I read all of the positive reviews, but did not have a good experience. The woman who answers the…read morephone is very professional. I had problems with bottles with cracks/leaks, a rusty old water cooler, and ultimately woke up to find a 4 gallon puddle of water on my wood floor around my cooler. When I called to ask that they pick up their equipment and bottles, I was told by the nice woman who answers the phone that my account was up-to-date as of December, and would be closed. I was surprised to see today that I had been billed for January, as well as Feb/March/April 2025 in advance for terminating my contract early. Not exactly the kind of customer service that deserves my business.

Shawon did an amazing job. He is just so pleasent and friendly and I highly recommend him. Awesome…read moreservice. Thank you and Thank you.

I have had water service from Culligan for a few years now and their service is top notch. James…read morewho provides our service is polite, helpful and sometimes has to ring our doorbell as we have forgotten to put out our bottles. We have had service from another competitor that advertises through Costco, and we had nothing but problems with them. We still love Costco though! In any case, I recommend Culligan to all my friends who are interested in water service!

I would not generally recommend this company based on my experience. There appears to be a notable…read moregap between how the company presents itself and my experience as an employee/customer. The work environment did not feel particularly professional, and respect for individuals did not appear to be a consistent priority. I observed aspects of internal operations that raised concerns for me; however, I am unable to share specifics due to confidentiality considerations. These experiences influenced my overall perception of the company. If you are considering working with or engaging with this company, I recommend conducting thorough independent research, reviewing available feedback, and asking detailed questions in advance. In my view, transparency, professionalism, and respect are important, and my experience did not fully reflect those values.

Had some problems with our unit. Purologix got it fixed even after I thought it was still not…read moreworking correctly. They continued to come out and test the unit and explained everything, cleaned it, refilled it and reset the schedule for optimal results. These are great people with a great business. I can highly recommend them. The unit itself is the best on the market so don't hesitate to call them.

I like the equipment I like the way it fits my house. Russ was good with helping determine that…read moreit's reliable. Water is great. This is the second day. I've been waiting for a callback from a missed service call I'm about done with these people. Ironically, I saw a LinkedIn ad for a dispatcher I think they need more than a dispatcher. They need more techs. I am not calling them again it's likely that I may replace this equipment with someone else that understands the concept of missing a customers schedule and how important following up is. UPDATE The service outage was an anomaly. Several individuals were ill and couldn't be at work and one person could not successfully juggle everything. I received a call today. We've set up an appointment. I understand what went wrong maybe I overreacted a bit, but it was so different than my prior service experiences. I thought something had gone downhill permanently, but it looks like I was wrong.

Want someone that truly understands water? A company that picks up the phone and can explain their…read morerecommended solution, in detail, for the particular needs of your home and family. Stuart of Exquisite Air & Water is who you want to hire! We have used Exquisite Air & Water in two of our homes now. Our first home in Pittsboro on city water. Stuart came out, tested the water and his great understudy, Jeremy, installed a RO system under our kitchen sink and ran a RO line to our fridge. Our second home (Durham) is were his expertise shined! When we moved into our 25+ yr old home we got 3 quotes as we needed a new well pump, well tank, RO and softener (VERY hard water). We learned the hard way by going with a company that could "do it all" (with good reviews) as Stuart doesn't do wells and our choice turned into a nightmare. The newly installed softener head broke 3 x's thus causing a sulfur smell in our water as the lack of backwash contaminated the lines. Said company chlorinated and even replaced the softener fully, but could not remedy the smell. (Note: smell occurred only after softener head broke.) The kitchen RO tank was also not holding as much water as it could have and lacked pressure. New well pump fried as they forgot to ground it at the head. Back and forth and months of frustration we finally called Exquisite Air & Water for help. Stuart and I had many emails and phone calls determining how to proceed. His patience and knowledge a gift as we were distraught going through what I just mentioned. Under Stuart's discretion, kind and patient Jeremy placed a new easy to use softener system, carbon filter, and big blue pre-filter in. They even got our RO system to hold more water in the RO tank and have a more powerful stream at the sink. How we wish we would have gone with Exquisite Air & Water from the start! Fair pricing. Highly recommend!

We had a Pelican/Pentair system installed yesterday. Jeremy, the tech showed up on time with a…read moremask and was very professional and efficient. He had a helper, Noah, I think. Both of them did a great job and were very polite and respectful. They arrived when they said they would and finished in a fair amount of time. We are very pleased with Exquisite Air and Water Service and would highly recommend them. Their techs and service are outstanding. I know my profile says SanFrancisco CA, but I live in Fuquay Varina, NC

Jake was thorough in replacing our annual water filter service. He is very knowledgeable and…read moreengaged - he cares about his work. Would definitely recommend him.

Honestly, I was not happy with the way these guys conducted business. We asked for service and…read morewhat we got was a Water Test and a sales pitch for a new system. They then proceeded to charge us $200. When asked about the charge, he said they had to put trucks on the road. $200? For essentially nothing. I still need service. So while your mileage may vary, my personal experience was not good and I would not recommend them to anyone.

I called and cleaning was performed the same day. Service was performed well and extras were added…read more( sidewalk). It was good service for fee paid.

They are out of business and never referred us to someone to maintain out water filtration system.read more

Been using The Water Specialist for years to service my filtration system. Always punctual and…read moreefficient. Excellent, knowledgeable technicians, particularly Randy, who provides extra level of knowledge and professionalism! Highly recommend!

I called to see if they could give me an estimate on a well issue. Luis came out and he told me…read morewhat he thought most likely the problem was and gave what I thought was a fair estimate for the work. He had the parts on his truck and had us up and running in less than an hour. His repair worked like a charm and my wife and I could not be more pleased. We would not hesitate to use them in the future.

Mechanical Solutions - 2/16/2023…read more My daughter purchased a house that had a water treatment system already installed in the crawl space. A seal broke on the system, so we called the company whose card was on the system. That company did not have records of the system and was not interested in making the repair. Mechanical Solutions to the rescue! Brian evaluated the system and informed us of multiple issues that he suggested for correction. Brian took the time to explain all parts, problems, and solutions for the system. The Mechanical Solution team were wonderful to work with, competent, and professional. We will trust this team to perform the annual maintenance so Andrea will continue to have quality water from the well. Thank you for the spending the time to share your knowledge. Andrea and Amanda (mom)

OMGosh, Bryan came out, fairly priced my water systems needs quickly. Once in his schedule, his…read morecrew was efficient and tidy. The follow-up results were just as promised. I'd HIGHLY recommend Water Guru to anyone with water problems. Dawn Proctor / Timberlake NC

Awesome service! A couple different people recommended this company when I experienced problems…read morewith my water. I spoke with Scott on the phone while I was away from the house and he went right over, fixed the problem, and left me the bill. He kept in touch from beginning to end. I will definitely keep contact information for Reece Pump Service! Thanks so much!

Nicest guys you'll ever meet. They called me back quickly, asked some questions, and came by soon…read moreafter. They fixed the problem in under an hour, didn't try to upsell me on anything, and charged what I believe is a reasonable price. I highly recommend Reece Pump Service.