago because my previous apartment management wouldn't respond…read moreto identified issues - that is NOT the case with this apartment complex management - they've consistently responded to and supported all my (sometimes urgent) requests. There's always something that happens either in our personal lives that impacts our day-to-day living and in a complex this large - the Leasing Office, Management and Maintenance Personnel recognize that. In my recent situation, the Leasing Office urgently needed some insurance information and three (3) people at my work place decided to quit - on the same day. That meant I was juggling a lot of extra email accounts and phones. In the end - the Leasing Office/Management Team worked directly with my insurance company to get what was needed - which was appreciated. Most importantly, the Team in the Leasing Office called me back, confirming that everything was resolved - which was also appreciated - as I really didn't need "one more thing" to worry about given the situation. Since moving here, everyone I've worked with at Merrill Creek - Leasing and Maintenance - have been courteous, honest, kind and professional. Life can get a little crazy sometimes; having consistency and stability when it comes to dealing with your 'home' , the place where you 'live', is important... this group has provided that for me.

Leasing office staff are super helpful, experienced, knowledgeable and go out of their way to make…read moreliving here at Millington enjoyable and safe. The property is well maintained, safe, has a great layout and offers all the amenities. The apartments are huge for the price. Crown molding, 9 foot ceilings, lots of storage/closet space, quiet and very comfortable. Best apartment complex I have ever lived in.

I really enjoyed living here. Moving cause of work. If it wasn't for that I would resign my lease…read morewith them. The manager is really nice and helpful. The maintenance staff is quick with repairs. I would highly recommend.

Lived here for a little over a year. We moved from out of state and couldn't do a walk through…read morebefore hand. I was told there was an elevator. However, there's only an elevator in building a and we were about to lease from building b. When I told the Leasing assistant manager, he responded to me. Oh, there is an elevator it's just not in this building.... Joy because I just like riding them up and down not to use them to get back-and-forth to my apartment. Awesome. Come on buddy do better. The whole apartment was disgusting. I can do better patchwork myself just on the fans dirt still on the kitchen counters and in the refrigerator. Disgusting The leasing manager was horrible. Thankfully, both of these people moved on to other places and there was a new manager. This new manager I actually liked however, she left by the time we move. The maintenance man Juan is amazing my son absolutely loves him and always gets a big smile whenever he's around. He really cares about this place and the people living there. Now the reason why there's one star. The week we turned in our notice to leave someone tried to break into my car. that same night someone else's car was broken into and another car was stolen. I went ahead and told the office to add that time the district manager was there she responded to me. Oh, you need to call the cops. Yes I'm aware that I just wanted to let you know what was going on. She then said oh you need to call the cops like I can't do anything for you I don't care that that happened. Not to mention all the drug addicts that are coming in and out of there. There's also a homeless person sleeping in the elevator at the time it was cold outside, so I understand why he was there, but still he was able to get into the apartments and found a nice place to sleep. There is another one that I saw when I went to take my dog out he was standing in the corner talking to himself and since I had the dog, I wasn't that worried about it. I had my hood on when I walked out the door, and I saw they took it off to make sure that I could see what he was doing only to find him right next to me. The man then took a couple steps back. walked past him and walked very fast and I almost ran into the apartment and shut the door. There's always something going on. I found out later that someone on the same floor as me is a sex offender who isn't register it sure if they are still there.

So far we've been living here for about 5-6 months. We love our place! It's spacious, it's nice,…read moreand perfect for us. However the paint job is terrible, the kitchen cabinets and bathroom cabinets are patched up in order to fix removed paint, the carpet wasn't new when we moved in, part of it was already torn, but that wasn't hard to deal with, whereas the guy at the office is very unprofessional. We had told him that we wanted to move to a closer assigned parking spot since it has been vacant since we moved in and nobody has parked in it, we have 2 children under 2 and walking a far distant from our apartment to the car in the rain and cold is a recipe for illness, anyways, we had asked him, he said he'll let us know. Little did we know we informed him of an empty spot, and the next day there was a car parked there. Its very unprofessional. The car parked didn't even have the parking permit with the spot number until 2 days after it's been parked there. We've been eyeing that parking spot for a long time and finally built the courage to request it from them and this is what we get? Shows how much they value their renters.

Me and my finacé did a self guided tour for these apartments. The N building hallway and stairs…read moresmelled like body odor and mold.Also by the end of tour, we were covered in fleas. Absolutely disgusting. We are not sure where the fleas came from but we suspect that it was from that hallway. Not sure how the residents can live in this kind of environment but if you are looking to move in here, I would not recommend it.

A shout out to Chris, thank you so much for being the person that you are and for taking care of…read moreour needs my husband and I. Thank you for fixing our stove, our power switches, and today our dryer issue. I really appreciate all your professionalism. Thank you MrAudi for being such a joy to me every time I see you. Always goes above and beyond to help me with my garbage when I'm heading there. Thank you again guys for making me feel like I'm at home.

Update! Just moved out and we're only getting $54 back from our deposit after being there for 1…read moreyear and 2 months. Hire your own cleaners and carpet cleaning before moving out because you'll get charged almost $400 for that alone.

Not too bad of a place to live in, appartment are very spacious, unique architecture, high…read moreceilings, close to downtown Everett, hallway floors are very beautiful, double paned windows, has laundry room, storage rooms ( first come first serve ) and really helpful & friendly management. Cons: laundry Machines are not that good and litter is not picked up and hallway walls need painting. Other than that Colby Appartments is a great place to live. FyI, rent is around $945.00 a month.