I WOULD NEVER TAKE OUR CLOTHES HERE AGAIN!!!!!!! They have no customer service. They ruined my husband 501 jeans. We try to communicate with them regarding the problem and got a bunch of runarounds. They lost a loyal customer. NEVER AGAIN read more

Mario and Sarah took very good care of me! There was a time discrepancy and both of them figured it out quickly and fixed the issue in less than 5 minutes! Much love you guys and keep spreading that positivity! read more

horrible customers service. evening worker always had an attitude. lost a long time customer because of her.

If you care about your clothes, DO NOT TAKE THEM TO EAGLE CLEANERS! I dropped off 2 simple items to be cleaned. One item (a sweater) had a makeup stain, on the upper arm of the sweater, which I pointed out. And the young lady at the desk, if I would like to have that stain pre-treated for an extra $3.00, to which I replied "yes". First off, why is there an additional charge for a service that you are already providing "cleaning services". Guess what? When I picked up the sweater, the stain was still there. Mind you, when I dropped these items off, I had a bad feeling about this place! Went back today to show them the stain and ask for refund of my $3.00 pre-treat charge and immediately this desk clerk went to the back and out comes a man that states in essence, "this is the best I can do, and I cannot give your money back. They also have a posting in the store, stating that they only give credits, which gave me a pause. I will never use there services again! They're cheap for a reason and I choose quality of pricing. The young lady at the desk has a horrible attitude and needs some training in customer service. I agree wholeheartedly with Lisa J's review from 2022. And if neatness means anything to you, just look around the joint, when you walk in and that's just the kind of service you will be receiving. read more

I just had the WORST CUSTOMER SERVICE EVER!!!! Upon picking up my clothes I noticed that 3 of my shirts and 1 pair of pants did not have HEAVY STARCH. The manager (daughter of owner) proceeded to tell me that my items could NOT hold HEAVY STARCH. I explained to her that I always get HEAVY STARCH IN THESE ITEMS. After I expressed that prior to NEW MANAGEMENT, I never had a problem with my clothes. She told me that she would REDO my clothes and try to correct the problem........BUT she also told me DONT COME BACK. I asked her to repeat what she just said and she added DONT COME BACK because I'm not going to argue with you. I never raised my voice with this young lady, I simply stated the FACTS, I WAS NOT PLEASED WITH MY CLOTHES. So BEWARE if you're not pleased with your clothes it will be considered ARGUING/ confrontational when you express how you feel. I think it's very UNFORTUNATE when you have the title MANAGER and you clearly need to be MANAGED! I will NOT be going back after I pickup the REDO, also I forgot to mention I ask for PRE TREAT ON COLLARS of my shirt and the stains were still visibly on the collar. PATRONIZE AT YOUR OWN RISK! read more

They always take great care of my clothing. Service with a smile.

I have been living here in Houston now for over a year and have tried a couple of the other local cleaners. All of who have washed my jeans instead of following my instructions and dry cleaning them. Eagle cleaners has been the only consistent cleaners I have found that actually follows your directions. The pricing is great also I normally would get charged about $80-$100 for the same amount of clothes that I take over there all the time and their prices are almost half of that. So if you're looking for a great cleaners with excellent service I recommend eagle cleaners you won't be disappointed Lawrence B read more

Great job. Dropped off on the way to work. Picked up on the way home. The people are super nice too!

First and last time using Eagle cleaners dropped my clothes off Friday and picked up Saturday when I got there to pick up clothes looked like there were four hangers hanging in the bag of clothes so I thought all my items where there and so did the lady that handed me my stuff . So I got home and then later realized that I was missing an article of clothing called but they were closed already didn't have a choice to call back until I came back back from a trip over seas I finally made it back home from my trip which was on a Wednesday called eagle cleaners to see if maybe my shorts got misplaced but instead I get a rude woman on the phone telling me that they double check everything before it's given to customer that I need to double check in my car and house which I did several times to to be sure on my end instead of eagle cleaners employee arguing with me over the phone telling me to look in my car she should have just said let me know double check here to make sure they were not misplaced or something but no she kept arguing with me very unprofessional and rude i stayed quit on the phone to let her finish talking/ raising her voice at me then I hear her in Spanish saying look she hung on me giggling which I didn't then she hung up on me so finally I get another call back from the rude lady at eagle cleaners saying that they have found my shorts they fell behind some boxes on the floor all this could have been avoided if she would have just went to go double check like they claim they do. I understand things happen but don't sit there and argue with the customers to go and check your car and house cause they don't have them there at the cleaners very rude. Never again will I use eagle cleaners read more