The property I moved into was not cleaned at all. There were still pubic hair in one of the showers…read morefrom previous tenant. There were holes is the wall, and they didn't paint at all. The unit smells like pet urine, but was told pets weren't allowed. I'd love to ask the people who work from MLPM, would you move into a place in such poor shape!? Plus I was made to sign a 1 year lease, before I was allowed to do the final walkthrough. Anyone thinking of using this company to find a place, use caution. I was lied to about the carpet being cleaned as well. Overall experience would be a zero star, but I was forced to pick one to write a review.

Never had a single problem with MLPM. My rental application was easy. Initial walkthrough was easy,…read moreand when I moved out, everything was prompt. Very professional and easy to work with.

Carolyn and her son Christian really came through for us. Our home flooded on Oct. 7 th and when I…read moresearched everywhere for a temp rental while repairs being done I had no luck. Caring for a 91 Alzheimer's mother and disabled brother along with newly divorced daughter and her two children it was a definitely a challenge to say the least The Sharpes came through with a home to house 8 of us . They hooked us up with a beautiful home , sure made the disaster a lil easier to get through the months! Thank you Carolyn and Christian @ Sharp Reality in Twain Harte, Calif. We definitely would give them 5

Carolyn Is the best realtor!!!!!…read more When we thought it was going to be impossible to buy our home sonora . Carolyn worked out everything to make our dream happen. It was such a smooth process. She kept us updated on all the progress . If you are looking for the best realtor, Carolyn will make it happen. I highly recommend her and her son !!!!!!! I am looking to do more business with her on our next investment properties .

If you are reading the reviews here you will notice that most of the negative reviews are from…read morerenters...not the owners of the properties that Step Up manages. As an owner, I'm a fan of any management company that has my back and holds renters accountable for any damages done to the property as a result of their occupancy. So, if you are a renter and didn't get your entire deposit back...and feel the need to push the blame away from yourself...maybe it's time to grow up and start acting like a responsible adult. Don't like these conditions? Then go buy a property of your own and treat it however you like.

Step Up has managed my rentals for three years now and I wish I hired them sooner. They make being…read morea landlord much less stressful and they ensure everything is done by the book and in compliance with landlord/tenant laws, which is extremely important. Their amazing staff, specifically Darlene, Jamie and Davinelle are always there when any little or big issues arise. Darlene even went to court with me, fully prepared with documentations, to support my defense in an unfortunate landlord/tenant situation. I couldn't be more grateful for these ladies' ongoing support with my rental properties. It's comforting knowing I have an experienced, knowledgeable and trustworthy team to help me maintain my properties and keep my tenants happy.

Karen Fink is great at her job and gets things done! Have been here for a month and they have been…read morequick to respond with needs of my place needing higher care. Great response team! #Grateful

I have been with frontier going on 3.5 years now, and each year I've moved into a new unit on one…read moreof their properties with ease everytime. Carol is the most kind and easy person to deal with as well. Everything always moves very quick and easy AND it's all electronic now! EVEN BETTER! Karen in the office is the one who got me into my newest apartment I'm in now everything was done and ready to go within a week or less ! All the gals in the office work great as a team and I really appreciate how kind and easy everything always goes for me. THANK YOU FRONTIER AND KAREN! We really value your hard work.

This is by far the best property management I have ever dealt with . The property management is so…read moreprofessional and when something needs fixing they get it taken care of asap. Jason the property manager is so professional and polite. Since day one he has helped me with anything we needed. I definitely recommend this company when looking to rent! They do not disappoint!

Very helpful thank you Bradley for making this process as smooth as possible. This apartment I've…read morelived in for 10 plus years and it's time to move on.

SUM helped us enforce the leases and kept everything orderly around the apartment building. They…read morepay all the proceeds from each month on time, which is very important for me so I can pay the mortgage. They charge a fair price for maintenance as well, and keeps my property cash flowing.

Great staff.Helpful finding apts.for rent Claen safe housing for new residential living Well…read moremaintained properties professionally maintained landscapes Good locations for shopping and business professionals Quality rentals

Met with Suzanne Garity at 559 Main Street in Merced, CA…read more95340 16:45 hours 04/18/2025 at Rental Zebra office. I asked her if she received my email alerting of a tree damaging window and foundation at a rental property she manages. I also asked her if her flooring contractor Kevin passed my alert to her. Instead of showing appreciation she accused me of trespassing at the property's backyard which is impossible because the fence has no gate. I reminded her that's slander. Back in 2023 she accused me of trespassing and painting the neighbor's fence. I emailed her The Good Neighbor Fence Act allows me to paint my side and would not paint neighbor's side without written authorization and 50% payment. Rental Zebra is anything but black and white should rebrand Rental Zero.

Rental zebra is insultingly inhuman. this operation is a cash grab designed to prey on individuals…read morewho live in low-income small apartments. they took over an apartment I moved into about a week after I moved in, the point of contact I was given has literally never responded to a single attempt at contact, and all my work orders get closed without anything being done. the multiple wasp nests outside my unit, and the holes in my window screens are especially frustrating. on top of that, they installed washing machines that are controlled by smart phones that are more expensive than the coin op ones they had before, and just don't work. like I had to start going to a Laundromat across town because I can't do laundry on site anymore. if be surprised if the replies to reviews in this yelp page are even real people, it's probably a script or AI. I'm leaving as soon as my lease is up, and unless you have no other options, I would look elsewhere. this company is greedy, predatory, and lazy. It reeks of private equity and upper management who've never worked a day in their lives. Our onsite manager is a different story, he does everything he can to help us with the resources he is given. Rental zebra just hates him and all their tenants so they don't give him the resources necessary to do his job in a meaningful way.

Had to leave our beautiful rental in Pioneer due to our commute to jobs in Sacramento. Becky and…read moreher team made it so easy to work with...from the time we moved in to the time we had to leave. Their response times to the renters are quick, professional and eager to help. Payments are easy as it's all through a portal but if you have any issues, they arranged an appointment around my schedule face to face in the office. If I was the owner, I'd appreciate them just as much as they thoroughly screen tenants and are always on top of maintenance issue to help make sure the property is taken care of. Moving out was easy as the team worked with my work schedule for the last walk out. Handing over the keys was simple and they were fair and quick on refunding my deposit funds after thorough cleaning and minor issues were addressed. They told you exactly what was needed which is much easier than guessing. If we didn't work so far away, we definitely would've stayed.

From the owner: Commercial and residential income property owners can get hands-on, expert management of their…read moreinvestments from SRES. We are aware that every owner has diverse needs and goals when looking for a quality property manager to partner with. Our Company's guiding principle is to "treat your investment like it was our own." We take a personalized approach to property rentals. We work closely with future tenants to understand their needs and preferences. When it comes to finding your new rental home, we are here to help every step of the way.