great service, with no wait times and convenient location! The price wasn't the worst either.read more

When this car wash opened last summer, it advertised a free car wash promotion, which drew me in…read more Upon arrival, I was told I could either receive a free wash that day or pay $10 for unlimited washes for approximately one week. I agreed to the $10 short-term option only. I was then asked whether I wanted to enroll in an ongoing unlimited monthly plan, which I explicitly declined. After that initial week, I did not return or use their services again. I recently discovered that I have nevertheless been charged $35 per month for the past six months. I brought this to management's attention and requested a refund. They refused, asserting that I authorized a subscription, despite their own records confirming that I have not used the service since the initial promotional period. These charges were unauthorized, and I am concerned that other customers may be experiencing similar billing practices without their knowledge.

Self car wash? I do this…read more Radio up and my doors opens, I take my time to get my baby sqwueaky clean. They have super vacuums with air fresheners and a pressure cleaner for the exterior of the car. They do provide a change machine as well as others for a leather wipe down and a cloth for $1.. Sometimes I leave my car at a carwash and sometimes I like to do it myself. Either which way, here is where I come.

Plenty of water pressure. A little trash but not too bad. Place is hidden behind Exxon station. Lot…read moreis very small so don't take a trailer In there.

Yelp lists Jack's In and Out Mart in my search for 24-hour pharmacies. But when I tried to get my…read moreprescription filled there the lady said, "sir, this is a gas station." It's a nice gas station but a lousy pharmacy.

I only stopped here because the gas is cheap and it's on my way home. The black lady on second…read moreshift is so rude and unprofessional. She drives the white truck. She's not just rude to me. She's rude to everybody. I've been in there several times and every time you go in there, she's just mean and nasty. I just hate going in there because of her the owner should know how she treat his customers. I'm sure she's running people away and he's losing business because of her.

BJ's gas station is conveniently located by the road. However, it is not straight forward to go…read morefrom BJ's Wholesale to BJ's Gas. I've drive by Kohl's side to get to the gas station couple times without thinking and faced with grass area where I had to drive around to get to the gas pumps. I haven't had to wait more than few minutes (like Costco gas stations *ahem*), and it's always a quick visit. Now for the cons: Unlike some other newer BJ's gas stations that easily read the BJ's app for membership verification, this one has "older" gas pumps and they don't scan the app very well. So you have to use a physical card to scan it at the pumps. Not a big deal, but it is annoying. The drive out of the gas station has pretty low visibility due to overgrown bushes and trees. I wish the shopping center tends to those to make the driver's visibility to be better. It's very hard to see if any cars are coming from the left side of the gas station when you are driving out from the gas station into the road. I typically step on my gas pretty hard to get out of the station.

It would be nice to not see over flowing trash cans. Do people really have that much trash!!!…read moreI would like to see BJ's offer a top tier fuel.

These folks are so kind! They inspected my car while I was at lunch and brought it around when I…read morearrived. They even helped me with my walker--and always help me when the tire light comes on. Highly recommend.

OK I am totally negligent for not posting this review sooner, they are absolutely hands-down the…read morebest and most affordable car care place in the city, and I've got proof! My son's car had a radiator issue and we initially got it diagnosed it a Firestone. The diagnosis alone was $137, and the total amount for the work to fix a cracked radiator connection was going to be roughly $730. I called Pep Boys and they were $670, I called the dealership and they were the absolute worst at $1200, and I called Chapel Hill Tire and they were gonna be in the $700 range as well. The total cost for East Franklin was $487. That might not sound like a huge difference but they were the most honest and real. EVERY single other place said that you had to do a "radiator flush" alongside the repair for ~$130-150, but that just means they empty old fluid and fill it up with fresh fluid. East Franklin car center was direct and they said you don't need that because whenever you fix the radiator if it dumps out all the fluid so there's no extra charge it's just part of putting it all back together to put in new fluid. I was actually shocked that there was such a gap between every other traditional car care place and East Franklin. Even though (because they're so busy) you normally have to schedule your repair a couple of days in advance, I would not even think to go to any one of those others ever again, ever, after this experience. And simple story too is that you really have to call around because there are a lot of arbitrary charges that just get thrown into the mix that you don't need to pay to get something fixed!

Went here for the first time and I was surprised to see 1 of the gasoline tank workers take a…read morepicture of me with his phone without my consent. He said I went the "wrong way" but there's no clear indication or barrier before I reached this side of the station. The plus side is that the Premium gas was significantly cheaper but the card machine wasn't able to read my Costco membership card. I had to scan the QR code from the Costco app. When I was about to leave, the other worker told me to turn my car around instead of going straight in order to exit the area. How was I supposed to know the pathing here when there are no clear indication? This is just poorly-managed station, just like its associated warehouse in this particular location.

Although Costco is Self Service, the Quality is still amazing! The value is perfect and if you did…read morerequire assistance, it would be provided for no extra fee.

First time since they changed owners and I'm not one for change. You now stay in the car through…read morethe wash but when you get the full service you get out prior the interior clean. It looks like they have new tools to work on the cars which may make the cars cleaner. The woman who is the cashier explains it all. You can no longer play with Cash however tips are only accepted in cash. The young men are polite and friendly as you navigate the outdoor part as well. Thy really take their time to make sure your car is clean. You can also purchase monthly plans which is a bonus.

My entire dash was scratched up by the equipment that they used to clean it. I won't be going back.read more

I purchased a monthly plan on Apr 24; as of 5/10, they haven't added my license plate to the…read moresystem. I've texted the number provided by the attendant to no avail. No response. Please get with it!! Attendant very nice though. He does start the wash for me.

Don't waste your time or money. The quality of this carwash has gone down dramatically. The free…read morevacuums don't work at all!