Let me just start by saying that if I could give this place zero stars, I would. The absolute worse experience ever, for my 5 year old. Where to begin:
The place is absolutely disgusting. Stained carpeting, the entrance smells likes a wet diaper, the back area is completely disorganized, old, and dirty.
We waited a half hour before we were taken back, and when we were finally called, they took another patient at the same time. It thought that was strange to begin with, but then we were brought to an open area, that is not even individual rooms. The assistant and the "doctor" (and I use that term very lightly) were tag teaming the two kids. Can we say not professional? While my son was attempting to have his first dental experience, the child next to us decided to have a complete mental breakdown, and started screaming like someone was ripping her teeth out. The assistant that was with us, went to ask the "doctor" if she would be willing to move her patient to an inclosed room (surprise! They have them but don't use them?), because the child was freaking out my son, as well as we were in the middle of xrays). Instead of being understanding of the situation and moving her patient over, she waived her assistant off and very rudely said "if THEY (meaning us) want to move, they can!" She then continued to clean the other child's teeth, who was actually being held down by her mom. Side note- that is something that they ask you to do..hold your child down. Who does that?
Then, it was our turn to be seen by the "doctor". She was very impatient, rude, and abrasive with my son. For a place that claims they cater to children, they definitely do not have the skills, compassion, patience, or professionalism to deal with kids. ESPECIALLY IF IT'S THEIR FIRST EXPERIENCE. She also decided to give floride to my son, without even asking, and before I could even say anything she was already putting it in his mouth.
Parents, beware of this so called dentist. Judy Lim is her name, and it's hilarious that on their website, they claim that her expertise is Children's Dentistry. Please read the reviews, as they pose a warning for anyone who decides to go there!! STAY AWAY! read more