These guys give world class customer service. We had no hot water and they were out here…read morein a jiffy, and fixed the problem quickly. At the same time, they noted that we had not had service on our Takagi tankless water heaters since they were installed, and they came out in two days to do the necessary maintenance required. We now have hot water and slightly higher pressure in the house. I will recommend this company to anyone and everyone.

We've had Charles out for the third time now and each time he's done an excellent job! He is…read moretimely, is fastidious and clean. All great things for a plumber. I would recommend Holloway and have you ask for Charles. You won't be disappointed.

So far I am extremely pleased with the customer service, knowledgeable and kindness. Just moved to…read moreTexas on a property with a well. The iron level is high and when I reached out to them, I had a response the next day and an appointment the following day. Marc came out and was extremely helpful. They are coming this week to installation of the Iron removal system. Hope it all goes well. The cost is reasonable so I hope the service continues to be superb.

The people at Culligan in Kerrville are some of the most friendly, customer service oriented people…read moreI have ever met. Professional and excellent service, as well! My water softener is wonderful! It has helped to alleviate that white dishwasher mineral residue, and my water heater isn't breaking every 6-8 months like it used to due to lime build up. I am sure it is also better for my hair and clothes as well! I highly recommend this place and their services!

We had the best experience with H2O! The price was under the estimate and the guys that came out to…read morethe house were so nice. Thanks so much for helping us get our hot water back!!

I purchased a water softener from them. They offered an extremely competitive price and the unit…read morein stock. Less than 4 days after I ordered it was installed and running in less than 8 hours. Great service and very honest. My invoice was $500 less than quote. Walker did not use all the components quoted, so he credited them on invoice. Not many companies would do that.

I've used Kerr Country Pump for over 25 years, and I can recommend them without reservation. They…read morehave always been very responsive and have treated me more than fairly.

Thank you Greg so much for helping us get our water back on this weekend! We appreciate you so…read moremuch! We will recommend you to our friends and famil!

New to the area, I scanned through Next Door to find a plumber or water softening filter company…read morethat was well liked. CR Water was mentioned several times. From my first call, answered by Cindi Richter, her efforts to get me on the schedule and keep me updated on exact arrival time, I sensed I had a winner of a referral. This was substantiated when co-owner/husband of Cindi, Curtis arrived to give a free assessment of existing water systems, and an accurate thorough quote for recommended needs. I went with a reverse osmosis system for under the sink and ice maker for new fridge. Curtis was very knowledgeable about area water sources and water quality. Of special note, he was able to bring the older water softener already one site to full function. Service after the sale was extremely quick and professional, too. I can recommend CR Water, because of my recent experience, without any reservations.

From the owner: We love what we do and it shows. We have been in the water conditioning business for more than 45…read moreyears and enjoy helping people solve their water conditioning needs with proficiency and dedication to quality work. All of our technicians are licensed professionals who take pride in what they do. We are available for all your water conditioning needs, from installation to service maintenance to repairs.

GREAT company to work with and right here in Johnson City, TX, Heart of the Hill Country!! Brad…read morecame to my rescue! After over 25 years being on chlorinated well water, I FINALLY have a water softener on my home! No more spots, no more water filters on faucets or counter, no more lugging bottles of water, even laundry is brighter and showers are nicer! Surely is saving on soap!!! It's just amazing how we've changed water heaters, faucets, waterlines and etc. every few years after fighting the lime buildup. Even though I've filtered drinking water at the faucet and/or with counter pitcher filters, the new whole house system has greatly improved the taste of our water. This is simply the best home improvement made in years!!! Give them a call and see what Wendell's Soft Water Solutions can do for you! Highly recommend!!!

From the owner: We Specialize in providing homes and businesses with the best possible water, for drinking, for…read moreyour skin, for your appliance's.

I was looking for water softening to be installed in my house and was completely confused by all…read morethe options. UV light? Carbon Filter? Reverse Osmosis? Say what? Jason was very responsive and very patient with all my questions and indecisiveness and walked me through all my questions and even made some calls to help me decide what I really needed vs. nice to haves. Installation was pretty quick and easy and we did have one issue post installation that was fixed right away. I would not hesitate to do business with South Texas Water solutions. The pricing was fair, the team is responsive, and I live my new system!

The cost was competitive. The install was punctual,…read morecompleted quickly and everything works exactly as it should. Very important, there were no high pressure sales pitches or gimmicky antics. Just call them and see what you think!

I highly recommend this company. I was a little hesitant about getting the system but they had a…read moregreat representative that came out to my home and explain the benefits of every system they offer. What I like about them is that they weren't trying to tell what they wanted me to get. They analyzed my home and explained all the systems that would work for my home and I selected the system I wanted. The staff is very professional and patient. The installation workers were friendly and knowledgeable. They were extremely careful with my expensive landscaping. The water is awesome!!! I have been longing for a system in my home and I'm glad I went with Kinetico. I recommend them to anyone who values quality and great customer service. Thank you

We bought a home with a 5-year old Kinetico water softener. The water in the house would come out…read morefrothy and SUPER salty. We had Kinetico come and service it. They said that the issue was that we needed to replace the PRV out by the street, which would cost $1,000. We had a non-Kinetico plumber come out to change out the PRV and see if he could help solve the softener issue. The first thing he pointed out was that the Kinetico filter hadn't been changed in what looked like years - yet the Kinetico service peeps had been there "servicing" the system just a few days earlier! The non-Kinetico plumber noted that he wouldn't touch a Kinetico system, but he showed us how to change the filter and charged $200 to replace the PRV. (One fifth the price of the Kinetico quote.) The PRV and filter change made no difference in the salt water issue, so we had Kinetico come out again. (Another $250 even though it was under warranty.) They came out again and replaced some small components in the system head, BUT also said that they recommend that we replace the system with one of their newer models because our warranty was about to expire AND the salt would probably return. OR add a dechlorinator, but they couldn't say if that would actually solve the problem. The new system would be ~$7,500 if we bought it before our warranty expired. It would be more expensive if we waited a month (after the expiration date). (They try to upsell on the phone and when they come out. It is a constant thing with anyone we speak to.) Three weeks later the salty water returned - extreme frothy, salty water. When taking a shower, it is as if we are bathing with ocean water. I generally wash my face afterward with bottled water to get the salt off my lips. Obviously, we can't drink the water like that. So if you crave salt water and want a softener that will last less than 5 years and want to pay $250 per service call (when under warranty) Kinetico is the choice for you. It has been a very disappointing experience. We are replacing the system with a less expensive but hopefully more reliable system.

Ty was great, I got a few quotes from other companies and he seemed the most professional and…read moregenuine, great to deal with, installation was scheduled fast and they delivered as promised. Prices are the best deal out there. Thank you!

The Water Man installed a water softener for me over two years ago. Due to my home's plumbing…read moresetup, their technicians decided to install the unit outside, fully exposed to the elements. They never warned me about the risks, recommended sheltering, or provided protective solutions. If you're reading this, take it as a huge red flag: No reputable water softener company should allow an outdoor installation in San Antonio, where extreme heat in the summer and hard freezes in the winter can destroy equipment. I didn't know better at the time, and now I'm out over $3,000. The softener has failed twice, my plumbing is completely blocked by sediment, and my foundation is shifting due to thousands of gallons of water leaking into the crawlspace on two separate occasions. The First Failure It was inevitable the system would malfunction due to weather exposure. When I reached out, The Water Man refused to take full responsibility, claiming weather damage wasn't covered under warranty. However, their technicians never told me that weather exposure would void the warranty. After some back-and-forth, they replaced the parts under warranty. They claimed the system was functioning properly, but over time, the water pressure dropped, leading to a second failure. The Second Failure Wanting to prevent further issues, I followed Ty's instructions to shelter the unit. However, Ty admitted The Water Man had no sheltering solutions. So, I hired a certified water softener company to build a proper shelter. Due to the shelter's size, the unit was moved a couple meters. After the move, the system failed again. This time, when I contacted The Water Man, Ty refused to investigate, claiming that since another company had made the "alterations" for the shelter, they were no longer responsible. Summary of Failures: 1 They installed the system outside without warning me of the risks. 2 When it failed due to weather, they blamed me for not sheltering it, even though they never told me it needed shelter. 3 When I followed Ty's instructions to shelter the system, he admitted The Water Man had no solutions to offer. 4 When I hired a third-party company to build a shelter and the system failed again, they claimed the warranty was voided due to third-party work. The Water Man's Own Warranty Proves My Point Their warranty clearly states: "Any equipment installed outdoors must be protected from extreme sun/heat, freezing temperatures, fire, lightning, flooding, or wind." But when their technicians installed my unit, they: Never required sheltering Never warned me that weather exposure would void the warranty Never provided any protection solutions When the system failed for a second time, they cited another clause: "Any work performed on Water Treatment Equipment not performed by The Water Man may void any warranties." But Ty instructed me to shelter the system and admitted they couldn't do it. The Result: My plumbing is now completely blocked by sediment, leaving me with no water access and facing thousands of dollars in plumbing repairs. The faulty system also leaked thousands of gallons of water into the crawlspace, causing my pier and beam foundation to settle. This company will likely respond by claiming I was "warned" about third-party work. The reality is: I had to coordinate repairs with sheltering installation, as the warranty required it to be sheltered immediately. They were aware I was using a third-party vendor and said nothing about the warranty being voided until the system failed again. Avoid at all costs.