Had some work done at service and they got me in and out two times for maintenance, Krista in the…read moreoffice was helpful and patient. Also a mechanic fixed my parking break for free after when I came right back to setup another appointment. Great overall experience.

I didn't even want to give 1 star after dealing with the store manager that was very rude to me. We…read morenoticed in our paperwork they sold us a gps for our son's dirt bike that was never installed a year later. The manger proceeds to then tell me that I am stupid and to look on the battery knowing this bike does not have a battery. Then he asks to allow him to install one now. To give a short story on this my husband is not a bike guy or car guy. He didn't realize that we were charged until now when we got the paperwork out to look for something and realized we were charged and never received any gps device. Do not buy from this place or if you do check what they are charging you so you don't get ripped off. Very rude manager that called me names. This is not professional.

Avoid this dealership. Though the sales team was helpful, all of the negative experiences came from…read morethe owner. I was told to complete the financing paperwork at the local credit union, as they would be closing before the dealership that day. After I drove 500 miles, I arrived to find the deal had changed when the owner removed my state's tax benefits from my trade offer. As the agreement had already been financed, I was hard-pressed to argue now. I told my salesperson to have the car "road trip ready," specifically instructing them to make sure the tires were inflated to the proper levels and to change the oil if needed. Then, I had the car inspected at a nearby dealership (a certified manufacturer dealership) the day before purchase. Due to time (not mileage), the car needed an oil change per the inspection, but this information was intentionally withheld. I was only made aware of the recommendation after I had to contact the inspection team, as an engine light came on 400 miles into my drive home. As such, it was not listed on the buyer's order. When I asked for reimbursement for the overdue oil change, I was denied. The salesperson apologized as the owner refused to oblige. After some failed attempts, I went through the BBB. After some additional back-and-forth, the owner then offered to reimburse half the cost of the oil change in exchange for my removing my negative review on CarFax and signing away my rights to write any further negative reviews on any other platform. I reserved my rights and said I hoped for full reimbursement so I could add something positive to my reviews. He then shut down all communication through the BBB. I have attached a screenshot of his offer on my google review as I could not add it here. He said my CarFax review was "derogatory," but I encourage you to read it for yourself on CarFax.

When I tried to sell my truck locally online it took weeks before I realized I needed help. David…read morefound a buyer and sold my truck for a great price. He lifted a burden from me, he did all of the work & got the job done. He even arranged to have the truck detailed and have some minor cosmetic flaws remedied. Let David do it for you; he is networked, efficient & personable. He also has a lovely selection of luxury vehicles for sale, I plan to buy my next one here.

We went twice already to service our Subaru. Today, especially, we got five star customer service…read morefrom Billy Swinvell who was very kind, calm, profesional and patient and general great customer service from the rest of the staff. Billy took the time to bring the mechanic all the way to the front lobby area to talk to us. The bathrooms were really clean and were stocked with paper towels, toilet paper, nice soap and sanitizer like God intended. The only thing we thought it was a bit off was that the nice guy who sells accessories and it's in charge of explaining how your Subaru works, told us he had to run to lunch in the middle of our conversation. We wanted to get a few accessories - not a big deal - ended up just getting all weather mats with Billy but to the other guy: you DON'T tell a nice customer in the middle of a conversation that you have to go to lunch. It's ok! Again, no big deal and he was really nice but come on :-) thanks Proctor Subaru! We will definitely be back Thanks

Billy and Michael always go above and beyond. Have been a customer since 2012 and they have been…read moreconsistently courteous and helpful. Any time I have been in a crunch, the proctor Subaru team have been there to give advice or send someone to help. Love my Subaru and the team that supports me and my car.

My Gem Mazda experience was great all the way around. My salesman Trey is a good guy who did not…read moreput any pressure on us, and was extremely knowledgeable about the car I was looking at. Scott, the sales manager made sure we got the car we wanted for a good price. This was the best car-buying experience I have ever had!

Typical used car salesman experience. I'm 71 , sold my truck myself in Panama City fl... looking…read morefor an economy car so I could afford to go see my granddaughter in Atlanta more often. Trey lured me over there, 100 miles away, to see a cute Elantra.... He said it was a great car in good condition. He sent me 3 videos, it looked good. I got my friend to drive me over there and when I see the car, it has a horrible paint job covered in oxidation and the inside smells extremely strongly of cigarette smoke and had a cigarette burn in the driver seat. I was flabbergasted because I had already given them a $500 deposit... My friend had something pressing and had to leave so there I am in Tallahassee with very limited funds truthfully they did offer to give me my deposit back, but it would have meant starting all over and renting a car and I'm not well and I was struggling and I just bought it. It's horrible looking and I'm embarrassed to drive it but I will until I can save up enough money to have it painted I would not trust this dealership and would not recommend it to any friends or family. It wasn't exactly bait and switch, but I think he could've told me that it really needed a paint job and that it did not smell good at all before I traveled 100 miles to see it. I paid too much for it , another stupid decision on my part. Oh well . Just beware, they do not care about your best interest.

Great people. They went above and beyond for us after we had a flat on our motorcycle!! I highly…read morerecommend!! Kasey was the best!!

On my way to Daytona Bike Week, my recently "refreshed" S&S engine from Ramjet in Phoenix froze a…read morelifter. The rally was only a day away, the shop was full and I showed up without an appointment. James and the crew had my scoot on the lift and turning wrenches in 15 minutes. They worked tirelessly in an effort to get me to the event I'd dreamed of attending for most of my life. That's when we found hundreds of large metal shavings left inside the engine, from the rip-offs at Ramjet. The repairs included tearing the engine down several times, and flushing and digging out the large shavings. Work on my bike never stopped, until it was rolling again. James let me camp in his yard and treated me as an old friend for the 2 weeks it took to finish the repairs. They searched the entire country to find replacement cams, lifters and high flow oil pump to get my baby back on the road....DURING COVID! I don't possess the words needed to speak as highly as they deserve. My deepest thanks, gentlemen.

I didn't realize a VW dealership could service my Audi A4, but when I looked up on Audi's website…read morefor my nearest dealer, Capital Volkswagen came up as an official Audi authorized service point and they did a great job. They treated my car like it was their own. Great to have this option without driving to another city. If you own an Audi in Tallahassee, you need to know about this place.

I've been here 3 times in the last 3 weeks and it's taken 2 hours every time. No matter if it was…read morean oil change, wiper switch, or the time when they had me sit around and wait and then go oh wait.. we don't have that part here, we'll have to order it. There is never any updates on your car unless you go and walk up there yourself, and don't even think about having any plans later on in the day. When I went for my oil change, the person holding my keys "forgot" that my car was ready and it sat outside waiting for 15-20 mins on top of my already long wait. Customer service sucks unless you want a pack of peanut butter crackers and a small water bottle.

I live 1300 miles away from A2Z Auto Repair, and they take care of my daughter and her car like…read morefamily. She's a junior at FSU, and drives home and forth each year. A2Z are good mechanics -- they know how to identify root causes to issues and differentiate between "must repair / likely to break down" and "repair needed soon / okay to defer". It's a high mileage car that needs to last a few more years, and they have been excellent partners in achieving this goal with us.

Real honest,genuine, helpful, and hardworking individuals. They solved my mechanical problems in a…read morejiffy. Shoutout to Yusef who assessed the problem and fixed it in no time. If you ever have trouble with your vehicle make sure to pass by them, they will get you right!