We bought a Breville coffee pot from the Sur La Table in West Palm Beach earlier this week and…read moreafter putting it together, it was not functioning. My wife called Breville and they told her it was malfunctioning and to bring it back as the water didn't heat and it didn't drip. We attempted to return it to the Sur La Table in Mizner Park in Boca Raton with the original purchase receipt from West Palm Beach. The manager of the Boca Raton store, Anastasia said that since it was opened and used that she would not be able to issue a credit throughout credit card account, but could exchange it or give us an in store credit. This is contrary to what was printed on the receipt. From other stores, we have made a purchase at one store and returned it to another of their stores. Recently, we purchased something from Tommy Bahama when we were in Sarasota and was able to return it to the Tommy Bahama in the Boca Raton mall. There was no issue as we had the original receipt. Why did we get a hard time returning a defective coffee maker to another Sur La Table? We tried setting up the coffee maker but we never were able to use it as it didn't work. We now have to make another trip to West Palm Beach to return the coffee maker to the Sur La Table that we purchased it from within the 30 day return period. This is a big inconvenience to us. We will be telling our friends and neighbors about this experience at the Boca Raton Sur La Table. We no longer will shop at Sur La Table.

Bought the coffee pot two days ago & it doesn't work. I saw two YouTube videos, put the coffee pot…read moretogether, called Breville and was told that it was malfunctioning to bring it back. The water never heated and it didn't drip, I put coffee in the basket, but I didn't use it to make coffee because I couldn't ! Near this Sur La Table & dragged it here. Anastasia, the manager said that since it was opened & used they can't give me money back on my credit card. They would give me a gift card or an exchange. I argued with her that I couldn't use it that if I could've used it, I would've kept it. Anastasia, the manager went through every item and checked the serial numbers with the numbers on the box and then had real difficulty putting it all back together again. Now that I understand Sur La Table does not take defective items back with the receipt in the original packaging two days after purchase - I WILl NOT SHOP HERE Again!!!! I have spread the word and told my friends and neighbors on next-door! It's a shame I love to cook, and I was a regular with this being my go to store!

This store reminds of the general stores you would find in a corner of an Asian country...selling…read moreeverything from kitchen stuff to car care stuff....it is located inside the Festival Flea Market in Coconut Creek, near where Sample Road intersects the Florida Turnpike. I was looking for a side window car shade, so I asked the Indian gentleman if he had any, within a minute he came back with a shade visor, but it was for the windshield not for the side windows..... The store is very crowded...when I arrived, there was a rope in the front of the booth, so I asked my question from this side of the rope, and the gentleman looked for the item on the other side....I was there when they opened, so I don't know if that's the way he runs the business or if he would take the rope down..... Besides kitchen gadgets, they have souvenirs, live "money plants", collapsable shopping carts, stove coil elements, cleaning products, etc..... A one stop shop for many.....

I have been coming to this vendor for over 25 years. This…read moreplace is located in Festival Flea Market Booth 3513-3519. When it comes to kitchen supplies, they have it all. Prices are excellent. Service is great. Parking is plentiful

I had just finished my Memorial Day shopping trip and I needed to buy time as my family finished…read moretheir shopping. I came into this store to look around because it was next door to the Bass store I just finished my shopping in. I was curious to see what was sold in this store. Store is full of small kitchen appliances of all kinds, air fryers, blenders, slow cookers, choppers, coffee and espresso makers, anything kitchen you can find here. They also seem to have some good sales on occasion, the weekend I went they had an ice cream maker in some 20-30% markdown. If you need kitchen appliances and want to buy them in person, this may be a good place for you to visit.

This place is a hidden gem. I just recently moved to Flordia with a super tight budget and have…read morebeen penny pinching. I was walking around the outlet with my friend while he was clothe shopping when I stumbled upon this store since it had "10%" off on the door. First off, they have name-brand products that are the lowest I've seen since I've been here. I don't know how they do it, but they do it, and I'm glad. You could literally stock your entire kitchen with the tools you needed for under 100$, and feel rich because of the quality of the items. They have a bunch of unique tools that you thought you'd never need but want. It's been a while since I've praised a store and told them "This store is great"

Great experience at The World of Cutlery last week. Stopped…read morein to have 4 knives sharpened and to look for a couple more. The sharpener wasn't in but they sharpened and shipped them to me for an additional $10.00 and it saved me a trip back. Had them in 2 days. I also was able to compare the different brands and get a good feel for each so was able to buy with confidence and had the assistance of a friendly and knowledgeable salesperson. And with the discount they were about the same cost as Amazon with personalized service. Wouldn't hesitate to go back and in fact, I look forward to it. Highly recommended.

Amazing service, the knife sharpening is outstanding, second to none…read more The service is fast, and the customer approach is fantastic, friendly, knowledgeable. I highly recommend The World of Cutlery. A+++

Beautiful items on sale from Memorial Day. I didn't leave empty-handed. The curled bowls and…read morematching vases are perfect. Le Cruset lasts forever they are perfect. Steve was friendly and helpful, he helped me find green pieces that match my set.

The store is amazing. I walked in and I was greeted promptly by a nice woman and unfortunately I…read morecan't remember her name. I showed her the Le Creuset set that I was gifted and told her I needed items to go with this, but that were not in the gift. They have a huge selection here and she helped me pick items that complimented the 11 piece gift set that I was given. I believe it was 35% off when I went but everything is always on sale and they have different promotions at different different times throughout the year. And their sales section is also I believe up to 45% off. Super friendly staff, coupled with great items, great pricing, and great value make this year go to store

What a fun experience! I booked the Italian Romance cooking class to get inspired and learn how to…read moremake some delicious meals, and it exceeded my expectations. The class was engaging and informative. All of the ingredients are provided, and the chef walks you through each step, making everything easy to follow. Best of all, you get to enjoy the meal at the end and connect with the other guests. They also offered a discount if we decided to purchase any items from the store that night.

Awful experience. I will never shop here again. They refused…read moreto accept the return of a completely unopened, factory-sealed $30 bottle of balsamic vinegar simply because it's considered a "food item." The only indication of this policy was in the fine print on the receipt, which I didn't notice until after the purchase. The bottle was imported from Italy, has never been opened, and is still in its original sealed condition. Refusing a return under these circumstances is ridiculous. Very disappointing customer service, and I won't be coming back.

Had them come to my house to install a custom breakfast nook and pantry. Most of the contact was…read morevia email. I sent a picture of what I wanted and was provided a price. They were very efficient with responses and very clear and up front with pricing. I went into the showroom to purchase the cabinets and the sale rep was very friendly. There was some miscommunication on some materials ordered, but I received a clear explanation of what I needed and why. This is a family owned company and you can tell they take pride in what they sell. The installers were on time and very clean. It's not often you find people that install and clean up after! I'm happy I gave them a try! Will definitely use again when I'm ready to remodel