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    Heroes Car Wash

    3.9 (35 reviews)
    Open 8:00 am - 7:00 pm

    Services - Heroes Car Wash

    Car wash

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    Cindy G.

    Came here on a Saturday afternoon and the place is very busy. We decided to purchase the $30 a month unlimited service. The website is easy to use and you can cancel at any time. Nice supply of towels, window cleaner, odor reducer, and interior cleaner. Vacuums are pretty strong and there is a nice mat washing station as well.

    We were provided with adequate advanced notice of these changes, but they could have used pricing as a tool to control customer volume.

    This location has high quality facilities and the staff definitely have a hustle and you can tell they're selective about who they hire (in a good way). I've been coming to this location for about a year. Unfortunately, this business seems to be the latest casualty of the hordes of people moving here and flooding the area. Finding a vacuum station after your wash on the weekends is getting harder and harder. The attention paid to pre-rinsing the windows by the tunnel attendant seems like it's dwindling a bit, because there's just SO many cars they have to get to. Also, they're now raising prices. I have been bringing up how it's getting more and more crowded to each of the gate attendants and warning them that they need to start increasing rates for new members to control volume and preserve the experience. To charge the original members that helped build the business feels a bit like a slap in the face to those of us that have been here with them since they opened their doors at this location. If you work M-F and plan on being able to find a car detailing stall after you wash so you can vacuum and clean your vehicle's interior, just do yourself a favor and plan on taking some PTO to come get your car washed during the week, because it ain't happening on a weekend.

    Car wash tire shine splattered all over door panels!

    Generally, everything is fine except when you go through, they put wax on your tires and a splatter all over your freshly cleaned car not good at all very frustrating. I won't go back and can't honestly give a good review, especially for the price they charge.

    Tire shine
    Nerissa W.

    Figured I'll try this new location that was a pervious old school car wash. And let me say that this is totally automated even the tire shine. Also this is a longer car wash than the other ones, so I feel like the car is really cleaned. Don't forget to hit up the complementary cleaners to your right after you exit the wash. It's even an air sprayer for those crumbs that's in the nooks and crannies. Of course it rained right after I finished but that gives me a reason to come back!

    Car Wash Tunnel

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    1 month ago

    great customer service Having an account makes so much sense. Much cheaper. Good but quick quality wash all the time.

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    3 months ago

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    1 year ago

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    1 year ago

    Amazing service , the suction of the vacuum is amazing, left my car soo cleann! Definitely recommend!

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    2 years ago

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    3 years ago

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    3 years ago

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    1 year ago

    This is an excellent business! Very professional service! Kind employees! I highly recommend this car washing service.

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    1 year ago

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    2 years ago

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    2 years ago

    Excellent car wash. Well organized and well stocked with everything needed for finishing touches... windex, rags, etc.

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    2 years ago

    The staff is very nice and very helpful. And have high quality car wash services. Loved it

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    Review Highlights - Heroes Car Wash

    meant to write this a while ago but a month ago they helped me get paint off of my car and were super helpful in making sure it did no damage to my car.

    Mentioned in 3 reviews

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    Tidal Wave Auto Spa

    Tidal Wave Auto Spa

    (54 reviews)

    outstanding customer service. I visited Tidal Wave Apex yesterday for a wash. We had just had a…read moreweek in Florida and I wanted to get the car washed and vacuumed. I went through the wash and was vacuuming when the manager stopped by my car. He saw bug stains on my car grille and bumper and aplogized that his crew/process did not address all the bug stains. He had me pull around, where he addressed the stains manually and put my car back through the wash with an 'upgraded' service (I bought a 'value' wash). Great experience!

    I recently went to this location to get my vehicle washed. My car was brand new--less than two days…read moreold. I simply wanted to remove some pollen and rain, but I instantly regretted the decision. Honestly, I would have been better off leaving the car dirty. After going through the wash, my vehicle's paint was scratched and damaged. Keep in mind, this is a brand-new vehicle. I called the number provided and was told to return to the site and ask for Dan. I did that and completed a damage report, but instead of addressing the issue, I was told that my car already had "random scratches all over it." That explanation is unacceptable. The scratches were clearly caused by the car wash equipment. Other customers have reported similar issues, which raises serious concerns about the condition of the machinery being used. What's even more disappointing than the damage itself is the lack of accountability and poor customer service. Rather than taking responsibility or properly investigating the issue, the situation was dismissed.

    Whistle Express Car Wash - Scratches

    Whistle Express Car Wash

    (22 reviews)

    What a find! Thanks to other reviewers, I visited this location. It was as they said.. drive…read morearound to back to enter carwash first. This includes free use of vacuum. And yes, even an air blower for those difficult areas and window cleaner with rag. I wasn't certain if you could just do ONE wash cause everywhere I saw "club member" so I was a bit apprehensive. An attendant must have seen my confusion and came out to help. She guided me through the onscreen menu and then I entered the tunnel carwash. Exactly as advertised for just washing and very affordable. I live in North Raleigh and am hoping for a location here.

    We have been to this car wash a few times with no issue. However, on January 5, we visited and paid…read morefor our usual car wash. After coming out, I found that the car wash had left significant scratches on the passenger side of the hood continuing towards the passenger door. Another gentleman had the same scratches in a similar place on his car, and he also went through a similar experience as I lay out in this review. I immediately alerted the staff on site. They had 2 teenagers working who could not have cared less. After about 40 minutes, we finally got a manager on the phone, who had us fill out a form to report the damage. I submitted the form and emailed it to the manager. Within a week, I obtained an estimate to fix the damage for about $500. I provided that by email to the manager. What followed was the most unprofessional series of events I've ever experienced. The manager essentially ghosted me. No response after multiple emails. No follow up from corporate. I waited until today to attempt to receive a response, but I'm fed up with waiting and am posting this review in hopes that Whistle Express corporate steps in to make this right. Do not take your car to this car wash. If their wash damages your car, you will never hear from them again in getting the damage fixed.

    Heroes Car Wash - carwash - Updated May 2026

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