My recent customer service experience with Red Hills Powersports in Tallahassee FL. I must admit I…read morewas pleasantly surprised, some might even say shocked at the level of service I received. The Service Dept. was able to service my bike and leave it running in tip top operating condition, just in time to enjoy this Fall weather. My bike sat for a year and a half in my garage needless to say the fuel system became an issue. After discussing my situation with Cody the Store Manager we were able to get my bike there and they started on the repairs, a week later my bike was ready Just purring like a kitten. Adam the service Advisor recommended some additional repairs which at the time I could not afford, although I did let him know I would try and get the issue resolved sooner than later. I am seriously considering trading my bike in on a newer one perhaps a 2018 Indian Scout Bobber? Still trying to negotiate with Cody a mutually agreed upon deal. Cody is very appreciative of former, retired and Active Duty Military members and is willing to squeeze blood out of a turnip if he has to, to win your business. I am waiting to see if we can shake hands on a great deal for both of us. In the event that we can't, I still want to praise his management style and most of all, his willingness to go above and beyond the required due diligence in customer service. He is a very tough but fair negotiator. I recommend his shop to any of my friends and coworkers for servicing their bikes. I very much look forward to and hopefully agreeing on a deal with the store on my new bike. rider. LL

I had new tires put on my motorcycle there, shortly after picking it up experienced very bad wobble…read moreand wag from front and rear of the bike, thought I had a serious issue that could not be related to tires because they just installed them, come to find out the rear axle nut was finger tight and the rear wheel moved side to side a half an inch going down the road, I reached out to the general manager to have him show good faith and help me pay the shop that discovered the problem, he was very condescending , the amount to make it right was very minimal, and he didn't care, very lucky that I didn't get killed after they worked on it. Update on the manager's response to my review. The motorcycle had maybe 200 miles on it in 6 months since I paid Ride now powersports of Tallahassee for tires and had them install them. The bike was parked due to a problem that they created. The manager was told that if I ever saw the technician that installed my tires I would give him a piece of my mind, you twist words around you make up lies to cover the truth that work was done to my bike that could have gotten someone killed. I asked you to pay the small amount to the shop that discovered the problem and fixed it, and this would have been done and over with although I would have never came back. People trust you and put their lives in your hands when you install tires on a motorcycle, it's how you deal with the problem once it has surfaced, and you have shown exactly the kind of manager you are. This is not the only place that this is posted, I told you that when you treat people badly social media is not your friend, you run a major business in this town and this is how you treat people, lies and excuses and condescending at the same time

When I tried to sell my truck locally online it took weeks before I realized I needed help. David…read morefound a buyer and sold my truck for a great price. He lifted a burden from me, he did all of the work & got the job done. He even arranged to have the truck detailed and have some minor cosmetic flaws remedied. Let David do it for you; he is networked, efficient & personable. He also has a lovely selection of luxury vehicles for sale, I plan to buy my next one here.

Avoid this dealership. Though the sales team was helpful, all of the negative experiences came from…read morethe owner. I was told to complete the financing paperwork at the local credit union, as they would be closing before the dealership that day. After I drove 500 miles, I arrived to find the deal had changed when the owner removed my state's tax benefits from my trade offer. As the agreement had already been financed, I was hard-pressed to argue now. I told my salesperson to have the car "road trip ready," specifically instructing them to make sure the tires were inflated to the proper levels and to change the oil if needed. Then, I had the car inspected at a nearby dealership (a certified manufacturer dealership) the day before purchase. Due to time (not mileage), the car needed an oil change per the inspection, but this information was intentionally withheld. I was only made aware of the recommendation after I had to contact the inspection team, as an engine light came on 400 miles into my drive home. As such, it was not listed on the buyer's order. When I asked for reimbursement for the overdue oil change, I was denied. The salesperson apologized as the owner refused to oblige. After some failed attempts, I went through the BBB. After some additional back-and-forth, the owner then offered to reimburse half the cost of the oil change in exchange for my removing my negative review on CarFax and signing away my rights to write any further negative reviews on any other platform. I reserved my rights and said I hoped for full reimbursement so I could add something positive to my reviews. He then shut down all communication through the BBB. I have attached a screenshot of his offer on my google review as I could not add it here. He said my CarFax review was "derogatory," but I encourage you to read it for yourself on CarFax.

I live 1300 miles away from A2Z Auto Repair, and they take care of my daughter and her car like…read morefamily. She's a junior at FSU, and drives home and forth each year. A2Z are good mechanics -- they know how to identify root causes to issues and differentiate between "must repair / likely to break down" and "repair needed soon / okay to defer". It's a high mileage car that needs to last a few more years, and they have been excellent partners in achieving this goal with us.

Real honest,genuine, helpful, and hardworking individuals. They solved my mechanical problems in a…read morejiffy. Shoutout to Yusef who assessed the problem and fixed it in no time. If you ever have trouble with your vehicle make sure to pass by them, they will get you right!

On my way to Daytona Bike Week, my recently "refreshed" S&S engine from Ramjet in Phoenix froze a…read morelifter. The rally was only a day away, the shop was full and I showed up without an appointment. James and the crew had my scoot on the lift and turning wrenches in 15 minutes. They worked tirelessly in an effort to get me to the event I'd dreamed of attending for most of my life. That's when we found hundreds of large metal shavings left inside the engine, from the rip-offs at Ramjet. The repairs included tearing the engine down several times, and flushing and digging out the large shavings. Work on my bike never stopped, until it was rolling again. James let me camp in his yard and treated me as an old friend for the 2 weeks it took to finish the repairs. They searched the entire country to find replacement cams, lifters and high flow oil pump to get my baby back on the road....DURING COVID! I don't possess the words needed to speak as highly as they deserve. My deepest thanks, gentlemen.

Great people. They went above and beyond for us after we had a flat on our motorcycle!! I highly…read morerecommend!! Kasey was the best!!

As a college girl living out of state car repairs can be very intimidating to take on alone. I…read morecalled four different places for routine maintenance on my convertible and for days could not find anyone who would to help. Even called Tops of Tallahassee, a convertible specialist, who had not heard of my model vehicle and quoted over $300 (for something my dad readily does at home). Called Stadium Auto and they got me in within the hour. They let me stay while they did the maintenance for a fraction of the price in only 20 minutes. Would recommend this place to any students looking for good efficient car repairs especially on a budget! Don't even bother with the other places in town.

Patrick is the best! He has helped me out with my Jeep multiple times…read more "Patrick and his team are the best. He has helped with my daughter's Jeep on two separate occasions with immediate repair. He is very generous and very fair. It is comforting to know with our daughter so far away that there is someone like your favorite hometown mechanic in your daughter's college town." - My Dad Thank you Patrick and your team!

Incredible people! Very helpful and honest. They will never sell you anything you don't need…read more Always my first go to.

Ivan, Laura and Jose have excellent customer service and people skills and are wonderful people…read more Ivan and Jose are very knowledgeable, professional and great technicians. I took my truck in and they diagnosed it and repaired it in 2 hours. I highly, highly recommend Mighty Muffler for your vehicle exhaust needs!

My husband and I were on our way from Central Texas to Englewood Florida for vacation with friends…read morewhen our truck broke down on I-10 just west of Tallahassee. The awesome wrecker driver from Lawson's Paint and Body brought us to Powerhouse. As you can imagine,we were pretty frustrated. We were a day and a half into a long road trip, for vacation, and had no idea how serious the breakdown was. Both Jim, the owner, and Phil, the manager, went way above and beyond to make us feel comfortable and entertain us. The first thing Phil said when he introduced himself was "I want to put y'all at ease. " And he did. They have a really nice waiting room with sofas, a big screen tv, reading material, and a little kitchen.  Phil even offered -- no, almost insisted -- to bring us food from a nearby fast food place, though we declined. And the bathroom was clean and even smelled nice! Luckily, they were able to repair the truck relatively easily and quickly, just a couple of hours. They even off our transmission fluid. Importantly, they didn't have enough mechanics on duty at the time to get to us right away, but knowing that we were on the road and broken down and stuck, Jim did the repairs himself. When Phil noticed the Navy stickers on my husband's truck, they bonded over having been in the Navy at the same time, and gave us a military discount on the already VERY reasonable bill. Neither of us has EVER had such amazing service from auto repair, and we've had some great mechanics!

Attention parents who live afar with college students in Tally who are desperate to find a honest…read moreand trustworthy mechanic: This place doesn't deserve 5 stars, there should be an option for extra credit. 10/5!! Shop owners went above and beyond with one of my most valued gifts; my daughter. Took her car in for issues that we've been chasing for almost a year (at a different shop). I initially tried to give them a detailed description of all that has been done and luckily they asked to look at it with a 'fresh pair of eyes'. Much to my surprise, given the thousands of dollars I've already poured into this car, they FIXED it! Diagnostic took longer than the fix. This job required skilled and patient professionals, which is exactly what we got when we walked into this shop. Communicated with me every step of the way. Unfortunately, I handed them a half broken key fob, which I forgot to tell them. As expected it broke after a test drive. When they called to notify me of what happened, I apologized profusely as it was MY fault. Now some of you may think, oh well, the key broke while in their possession, so it's their responsibility to fix it. I couldn't disagree more, however, they still took it upon themselves to get me a new key. Their rationale - I didn't need the added headache after all the trouble this car had already caused. I didn't think it was possible, there are still some businesses out there with integrity. I wouldn't trust any other mechanic to ensure my daughter is in a safe and functional vehicle.

Import Authority is a fantastic auto repair shop for Tallahassee residents. I've brought my '02…read moreNissan XTERRA to them twice in the past year and both experiences were excellent. They listen when I describe the problems I'm experiencing and ask excellent questions. They are always very transparent about what's going on with my truck. They do charge a flat, $80 fee for inspections, but it is more than worth it. It essentially allows them to spend a couple hours on a thorough inspection and some minor tuning-up. Outside of the inspection fee, all of their work is excellently priced. They often charge less than the recommended prices for most services, and they work hard to acquire parts directly from the OEM.

I can't imagine why there aren't recent rave reviews for Import Authority other than the Yelp app…read moreis not used much anymore. Google reviews may be more up to date. But let me update now -- Import Authority has always been the best place to have your car serviced. It just gets better. As soon as your manufacture's warranty expires, get thee to the heroes at Import Authority.