Called for sales and service and nobody calls back. Have tried multiple times and left multiple…read moremessages. It's been over a week. Would love to spend my hard earned money on their product and services, but apparently they aren't interested. Customer service is poor. Would be nice to get a return call. Maybe the Canal site has closed or gone out of business???

From the owner: At Kinetico, we specialize in providing premium water treatment solutions that enhance the quality…read moreof your water. Since 1970, we’ve been at the forefront of innovation, offering reliable and cutting-edge water softeners, drinking water systems, and whole-house treatment systems—all designed and proudly made in the USA in Newbury, Ohio. We believe every home deserves clean, pure water. That’s why we offer complimentary in-home water tests, allowing us to assess your water quality and recommend personalized solutions that will solve your water issues for years to come. Whether you’re tackling hard water, odor, or contaminants like PFAS, our custom water treatment solutions give you peace of mind, knowing that your water is in the best hands.

While Dale works on all types of well pumps, he is one of the few that will work on a jet pump. I…read morecalled him about a leak near mine and he was able to come out the same day. He presented all my options. Gave me his suggestions, when asked. And had me fixed up on Monday. (He even offered to work on Saturday if the leak got worse.) I found Dale to be prompt, fair and willing to share a wealth of knowledge. I fully recommend giving him a call for your well pump needs.

My well water stopped working on a Sunday afternoon. I was so very worried about how to get it…read morefixed as I had no water and had to work the next day. I searched for plumbers but regular plumbers don't fix well pumps but one plumber said I needed to search for well pump repair. So I did and I was lucky to have found Dale, the owner. He answered my call right away and came over, found the problem and fixed it right away. It was an electrical problem with the pressure pump ($50) inside the house and not the pump outside ($2500). I was so happy. Then he turned the water back on and immediately the pump blew spewing water into my basement! He was quick to turn the water back off. He turned the 20 year old pump over and noticed a hole that had been a time bomb waiting to flood my basement. Dale told me that he had a pressure pump at his shop and could go get me one and replace it tonight. So, 45 minutes later he returned with a brand new pump and had it installed with the water on to the house in 20 minutes!! I am so grateful that I found this man!! He only charged me for the pump and his regular service fee. He didn't gouge me for coming out on a Sunday either!! I would highly recommend Scheidegger's Pump Service for ANY water well issue you may have!!!

We purchased a water treatment system with an additional filter for drinking water. We also have…read morebeen praying additional for maintaining service. Whenever my wife or I called for service we are told that we need to do the service ourselves. When the service manager got on the phone and I was talking he said "let me stop you " ! In all my years as a service manager I have never responded to a customer with "LET ME STOP YOU "! This person must not know how to respond to a paying customer that has a issue. I called the man office to speak with the top manager Tom but was diverted to someone else. I guess he didn't think it concern him. Very unhappy customer!!!

Wow, when I called, I was frantic! I'm a teacher and school starts for me next week. My electric…read moreplug for my unit melted due to a really hot light bulb (long story). Culligan worked with me and sent a man named Rick. He was great, explained what he was going to do help me, and explained further how the unit works. He replaced the plug and secured it so it wouldn't melt again! Rick was very professional. Before he left, he checked my cold and hot water to see if the unit was working properly. Thanks Culligan and thanks Rick.

I went with leaf home water because of the professionalism of the sales. The installers did not…read moredisappoint either. The system is removing the toxins and hardness in my entire house!!. This is amazing because here in TX we do not have good water. Looking forward to working with them again on my other property

This has to be the worst company I have ever dealt with! I've been trying for three days to get my…read moreannual filter change scheduled and haven't heard back on my calls, or emails. I thought about connecting with the CEO Jenifer Common on LinkedIn to see if I can get any help that way!?!?!? Stay away from this company!

Do not use this company!! I hired them (Antonio) to install a drain vent. The repair leaked…read moreimmediately. He came back to "fix" it, but once again, it leaked. He did not check his work and charged me $470 for under an hour of service. When I asked for an invoice, I did not receive one. When I questioned if he was licensed, he told me he had a law degree. The list goes on... DO NOT HIRE!!!

I needed my water heater repaired for my property while I was out of town. I got a fair estimate…read moreand within a few hours the water heater that I thought was going to need to be replaced all together only needed a repair. The technician was honest and upfront with what actually needed done. He even sent me pictures of his finished work! I really appreciated being kept informed and not being over charged! That's rare nowadays.

They should change the no button to hell no! Destroyed my pipes and made my problem even biggerread more

From the owner: Roto-Rooter is Open, Fully Staffed, and Ready to Help 24/7. Our plumbers are dependable, fast, and…read morefriendly. Call Now! When homeowners & businesses in Lancaster, OH need a plumber near them, they call Roto-Rooter. We are available 24 hours a day, 7 days a week. Offering emergency plumbing services and drain cleaning solutions, without an extra charge for nights, weekends or holidays.