just got a ride home from you guys my driver was very nice…read moreand professional

Needed taxi from Wakefield to Stoneham after my car broke down. Tried 3 cab services [all supposed…read moreto be local]; I got "number disconnected," "leave a message," or no answer. Feeling down, I tried Town Taxi - a real person answered, knew where I was, came quickly, knew where to go.... then, TaDah, half way there, quickly drove me half way back to find my purse that got lost in the confusion.... found the purse, headed back to Stoneham - got there before the auto-dealer closed. All through, Clover was polite, accommodating, practical -- and efficient with my time and money. Call Town Taxi, ask for Clover

I had a great experience with Bob's Taxi. Quick pickup (non-peak hour) at Genesis Healthcare…read more Pleasant driver.

I was told a ten minute wait, but ended up waiting over an hour for these guys. When I called the…read morecompany to ask how much longer the cab would be, the man I spoke to was extremely rude and even hung up on me. Now I understand that things can get busy, but don't promise a person a ten minute wait when it isn't going to happen. If that is the case, they need to get more cars for their fleet. Instead, I was left stranded in the freezing cold, in an area that I was unfamiliar with. I would NEVER recommend this company to anyone.

We had ordered a car to take us out for our Wedding Anniversary. The driver arrived promptly to…read morepick us up. He was friendly and drove very safely. We had great conversations with him. He arrived 15 minutes early to pick us up. Again the drive home was wonderful. I highly recommend this service.

They don't take cards which is illegal so when you're shit out of luck stuck at Oak Grove you have…read moreno choice. They'll stop at an ATM but they don't shut off the meter.

Malden Taxi, Melrose taxi -- you have the same inhuman dispatcher for both "services", even though…read morethe phone numbers are different. If you need to be picked up somewhere and use them, you better rub a lamp and hope they decide to show up. I had to get to the airport to catch a flight and called Melrose/Malden Taxi one hour before I wanted to be picked up. (I just needed to be taken to the T from my house), to ensure I'd be picked up on time. Dispatcher said, "call back fifteen minutes before you want to get picked up." I called back 25 minutes before I needed to get picked up, because the dispatcher was so sketch. He said he'd have someone out in about 15 minutes or so. I told him I needed to catch a flight. He said, "uh-huh." After 15-20 minutes, no one came. I called the dispatcher back. He said, "um, yeah... maybe 10 or so more minutes." I told him I needed to be picked up, I had to catch a flight. He said "yeah, well, we are really busy." (At NOON on a Wednesday?") If they were so busy, why couldnt he have gotten a cab sent out if I had asked for it an hour in advance? Because he had no intention of sending a cab out in the first place, or one of the drivers didnt give two shits, or both. After 10 more minutes, I was so stressed that I was going to miss my flight. I called again and was practically in tears. It was a different dispatcher and he actually sounded like he would do something. He said that the cab was almost to my house. 10 more minutes later, the cab finally showed up. I just made my flight, but barely. I HATE this cab company - I wont ever use them or depend on them for anything.

Reserving the car service was easy and fast, the response time to my questions was very fast, and…read morethe price was the best out of all of the quotes I obtained. It was just what we needed to get our son home from a trip to Japan back to college from Logan Airport after midnight. We weren't able to make the trip to Logan to give him the ride ourselves, so we had to find a reliable and trustworthy way to get him back to campus, and I'm so glad we found Regal Coach Boston. The owner was responsive and gave his personal assurance that all would work out well, and it did. The driver contacted our son and us while he waited to meet our son at the terminal, and made it very easy to connect, even though my son's flight was delayed. We are very appreciative. We will count on this business again in the future.

Do not recommend this service, unreliable drivers. If you are trying to go to Logan you are better…read moreoff getting an uber.

My experience was A+++++ Arrived on time and very friendly…read moreand professional! Would use again and will tell anyone who needs a taxi

On the third trip scheduled to Boston Logan Airport with the Good Taxi since June, the driver…read morefailed to show up this time. I called the office at 6:15 AM (my ride was for 6 AM). No answer. I got a call back 15 minutes later and confirmed that the driver made the mistake on the pick up thinking it was 6 PM. I was already in an Uber car to the airport at a significant discount to the price fixed taxi fare. The dispatcher/owner while apologetic did not offer a free ride or other accommodation for the mistake.

I am against writing negative reviews for a local business, but I am forced…read more I used this service 3 times to go to airport. 2 times the cab doesn't show up. First time they calls me exactly at scheduled time to let me know they are not coming. I missed my flight. Second time they blame me that I did not replied to their missed call on previous day, which I never received. This time I am more prepared, I took my friends help, but hardly made it on time. I called them on my way to airport to let the owner know how bad I am feeling, they hung up on. The interesting thing is they are as expensive as airport taxi, no accountability and blames you. Hire them with a backup plan, 2 out of 3 times they failed

i needed assistance to pick up my wife at the woburn mall. I called early to schedule a pickup at…read more2:45. The guy said to call back 1/2 hour before to schedule again because they cannot schedule so early in advance. I called back at 2:15. The same guy tells me that they have nothing available. I told him that earlier he told me to call back 1/2 before, and he said he has not talked to anyone. I tried to clarify what I said. He hung up. the bottom line is these guys are rude jerks and I will never call them again.