I had an emergency appointment. The entire staff was helpful with me and my dog. I say me because…read moreI was a basket case. The entire staff was professional and very hands on. They made my Luna very comfortable and healed. The office was clean and smelled great. This is the best veterinarian clinic ever. Luna is feeling great thanks to everyone there. Thank you.

Ron Gruber always took the best care of my three labs. He was always there when we needed him - and…read morewe miss his vet practice since moving to Connecticut. He is very smart and very tuned into your dogs. I miss him as he truly cared about our dogs and always gave us the best and honest options. We all certainly appreciated the effort he made to sadly end our dogs lives at home where they were the most comfortable - surrounded by their brothers and sisters. We miss his caring and support since we moved. He is a one of a kind vet - as well as a good person.

Avoid this clinic. Read the reviews on google as well! They have done the same thing to two other…read moredogs like mine. I'm not letting this happen to other animals. Had an emergency while in vail! The worse experience ever! This business run and thrive only based on money no care so avoid it. I had no problem paying however: -they wanted to take Xray from the beginning -they gave us two different probiotics while I tell them my pet had been having diarrhea and vomiting a bit. -they kept wanting to get Xray and abdominal ultrasound without checking fecal first. -they had told me they have to send the fecal sample to outside lab and for testing after I kinda forced them to run it the second day. -I had to fight a lot and whole lot more ... Dear Dr. Duncan, this is not the way to treat and provide care! My problem was not money but I did not want to skip the first steps and jump into taking Xray as I had to put my little dog under! I am myself a provider this is not how you want your pets to be treated.

We felt so great taking our little guy to the Vail Valley Animal Hospital-Eagle Vail. Our boy was…read morebit by a tick and we needed to get a local vet to take a look while in Vail. Dr Tom and his staff were so amazing. They offered such great care and love for our senior fur baby. We are grateful they were able to get us an appt in the same day. Thank you Dr Tom! We enjoyed meeting you and your staff.

Highly recommend! So sweet & attentive to my dog! Have used this Vet multiple times & they always…read moretake care of us!!

Nice folks and they got me in short notice which I really appreciate but crazy prices. $118 exam…read morefee and then a failed biopsy of a growth on my dog where they didn't get enough to test anything or give me any answers and charged me $230 for that and $51 to wrap his paw in a bandage from said biopsy. Spent 400 dollars and left with not a single answer about what I went in for. Would suggest discussing pricing with people before just jumping into tests and furthermore, would deeply suggest not charging people for procedures in which you fail to yield any results.

What an absolutely wonderful experience! My little Doggo and I were in a very terrible car accident…read moreon Vail Pass and I needed to get her into the vet to make sure that she was going to be safe enough physically and mentally to fly home. They took us in with 45 minutes notice to make sure that she checked out and got her the appropriate sedatives in order for us to get home on a plane after all of the trauma we had been through. They were so nice and welcoming and the staff was absolutely as sweet as pie. As we said our goodbyes I said to them thank you and I hope I never have to see you again. But if I lived in the area they would be my first choice for veterinary services! Update! They called me a few days after they saw us- just to check in. How sweet!!!!? Love them.

Of all the different veterinarian offices I've been to, this one is by far the best. Friendly and…read morecompassionate, going above and beyond, flexible and helpful. I cannot say enough good things. I was skeptical after having several bad experiences around the valley but this is the one. I won't go anywhere else and all my pets will be going here for their needs from now on. Thank you for being awesome guys!

So worth the drive! Caring service! Great ppl!! Unlike other…read morevets in the valley. Ie APC..... They took care of our baby when she was attacked over 7 yrs ago now. Took care of the cost when she passed away. Thank you!!!

The people at Castle Peak are kind, generous of their time and compassionate. Dr. Wells…read morespecifically has been great with all three of our dogs. Most recently, we had to put down one of our dogs, rather unexpectedly, and she was so compassionate and made an unfortunate experience, something I want to share. They gave us all the options and were in support of our decision and backed it, with love and kindness. I'm taking my other two dogs back for some work and will stay here. Thank you, Holly & Ryan Beavers - locals to the valley

I did not end up using RMP because we decided to do an intensive board and train boot camp at last…read moreminute, but after several hours of research and calls with kennels throughout Summit County and Denver, and multiple calls with RMP, we would absolutely use RMP for boarding, especially challenging dogs. They seem to possess the expertise and experience, and most importantly, love, to manage difficult dogs who dont play well with others, dog and human. I know its odd to write a review without actually using RPM's facility, but i was so impressed with the time they took to educate me on their approach to dealing with difficult dogs and how devoted they are to caring for your dog like it was there own.

Not a day goes by that I don't regret bringing my dog here for boarding. I checked my dog Nirvana…read morein for boarding on February 6, 2023 in good health with no prior injuries. In the morning of February 7, 2023 I received text messages and photos of Nirvana from the manager Stacy that mentioned nothing of this injury. She said that Nirvana was doing just great via text. (see photos below) However, my dog looked very uncomfortable and now knowing that she had a torn ligament, it seems like she was not being properly cared for as the photos so her sitting in an office chair, meaning that they were having her crawl in and out of the chair while she was injured, and also putting her in a situation where she could've further injured herself. On February 8, 2023 I received a phone call from the manager Stacey, stating that Nirvana had suffered a minor sprain while boarding, and had developed a limp. Allegedly Nirvana was examined by a veterinarian Dr.Sarah Love who is their "resident" Vet (owner's wife). They advised me that the "minor injury" would heal naturally within a few weeks, and that no further care or diagnostics was deemed to be needed by Dr. Love. Nirvana's medical records prove she never had a limp/injury before this incident. Because of the dishonesty and lack of transparency about the injury in boarding, my dog did not get the proper medical care she needed in an appropriate amount of time. A few months passed and she continued to not heal, and seemed to be in pain. In autumn of 2023 I took her in for an examination from a vet in our local community of Santa Monica, CA. The staff was immediately very concerned and asking for medical records from the initial examination. I explained that no medical records were ever provided and despite making multiple phone calls to contact Rocky Mountain Pet Resort or Dr. Sarah love for medical records of the alleged exam that took place, they have refused to cooperate or provide any records. After receiving radiology in October 2023, and proper care here in California, my dog was diagnosed with a permanent ligament injury. She has been prescribed medication that she permanently hast to take that she never had to take before prior to this injury. The veterinarian made it very clear that if the injury had been properly disclosed at the time, and had been properly examined by a medical professional, that there was more that could have been done when the initial injury took place. Unfortunately, because Rocky Mountain pet resort intentionally deceived me regarding the severity of her injury neglected to provide Nirvana proper care in a timely manner in response to the injury. The injury has now become a chronic permanent injury that does not have any options as far as further surgeries or treatment. Rocky Mountain Pet Resort has been so difficult regarding the situation that they have even asked me to no longer contact them, yet they were never able to professionally respond to the situation either. They have refused any refunds for her care, and I have accumulated many medical bills for my dog since bringing her to this facility. The worst part is that my dog lives in chronic pain on a daily basis, and she is in so much pain that she does not even want to go down the stairs to use the restroom. She used to be able to enjoy her quality of life after being rescued by me and we used to be able to go on long walks around the Los Angeles Marina now she is barely able to complete a quarter mile walk around our neighborhood. She constantly is licking the injury and also this creates other concerns like she could cause an infection because she licks her self to the point where there is a open wound out of pain. Now she also has to wear an E collar often, and that is not very comfortable for her. Her life was never like this until she boarded at Rocky Mountain Pet Resort. I took ample time to disclose Nirvana's special needs due to her situation as a rescue dog. Stacey assured me that Rocky Mountain Pet Resort had the capacity to work with her as a rescue dog and handle her special accommodations that we had discussed. This injury could've been easily prevented had the boarding facility followed the appropriate care for my dog. Prior to boarding Nirvana I took the time to disclose her special needs, and it was discussed that she was from Los Angeles an unfamiliar with snow. It was also disclosed that she cannot really be around other dogs. During this conversation Stacey was provided very detailed directions to not walk her without a leash on and keep her away from other dogs. And if needed to minimize walks, and to not take her on the snow. They ignored all special care instructions & fed her food that could have triggered intestinal bleeding!

I can't say enough about Jenny and her service! I was driving through Colorado and had to place my…read moredog for a few hours so I could visit some cool places in Glenwood Springs. Jenny made this all possible. She was easy to communicate, very friendly and took such good care of my dog, including photos and text through the sitting.if you ever drive through Glenwood Springs, I need some help or want somebody trusting watching your pet dont hesitate to call Jenny!!

Jenny was incredible. I was connected with her from a friend when I needed last minute care for my…read moreolder dog while we were out of town. Jenny quickly organised a meet and greet before we left to insure comfort and a clear understanding of my dogs needs. The entire session gave me much peace knowing my best friend would be in capable hands. While away, I received updates and pictures- assurance my dog was not only well, but THRIVING! Jenny is professional, knowledgeable, detail oriented and compassionate. Highly recommended for your furry friends.